Luminance Milano Reviews 1,617

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 986 reviews, reviewers had a great experience with this company. Many customers are very happy with the products, finding them to be effective and of good quality, often exceeding their expectations. People appreciate how the products, like foundations and concealers, blend seamlessly, feel light on the skin, and provide a natural finish, effectively covering dark circles and imperfections. The user experience with ordering and applying the products is frequently described as easy and straightforward, with many consumers planning to reorder due to their satisfaction. However, some people were dissatisfied with the delivery service, noting that it could be slow and take several weeks to receive their orders. A few other people also felt that certain products did not perform as advertised, with issues like foundations not adjusting to skin tone or concealers not providing adequate coverage. Additionally, some reviewers expressed concerns about the company's return policy and the manufacturing origin of the products.

What people talk about most

Product

Consumers find product to be positive, with many reviewers describing it as a "game changer" that is... See more

Quality

Clients share positive opinions on quality, with many reviewers describing products as flawless, light, and... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing dissatisfaction over long... See more

User experience

Reviewers highlight positive aspects of user experience, praising the product for being flawless, light, and... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some reporting quick and timely deliveries,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

As an 82 year old, I bought the Luminance Eye Brightener to help disguise my dark lines under my eyes. I liked the case and brush and pink tones which seem to help lighten the lines but don’t total... See more

Rated 4 out of 5 stars

I ordered the Luminance Milano self adjusting foundation. It did not properly adjust to my skin tone , but they provided good follow up and offered a refund. I think this is a newer company - hopef... See more

Company replied

Rated 4 out of 5 stars

Although the product did not work for me, the company refunded my purchase price. So I have to give them an A+ for customer service, However, please be aware, that at this time, returns must be sent... See more

Company replied

Rated 4 out of 5 stars

The products are nice, the under eye cream does work for most of the day with covering dark spots. I also use the powder to cover up oily skin throughout the day. The only con is the delivery service... See more


Company details

Written by the company

At Luminance Milano, we believe that luxury beauty should be accessible, high-performance, and effortless. Inspired by Milan’s timeless elegance and cutting-edge fashion, we create premium makeup essentials designed to enhance natural beauty while caring for your skin. Join thousands of beauty lovers who have discovered the Luminance Milano difference. Because when it comes to beauty, you deserve the best without compromise.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

Really makes your face glow

I really like this product, definitely lightens up the under eyes! The only issue I have is, I feel it’s a little hard to cover up and blend with blush. With that being said, I will still buy again. My mom also loved this product and will be ordering soon!

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product

Excellent product. I will admit I was skeptical at first, how can something work that well? So you can imagine my surprise to see that it DOES work that well! I am so very pleased with my Luminance Milano. I am telling others about it and hope they will take my lead and order it as well. This product does what it says it will. Thank you!

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Company's customer service is great

Company's customer service is great. Very cordial on the phone or email with all your concerns.
The undedreye concealer, covers completely dark circles and blends well with light or heavy make up. Excellent product and Company

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

The under eye product works very well

The under eye product works very well. I didn’t realize how much dark color I had there until I applied it under one eye and not the other. It completely takes any darkened color away and the brush for application is a beautiful brush that works perfectly. It leaves no trace of any product being applied and looks completely natural. I highly recommend this product!

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great products and customer services!

The products are awesome! I love everything I purchased. The under eye corrector really is magic and hides dark circles perfectly - it is smooth, light weight and doesn't irritate the skin. I also recieved the foundation and the color for my skin wasn't right so the customer service team was amazing and is sending me out the right shade. The foundation is also light weight and smooth. It blends great and my skin feels flawless! Highly recommend these products and this company!

April 1, 2026
Unprompted review
Rated 4 out of 5 stars

Would buy again

Advertising is appealing. Under eye brightener is good, but I do have to be careful with it settling in creases under my eyes. The translucent finishing powder is beautiful. The targeted brush is just ok. I am using my ring finger instead. After purchase emails very helpful. Mailing time was a bit long

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

This product lives up to the hype!

This product lives up to all the claims: it is lightweight, easy & quick to apply, looks great blending all the redness & uneven color seamlessly, & most importantly natural looking! I can keep my 2 minute skincare routine, but look put together! Great alone or with full makeup. Do recommend this product!!

April 6, 2026
Unprompted review
Rated 1 out of 5 stars

Do not shop here

Do not shop here! The website saved my personal information and an old order without my consent. One month after my original purchase, they resent the exact same order and charged me again, even though I didn’t do anything.

April 8, 2026
Unprompted review
Luminance Milano logo

Reply from Luminance Milano

We’re sorry to hear about your experience and appreciate you sharing your concerns. We take feedback seriously and would like to investigate this further. Please contact us directly with more details, and we’ll do our best to address the situation.

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