Lumity UK Reviews 1,476

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting well-thought-out ingredients and significant improvements in their health, skin, hair, and nails. Many users report increased energy, better sleep, and a reduction in menopausal symptoms. The customer service is frequently highlighted as excellent, with staff described as helpful, friendly, and responsive, making interactions pleasant and supportive. People also appreciate the convenient subscription service and the ease of re-ordering. However, some customers were not happy with the delivery service, mentioning issues like delayed arrivals or damaged packaging. A few people also found the pills difficult to swallow due to their size or shape. Additionally, some reviewers expressed disappointment that the supplements are not suitable for vegetarians, as they contain bovine gelatine, and one customer was dissatisfied with a specific food supplement powder that did not dissolve well.

What people talk about most

Product

Clients share positive opinions on product quality and effectiveness. Many consumers report significant... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the significant improvement in their... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the customer service... See more

Subscription

Reviewers highlight positive aspects of subscription. Many customers praise the convenience and efficiency of... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many praise the prompt and speedy... See more

Based on these reviews

Rated 5 out of 5 stars

High quality packaging and products. Supplements seem to be really working (... not my experience with other brands!). Really well thought through ingredients. Worth paying more I think if putting the... See more

Rated 5 out of 5 stars

Maximum benefit after 12 weeks of taking - far less hormonal spots and much more hydrated glowier skin which is also less blotchy and patchy and is smoother - looking much much better in photos. Have... See more

Rated 5 out of 5 stars

I’ve been taking Lumity supplements for years and have noticed a massive improvement in my health. I suffer from severe endometriosis and my body is often under immense stress, but these supplements p... See more

Rated 5 out of 5 stars

I have taken the Lumity supplements for nearly ten years now, beginning at age 50. When I began taking the supplements, it was a time in my life when I was showing signs of lack of sleep and the negat... See more


Company details

  1. Vitamin and Supplements Store
  2. Beauty Product Supplier
  3. Health and Beauty Shop
  4. Wellness Center
  5. Wellness Program

About Lumity UK

Written by the company

Our mission at Lumity is to empower people to look and feel their best. We exist to support the health, strength and wellness of our customers, and our supplements are the result of years of dedicated scientific research & independent clinical trials. Developed to nourish and protect the body, we pride ourselves on superior product design, quality of ingredients and proven efficacy.

All of our formulas take their lead from nature and are perfected by science. We use natural ingredients, avoiding anything artificial or synthetic. Our supplements come in easily absorbable formats, free from the usual fillers, coatings, binding agents and preservatives that may be present elsewhere on the market.

Our respect for the power of the natural world is hardwired into our company ethos and extends beyond our products. As one of only a handful of supplement brands in the UK to be B Corp Certified, we’re leading the charge on sustainable business practice in the wellness sector. We’re proud to provide fully recyclable, compostable or reusable packaging across our range. We’re also Leaping Bunny certified, with supply chain checks that ensure all our ingredients are of the highest possible quality and are sourced from responsible suppliers who share our standards and values.

Health & beauty starts from within...

Written by the company

We believe if you feel good, you look good. Our clinically-tested nutritional supplements support your health & beauty around the clock, delivering the right nutrients at the right time, transforming the way you feel and redefining the way you age.
The Science
We have developed one of the only independently clinically tested supplement formulas on the market.
We don’t rely on external clinical trials on individual ingredients, we commissioned an independent clinical trial on our Morning & Night formula to ensure maximum efficacy and so that customers can see accurate, scientific results based on the exact formula they are taking.
The results, which were published in the The Journal of Clinical and Aesthetic Dermatology, demonstrated that participants taking Morning & Night experienced significant improvements not just in their skin health but in their total wellbeing…
92% reported improved skin with fewer wrinkles & increased hydration as well as glossier hair and stronger nails*
88% felt more focussed & alert*
84% reported more energy, better sleep, increased immunity & improved emotional balance*
* Respondents in a double blind, placebo controlled, independent clinical trial
Get in touch
If you have any queries, please contact our Client Care Team on 0800 652 8678 or help.uk@lumitylife.com and they will be happy to help.

Look & feel your best this Spring…

10% off your first order

10% off your first order
Unlock your exclusive 10% off welcome offer by subscribing to our email newsletter here.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

2 Years on

I've been using Lumity supplements since 2024 after the birth of my 2 daughters. I've noticed a significant improvement in my skin and hair whilst using them. Also i love the the exfoliating cleanser - great as a deep conditioning face mask.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Love my day & night supplements

Love my day & night supplements. It has helped my general well being & my skin.
I find the company easy to communicate with & very accommodating when I want to pause my day supplements because I’m behind in taking them.

March 31, 2026
Unprompted review
Rated 1 out of 5 stars

LUMITY products

I no longer want to receive your products

March 29, 2026
Lumity UK logo

Reply from Lumity UK

Dear Sharon,

Thank you for taking the time to share your feedback with us.

We’re sorry to hear that you no longer wish to receive your products. Please note that subscriptions can be cancelled at any time through the customer area of your account, or by reaching out directly to our Customer Care team who will be happy to assist you.

We have also contacted you directly to see how we can support you further and help resolve this for you.

Warm regards,
Lumity Customer Care

Rated 3 out of 5 stars

Great day/night supplement but unsatisfied with Beauty Plus powder

I like the morning/night supplements however the Beauty Plus food supplement powder is not something that I am satisfied with. It doesn't dissolve well in water, even in hot drinks, and it's not pleasant to drink like that. I won't be using this product. It was a waste of money.

December 15, 2025
Lumity UK logo

Reply from Lumity UK

Dear Moha,

Thank you for taking the time to share your feedback. We’re so pleased to hear that you’re enjoying your Morning & Night supplement.

We’re sorry to hear that your experience with Beauty Plus hasn’t met expectations. We understand how important both texture and taste are when it comes to a daily ritual like this. Our team would be very happy to share some tips on how to get the best blend and make it more enjoyable to take.

We’ve reached out to you directly to help resolve this for you, and we hope we can turn your experience around.

Warm regards,

Lumity Customer Care

Rated 5 out of 5 stars

Couldn’t survive without Lumity

I am a long term Lumity user and for me they have been a life saver. After a bereavement, not eating properly, not sleeping and not bothering to take my Lumity I felt awful, I was run down and on the verge of not being able to get through all the tasks that accompany the loss of a partner. I started taking my Lumity again and within a few weeks I was functioning much better able to concentrate, sleeping better and generally looking not quite so frazzled.

March 10, 2026
Rated 3 out of 5 stars

Would be great if vegetarian.

I really loved the combination of minerals and vitamins and but stopped taking them when I realised you use bovine gelatine.
In this day and age with so many companies embracing vegetarian or vegan supplements I’m very disappointed that you think it’s ok to use animals for your products and exclude vegetarians from your customer base.

February 1, 2026
Unprompted review
Lumity UK logo

Reply from Lumity UK

Dear Jaqi,

Thank you for taking the time to share your feedback, and we’re really pleased to hear that you appreciated the formulation itself. We’re sorry to hear that the use of bovine gelatine meant the product was no longer suitable for you.

Our Morning & Night softgels use bovine gelatine because it remains the most effective natural casing available to protect the complex blend of nutrients inside and maintain their stability without the need for preservatives. It also dissolves easily to ensure the ingredients are released properly in the stomach.

We completely understand that this choice means the product isn’t suitable for vegetarians, and we appreciate your perspective. Our team is continually reviewing advances in plant-based alternatives, but at present they are not yet robust enough to house the formula reliably.

In the meantime, two of our Targeted Support supplements, Energy & Focus and Rest & Renew, are suitable for vegetarians if you were ever interested in exploring those options, our team will be happy to help.

Warm regards,
Lumity Client Care

Rated 4 out of 5 stars

Convenient

I’ve been taking Lumity supplements for some time now. Do I feel the difference? I have to be honest and say no, but I do like the convenience of taking one supplement rather than having to buy several for the same benefits.

November 26, 2025
Rated 5 out of 5 stars

Love the face oil

The quick response from the customer service team was extremely efficient and helpful when I was having difficulty in redeeming my rewards
Within days the face oil arrived
Thanks again

February 26, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look