~Great Panel~
Great panel, very happy. It took longer to arrive than anticipated but Lumitter kept contact with me about that the whole time. Product works great, I'll see some results in a couple of months, im sure. Thank you!
January 2, 2026
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Lumitter: Australia's Premier Destination for Red Light Therapy Welcome to Lumitter, the leading authority in red light therapy in Australia. At Lumitter, we specialize in offering state-of-the-art, FDA-approved red light therapy devices, revolutionizing the way Australians approach health and skincare. Our innovative products harness the transformative power of red light therapy, providing a non-invasive, scientifically backed solution for a myriad of wellness and beauty needs. Whether you're a skincare enthusiast battling acne, an athlete seeking muscle recovery, or someone exploring anti-aging and mood enhancement options, Lumitter is your one-stop-shop. We pride ourselves on delivering holistic well-being and beauty solutions, backed by rigorous scientific research and user-friendly technology. Our devices are designed for ease of use in the comfort of your home, making advanced skincare and wellness accessible to everyone across Australia. Our commitment to excellence extends beyond our products. At Lumitter, we believe in empowering our customers with knowledge. Our extensive blog library offers insights into the science of red light therapy, tips for optimal use, and the latest trends in wellness and skincare. From reducing inflammation to enhancing skin rejuvenation, Lumitter's red light therapy devices are at the forefront of promoting a healthier, more radiant you. Join us on a journey to rediscover your skin's natural beauty and unlock the secrets to a healthier lifestyle with Lumitter's red light therapy. Visit our website to explore our range of products and delve into the world of red light therapy, where science meets wellness.
Contact info
Australia
- lumitter.com.au
3.1
Average
9 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Slow delivery
I ordered 2 weeks ago and still undelivered. Thought it just may be slow delivery. They aren't responding to email queries on the email contact they give. I had to download an app to track my delivery "shop" which I didn't feel that comfortable doing but had to due to their not responding to my email. Says the package is yet to be sent according to the app. Starting to think this is a red flag as a scam business.
Follow up: they've just emailed to say they are under the pump due to Black Friday sales so didn't manage to have it sent yet. At least I now have had some contact. Look forward to it arriving.
Follow up, it finally arrived nearly 3 weeks after ordering it. Don't expect great communication from the company. The company appeared to send the product from Hong Kong. I'm not sure they're Australian based. However it did arrive eventually.
December 8, 2025
Unprompted review
I haven’t received anything.
October 27, 2025
Fast delivery and fast response in…
Fast delivery and fast response in communication.
The cap is easy to operate.
I would have liked a guide of what settings to use for different uses. I had to rely on Dr Google.
November 6, 2024
I recommend to everyone
December 9, 2023
This was for a client of mine and you…
This was for a client of mine and you supplied the product efficiently and in good timing, especially at Christmas time.
December 15, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.