Luna Clinic Turkey Reviews 84

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

There is no person to talk to Only digital assistant Once you give them your details someone contact you from Eastern Europe and again not helpful I wanted to have teeth implants for 3 teeth but... See more

Rated 5 out of 5 stars

Simply this is a centre of excellence in its genuine care. Professional, prompt, highly efficient with a personal, kind and caring touch. Response time is second to none with pain relief administered... See more

Company replied

Rated 5 out of 5 stars

Traveling from the UK I was nervous but Luna Clinic exceeded expectations. Angela was incredible organizing transport hotel and walking me through everything. My tummy tuck results are better than I h... See more

Company replied

Rated 5 out of 5 stars

All communication with Şafak went smoothly via WhatsApp and he was always by my side in hospital. Every question via WhatsApp was answered within a very short time, and the transfer during our stay al... See more

Company replied

Company details

  1. Plastic Surgery Clinic

Written by the company

Luna clinic is a plastic surgery, dentistry and hair transplant clinic based in Istanbul. At Luna Clinic, we believe that our purpose is to provide a permanent remedy to any kind of treatment. Whether you want a hair transplant, cosmetic surgery, dental or weight loss treatment, we are here to help. Our team consists of top practitioners who are committed to delivering natural-looking results all the time.


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You should know

4.4

Excellent

TrustScore 4.5 out of 5

84 reviews

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No history of asking for reviews

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Replied to 50% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I had Gastric Sleeve surgery with Dr…

I had Gastric Sleeve surgery with Dr Ali A. I was so nervous, but I have to say the aftercare is fantastic from the Doctors, Nurses even cleaners, they,re all checking up on you. Dr Ali did a fantastic job, he came to visit me when I was feeling OK, he told me all about the operation and we had a giggle when he showed me a photo of my removed tummy. He put me at ease and I felt very comfortable. Absolutely fantastic Doctor. I have come home with 4 very small incisions which are fading already 11 days post op. He has also emailed my GP to confirm my treatment as I am due an MRI on my knee.. I will be going back to Istanbul for other surgeries and do hope I can use this clinic again. I recommend Dr Ali A 100%.

April 20, 2024
Unprompted review
Rated 5 out of 5 stars

Review for Dr Ali, Nurse Aisha and Coordinator Chautai

I had vsg with Dr Ali and I was very scared. My coordinator was Chautai the best ever very kind, accomodating and always available. I traveled alone and he made the entire process smooth. The hospital is modern and has necessary equipment, this review is specifically to deeply thank Nurse Aisha she's the greatest nurse I had ever seen in my life we could hardly communicate due to language barrier but every morning when she arrived at the hospital she would come see me and massage me. Aisha if you see my review I'm forever grateful and will never forget. Thanks to my dietician Merve as well who kept following up with me even after I left Turkey. The first 5days are going to be hard and you will regret it immediately
but if you can hang in there I promise you it gets better. I have been finally delivered and freed from food addiction and constant hunger that had seriously decreased the quality of my life.

January 31, 2024
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience.

I had a fantastic experience.
Flymedi was helpful from the outset, by providing the paper work required by my insurance. They also assisted with the visa proceedings. I was warmly welcomed ar the airport and the hospital. The tests and checkup went on well and fast thanks to the diligence of the coordinator. The stay at the hospital went on well with the doctor checking on me regularly and answering all my questions. Dr Karatas is a gentle soul and caring doctor with a very positive vibe/energy. After discharge the nutritionist reached and shared the diet. The Flymedi coordinator then responded to all my requests in a timely manner, even during the stay at the hotel. We went back home safely and in time. The service was top notch. I strongly recommended

February 27, 2023
Unprompted review
Luna Clinic Turkey logo

Reply from Luna Clinic Turkey

Hello Francine,

Thank you for taking the time to leave us a review. We are happy to hear that your experience was positive, and we will continue to provide you with the highest level of care.

-Luna Clinic Turkey

Rated 5 out of 5 stars

Great

everything was ok and Muhlisa my assistant she is the Best ever

March 21, 2023
Unprompted review
Luna Clinic Turkey logo

Reply from Luna Clinic Turkey

Hello Erika,

On behalf of the entire team at Luna Clinic, I would like to extend our heartfelt thanks for taking the time to write a glowing 5-star review of our services! We're thrilled to hear that your experience with us was positive and that we were able to meet your expectations.

Your feedback is invaluable to us and serves as a great motivation for us to continue delivering exceptional service to all our clients. Thank you for choosing Luna Clinic as your healthcare provider, and we look forward to the opportunity to serve you again in the future.

Best regards,

Luna Clinic Team

Rated 4 out of 5 stars

I would recommend

I would recommend this service, surgeon was brilliant, coordinator was brilliant as she would help with medication and communicating! Nutritionist is also excellent! Some nurses didn’t speak English so this was hard on occasion when you wanted to ask a question but they would go above and beyond for you once understood! I stayed in sultan hospital which was linked to Luna clinic.

March 31, 2023
Unprompted review
Luna Clinic Turkey logo

Reply from Luna Clinic Turkey

Hello Alice,

Thank you for taking the time to share your feedback with us. We appreciate your 4-star review and are glad to hear that you had a positive experience with Flymedi. We strive to continuously improve our services and hope to have the opportunity to provide you with 5-star service in the future.

Thank you again for choosing Flymedi.

Luna Clinic Team

Rated 5 out of 5 stars

Great Service

My friends suggested this place and assured me that Luna Clinic is the place to go if needed any kind of implants. The medical team was patient with me and they were very professional. Thanks for the great service Luna team

January 20, 2023
Unprompted review
Luna Clinic Turkey logo

Reply from Luna Clinic Turkey

Hello Baran,

We would like to express our sincerest gratitude for your 5-star review! We are thrilled to hear that you had a positive experience with us and that our services met your expectations. Thank you for choosing Luna Clinic and we hope to have the opportunity to serve you again in the future.

-Luna Clinic Team

Rated 5 out of 5 stars

Excellent clinic and staff!

December 1, 2022
Unprompted review
Luna Clinic Turkey logo

Reply from Luna Clinic Turkey

Hello Arjin,

Thank you for taking the time to leave us a review. We are happy to hear that your experience was positive, and we will continue to provide you with the highest level of care.

-Luna Clinic Team

Rated 5 out of 5 stars

It was a pleasure to meet the Luna…

It was a pleasure to meet the Luna Clinic team. I asked for information about liposuction surgery and they really gave me all of the details.

August 27, 2022
Unprompted review
Luna Clinic Turkey logo

Reply from Luna Clinic Turkey

Hello Ecem,

We would like to express our sincerest gratitude for your 5-star review! We are thrilled to hear that you had a positive experience with us and that our services met your expectations. Thank you for choosing Luna Clinic and we hope to have the opportunity to serve you again in the future.

-Luna Clinic Team

Rated 5 out of 5 stars

Awesome Customer service

February 14, 2023
Unprompted review
Luna Clinic Turkey logo

Reply from Luna Clinic Turkey

Hello Alexandra,
Many thanks for the 5-star rating and for sharing your experience with us. It is always a pleasure to hear that we have exceeded our patient’s expectations!
Please let us know if there’s anything we can do to improve our service!
-Luna Clinic Turkey

Rated 5 out of 5 stars

I was amazed how easy everything was

I was amazed how easy everything was. From the moment I’ve been contacted about my rhinoplasty needs to the first time I’ve seen myself after surgery; I wasn’t alone at all.
Thank you Flymedi for making me meet the best team ever!
Luna Clinic with its great staff is definitely the best choice.
I am very happy with my results and will recommend them to everyone I know!!

December 12, 2022
Unprompted review
Luna Clinic Turkey logo

Reply from Luna Clinic Turkey

Hello Aytekin,
Many thanks for the 5-star rating and for sharing your experience with us. It is always a pleasure to hear that we have exceeded our patient’s expectations!
Please let us know if there’s anything we can do to improve our service!
-Luna Clinic Turkey

Rated 5 out of 5 stars

I just explained them my needs and…

I just explained them my needs and expectations and they found the right treatment and completed my operation with pleasure. I wanna thank them that they answered my all questions about the procedures and finish my treatment exactly same what I want and need. Firstly I wanna thank to Luna Clinic and also Flymedi team

January 19, 2023
Unprompted review
Luna Clinic Turkey logo

Reply from Luna Clinic Turkey

Hello Aysegul,
Many thanks for the 5-star rating. Please let us know if there’s anything we can do to improve our service!
-Luna Clinic Turkey

Rated 5 out of 5 stars

I have no complaint about the great…

I have no complaint about the great care that the Luna staff provides. They are wonderful professionals. I was cared for by the most wonderful people in the world. Every doctor, surgeon and nurse were beyond my expectations. So efficient, teamwork accessing and evaluating through departments when necessary my needs! As the patient, I KNEW I was their main priority. Just like the other patients who travel from far away to get specialized patient-focused care by some of the top doctors in the world

January 19, 2023
Unprompted review
Luna Clinic Turkey logo

Reply from Luna Clinic Turkey

Hello Gülce,
Many thanks for the 5-star rating. Please let us know if there’s anything we can do to improve our service!
-Luna Clinic Turkey

Rated 5 out of 5 stars

5 star

It is a clinic that you can choose with confidence. I had a very good operation. I am glad I chose the Luna clinic.

January 13, 2023
Unprompted review
Luna Clinic Turkey logo

Reply from Luna Clinic Turkey

Hello Yagız,
Many thanks for the 5-star rating. Please let us know if there’s anything we can do to improve our service!
-Luna Clinic Turkey

Rated 5 out of 5 stars

Such an incredible team.

Never met people more passionate about what they do. They answer every question in your mind no doubt! Got a Rhino surgery with the best doc. in Luna Clinic thanks to Flymedi Team. I already recommended it to my cousins, they are coming next fall <3

October 5, 2022
Unprompted review
Luna Clinic Turkey logo

Reply from Luna Clinic Turkey

Hello Ilksen,
Many thanks for the 5-star rating. Please let us know if there’s anything we can do to improve our service!
-Luna Clinic Turkey

Rated 5 out of 5 stars

Luna Clinic

Luna Clinic! First of all, I got very fast and very safe results with the useful website. They have an excellent team that helps with everything. Very central and easy location. They performed my treatment very quickly, painlessly. Thanks to them, I can now look in the mirrors more happily. Thank you Luna Clinic :)

September 7, 2022
Unprompted review
Luna Clinic Turkey logo

Reply from Luna Clinic Turkey

Hello Serhan,
We’re really grateful and appreciate you taking the time to share your rating with us. If there’s anything we can do to improve our offering, please let us know!
-Luna Clinic Turkey

Rated 5 out of 5 stars

Highly recommend

Highly recommend
Very very helpful! I am happy with them

March 14, 2022
Unprompted review
Luna Clinic Turkey logo

Reply from Luna Clinic Turkey

Hello Hoori,
We’re really grateful and appreciate you taking the time to share your rating with us. If there’s anything we can do to improve our offering, please let us know!
-Luna Clinic Turkey

Rated 5 out of 5 stars

Absolutely amazing

I cannot thank the flymedi team and especially Catalina enough. They have reassured me completely about booking this surgery and flying overseas. I am so excited to start this new path in my life.

March 14, 2022
Unprompted review
Luna Clinic Turkey logo

Reply from Luna Clinic Turkey

Hello Nicole,
We’re really grateful and appreciate you taking the time to share your rating with us. If there’s anything we can do to improve our offering, please let us know!
-Luna Clinic Turkey

Rated 5 out of 5 stars

There should be a way to give more…

There should be a way to give more stars because from the experience I had was above and beyond expectations, firstly from Abud with all his kind help and guidance and to meeting my surgeon and his team my post operation treatment and afterward couldn’t have went any way better I highly recommend Luna clinic to anyone who’s considering.

October 11, 2021
Unprompted review
Luna Clinic Turkey logo

Reply from Luna Clinic Turkey

Hello Hannah,
We’re really grateful and appreciate you taking the time to share your rating with us. If there’s anything we can do to improve our offering, please let us know!
-Luna Clinic Turkey

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