Luminance Milano Reviews 1,617

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 986 reviews, reviewers had a great experience with this company. Many customers are very happy with the products, finding them to be effective and of good quality, often exceeding their expectations. People appreciate how the products, like foundations and concealers, blend seamlessly, feel light on the skin, and provide a natural finish, effectively covering dark circles and imperfections. The user experience with ordering and applying the products is frequently described as easy and straightforward, with many consumers planning to reorder due to their satisfaction. However, some people were dissatisfied with the delivery service, noting that it could be slow and take several weeks to receive their orders. A few other people also felt that certain products did not perform as advertised, with issues like foundations not adjusting to skin tone or concealers not providing adequate coverage. Additionally, some reviewers expressed concerns about the company's return policy and the manufacturing origin of the products.

What people talk about most

Product

Consumers find product to be positive, with many reviewers describing it as a "game changer" that is... See more

Quality

Clients share positive opinions on quality, with many reviewers describing products as flawless, light, and... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing dissatisfaction over long... See more

User experience

Reviewers highlight positive aspects of user experience, praising the product for being flawless, light, and... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some reporting quick and timely deliveries,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

As an 82 year old, I bought the Luminance Eye Brightener to help disguise my dark lines under my eyes. I liked the case and brush and pink tones which seem to help lighten the lines but don’t total... See more

Rated 4 out of 5 stars

I ordered the Luminance Milano self adjusting foundation. It did not properly adjust to my skin tone , but they provided good follow up and offered a refund. I think this is a newer company - hopef... See more

Company replied

Rated 4 out of 5 stars

Although the product did not work for me, the company refunded my purchase price. So I have to give them an A+ for customer service, However, please be aware, that at this time, returns must be sent... See more

Company replied

Rated 4 out of 5 stars

The products are nice, the under eye cream does work for most of the day with covering dark spots. I also use the powder to cover up oily skin throughout the day. The only con is the delivery service... See more


Company details

Written by the company

At Luminance Milano, we believe that luxury beauty should be accessible, high-performance, and effortless. Inspired by Milan’s timeless elegance and cutting-edge fashion, we create premium makeup essentials designed to enhance natural beauty while caring for your skin. Join thousands of beauty lovers who have discovered the Luminance Milano difference. Because when it comes to beauty, you deserve the best without compromise.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
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Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

A noticeable difference

I have used other color correctors and wasn't impressed. I bought the pink for under my eyes and am impressed with this one. It's the formula. The other pink was too wet. This one is not a powder but a creme and covers my dark circles well. It melts into my undereye and is not noticeable.

April 25, 2026
Unprompted review
Rated 1 out of 5 stars

I really wanted to love this product

I really wanted to love this product. Unfortunately, that’s not the case here. The color is great, but no matter how little or much I use of this under eye brightener, it settles into my lines within hours of applying.

I then contacted customer service to return the product. They were prompt in their reply, but only that I would need to send it to China to return it and at my expense—-which is more than the product cost. When I declined to do so, they offered a 30% refund of my purchase price, or another same product. Very disappointing. Buyer beware.

Update as if 5.5.2026. When I posted this review, the company reached out immediately offering a full refund of my purchase price if I agreed to remove my initial review. I think there’s value in my experience to possibly inform another consumer. I’m pleased with the company follow-up and for the refund of my full purchase price. Their responsiveness is not in question as it’s been incredible. The refund should have happened in the beginning, but this has been my experience.

April 15, 2026
Unprompted review
Luminance Milano logo

Reply from Luminance Milano

We’re sorry to hear about your experience and appreciate you sharing your concerns. We take feedback seriously and have reached out to you via email. Kindly respond to our message so we can help out.

Rated 5 out of 5 stars

Easy

Easy, reliable and friendly package came in one piece when they said it would

April 9, 2026
Unprompted review
Rated 3 out of 5 stars

Missing item in my order - etc.

I had a missing item in my order, received a shade different from what I ordered (and the top is defective), as well as not being a fan of the lip tint (super sticky). I reached out via their Chat - finally heard back from them by email and they wanted photos of the products and the packaging - who keeps that after you begin using it? I gave up after a couple of back and forth emails. I won't be re-ordering, going back to Vima foundation (in comparison, it's a much better biomatch for me).

April 14, 2026
Unprompted review
Luminance Milano logo

Reply from Luminance Milano

We’re sorry to hear about your experience and appreciate you sharing your concerns. We take feedback seriously and have reached out to you via email. Kindly respond to our message so we can help out.

Rated 5 out of 5 stars

Gold Star Product ⭐️⭐️⭐️⭐️⭐️ …

Utter DISBELIEF how amazingly well the Under Eye Brightener works and I LOVE their blurring Setting Powders!!! I just wish the product could arrive faster!
I look forward to trying their Color Adapting Foundation as well as their Pore Minimizer Primer.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Quite surprised how well it works!

I wasn't quite sure which under-eye color to pick. I picked the green. I thought is was the right choice, but couldn't understand how it could work. Well, it did and does. Because I was a little curious about the pink, I ordered that one too. For my skintone, I do like the green better and use the pink on my lids.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

It does what it claims

It does what it claims, it goes ok white almost like a sunscreen but then once blended in it matches your skin tone. Right now I don’t have any kind of tan so my face is pretty colorless but the tone is even using this product. When I have a tan is when I will really be able to see if it truly shade matches.

April 22, 2026
Unprompted review
Rated 1 out of 5 stars

Took a long time and product is NOT…

Took a long time and product is NOT made in US
Company is deceiving customers

April 1, 2026
Unprompted review
Luminance Milano logo

Reply from Luminance Milano

We’re sorry to hear about your experience and appreciate you sharing your concerns. We take feedback seriously and would like to investigate this further. Please contact us directly with more details, and we’ll do our best to address the situation.

Rated 4 out of 5 stars

The products are nice

The products are nice, the under eye cream does work for most of the day with covering dark spots. I also use the powder to cover up oily skin throughout the day. The only con is the delivery service is slow. I have to remember to order far enough in advance if I am about to run out of product because it takes a while to arrive.

April 21, 2026
Unprompted review
Rated 3 out of 5 stars

Under eye brightner & Adapting smart tint

The Under eye brightner and the Adapting smart tint work okay using finger patting method only. Neither actually “blend” into the skin but more or less they just sit on surface. I have normal skin but the tint causes dry patches in some areas and gives off a yellowish tone to might skin. Not a fan.

April 17, 2026
Unprompted review
Luminance Milano logo

Reply from Luminance Milano

We’re sorry to hear about your experience and appreciate you sharing your concerns. We take feedback seriously and would like to investigate this further. Please contact us directly with more details, and we’ll do our best to address the situation.

Rated 4 out of 5 stars

I like your eye Luminance

I like your eye Luminance. I have very dark marks on the side of my nose close to my eyes. It has helped. Around a month ago, when I placed my last order I knew right away that I had ordered the wrong color and I sent an email right away. I was told that I need to send the product in and wait until you process it and only then can I order the correct color. I didn't think this was cool.

April 6, 2026
Unprompted review
Rated 1 out of 5 stars

Taught me to never trust on line makeup…

Taught me to never trust on line makeup purchases. Very little contained in case. Did not work at all! One of the most disappointing products I’ve ever purchased!

April 19, 2026
Unprompted review
Luminance Milano logo

Reply from Luminance Milano

We’re sorry to hear about your experience and appreciate you sharing your concerns. We take feedback seriously and have reached out to you via email. Kindly respond to our message so we can help out.

Rated 5 out of 5 stars

Eye cream,

Eye cream,
I have just started using the under-eye cream and really like it !!!! I wasn’t sure what shade that’s why I chose green. I think I will order a shade soon.
Thank you for creating this product!!!
Jennifer

April 15, 2026
Unprompted review
Rated 1 out of 5 stars

Doesn’t work

This ships from china. The product did not blend or color match. To return it, you have to incur the cost to ship and wait for a refund. It says Luminance Milano but it is a cheap Chinese product.

April 16, 2026
Unprompted review
Luminance Milano logo

Reply from Luminance Milano

We’re sorry to hear about your experience and appreciate you sharing your concerns. We take feedback seriously and have reached out to you via email. Kindly respond to our message so we can help out.

Rated 5 out of 5 stars

Fabulous Product!

This was the first time I ever bought this product. It really works and is amazing especially for mature skin! I love it!

April 17, 2026
Unprompted review

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