Luna MicroCare Reviews 59

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I am truly impressed by this brand! LunaMicroCare is an innovation, luxury and results all in once. The gel eyepatches are honestly my go to product every morning for puffy eyes and the eye serum is m... See more

Rated 1 out of 5 stars

Extremely poor customer service. I have been contacting the company via email between 14/august and 21/September via email and phone call. Nothing!? No reply from email and the phone just rings o... See more

Company replied

Rated 5 out of 5 stars

I left overnight Eternal eye patches . It was really easy to stay all night because I didn’t felt any uncomfortable feeling or annoying feeling while sleeping . Easy to apply too. No redness or irr... See more

Rated 5 out of 5 stars

I have never used a skincare product encompassed with technology beneficial to the skin as the anti ageing and wrinkles patches. They are easy to use and did not irritate my skin. I used it over the... See more

Company details

  1. Cosmetics Industry

Written by the company

Award Winning Skincare


Contact info

4.2

Great

TrustScore 4 out of 5

59 reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

I am truly impressed by this brand

I am truly impressed by this brand! LunaMicroCare is an innovation, luxury and results all in once. The gel eyepatches are honestly my go to product every morning for puffy eyes and the eye serum is my favorite of all as its so soft on the skin and leaves my eye area so well hydrated! 10/10 ✨

November 11, 2025
Unprompted review
Rated 1 out of 5 stars

Extremely poor customer service.

Extremely poor customer service.

I have been contacting the company via email between 14/august and 21/September via email and phone call. Nothing!? No reply from email and the phone just rings out after a while or ends immediately. I have been emailing their customer service team on info@lunamicrocare
I’ve been calling them on their customer service phone numbers: 07391844556 and 07919872915. I have sent numerous messages to them via the customer service ‘message box’ on their website too.
I have only had any response from lunamicrocare today. From this review. I have now also been contacted via Watsapp this afternoon too. Which I am just about to read. I have never been contacted by them via Watsapp before. Nor have I responded yet.

October 10, 2025
Unprompted review
Luna MicroCare logo

Reply from Luna MicroCare

Dear Brett,

Thank you for your message.

After carefully reviewing our records, we can confirm that no emails from you have been received between the dates mentioned.
The only message we have on file was submitted through our website on 10 October 2025 at 14:14, and our WhatsApp Customer Service team replied to you promptly at 14:22 on the same day.

We have also checked our system and found that there is no active subscription associated with your name or email address.
Additionally, an attempt was made to reach you via the phone number you provided; however, the number appears to be invalid or fake (0755555555).

Please verify that you are contacting us from the correct email address and phone number so we can assist you further.

Kind regards,
Luna Microcare Customer Care Team

Rated 5 out of 5 stars

I have never used a skincare product…

I have never used a skincare product encompassed with technology beneficial to the skin as the anti ageing and wrinkles patches. They are easy to use and did not irritate my skin. I used it over the course of 4 weeks and documented each use and I can say for sure I sure changes especially with my smile lines. Would definitely recommend

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

So far so good

I left overnight Eternal eye patches .
It was really easy to stay all night because I didn’t felt any uncomfortable feeling or annoying feeling while sleeping . Easy to apply too. No redness or irritation 🤩 I noticed that my under eye look less tired and much better in the morning after eye patches . So far so good !💙

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

OBSESSED

I’m turning 30 in a couple of weeks and it can be a little scary. I’ve neglected my skin and body so receiving these patches came at the perfect time and I’m so excited to start my journey. I have started to use these patches and I am obsessed. It’s painless and I really feel like my skin is getting what it needs too! I can’t wait for even more amazing results. Thanks so much!

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Pamper package

I tried the microneedle patches for smile lines, forehead and under eyes. I also tried the under eye gel patches and 3d face mask.

The patches are painless and I noticed a real difference to how smooth my skin was and the size of my pores. They were so relaxing and really helped my headache also. Recommend.

I loved the two stage face mask as well. You could tell the mask was high quality but the way it unwrapped so neatly. That made my skin feel amazing.

Loved the under eye patches too. Super cooling.

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Best eye serum I’ve used

I am a girl who has always suffered with dark and tired eyes. I used to cake on concealer to cover them. Then I started using the eye serum and after even only a few days I started to see a huge difference. My eyes looked brighter and less tired. Now after a week of using it, I don’t bother with concealer anymore. I still have bags but they are so much lighter and less prominent. My eyes feel super nourished and glowing. I never realised that a product could be capable of making me feel so much more confident. Would definitely recommend if you are suffering with dark and tired eyes! It’s been my miracle!!🫶🏻

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Extraordinary

Extraordinary! I tried the blue gel eye patches and the anti-wrinkle ones for over a month and the dark under-eyes were gone and i saw my skin glowing . Thank you i definitely recommend!

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

My Experience with Luna Microcare

I tried Luna Microcare and honestly, I really liked it. It gives a refreshing feeling as soon as I apply it, and over time, my skin started to look more radiant. The texture is light, absorbs quickly, and doesn’t feel uncomfortable. The more you use it regularly, the more you notice the difference. I’m really happy with it and would definitely recommend it!

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

I've tried all of the Luna Microcare…

I've tried all of the Luna Microcare products, and each one has been truly impressive — but Revive and Eternal absolutely stand out! With consistent use, I noticed a visible firming and plumping effect on my skin — like Botox, but in a much more natural way. Fine lines visibly softened, and my skin looks healthier, more radiant, and refreshed. The quality of the ingredients and how well they work with the skin really makes a difference. I highly recommend it to anyone who cares about effective skincare!

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

I decided to buy the Eternal micro…

I decided to buy the Eternal micro needle eye patches and I was impressed. I could see after the first use it had do what I had hoped. The packaging was amazing and it's obvious this brand care about the products they are putting out. I really want to try the hyperpigmentation patches but they are sold out. It would be great if they did a patch for décolletage too.

July 12, 2025
Unprompted review
Rated 1 out of 5 stars

Disappointing experience and poor customer service when safety concerns raised

Unfortunately, my experience with this brand has been very disappointing. I reached out to request a refund due to safety concerns over some of the product ingredients. After an initial reply asking for more information, my follow-up emails have gone unanswered, and I’ve been unable to reach anyone by phone despite multiple attempts. It’s concerning that a company in the beauty and wellness space would be so unresponsive to a customer raising health-related concerns.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Unreal results!

I love all their products but the under eye eternal patches are honestly amazing! I've been so self conscious in the past about my wrinkles. Tried so many products, that wouldn't make enough difference to give me my confidence back, to the point where I was considering botox under my eyes. So then I tried these and after a few uses they made my wrinkles completely smoothed out, I never feel self conscious anymore and I've had a subscription with them for over a year now! Great customer service too 💖

May 2, 2025
Unprompted review
Rated 1 out of 5 stars

Resulted in eyebags, new wrinkles and lines

I bought a pack of 4. I used first time and didn’t see any difference afterwards. After second use I developed lines and wrinkles under my eyes. I regret using it snd sleeping with it on my face. I never had eye bag issues but the patches have given me eye bags. It’s expensive and useless. I get better results with oils.

March 18, 2025
Unprompted review
Luna MicroCare logo

Reply from Luna MicroCare

Dear Olivia,

Thank you for sharing your feedback — we’re truly sorry to hear about your experience.

We take all concerns seriously and have made multiple attempts to reach out to verify your purchase and better understand your situation. Unfortunately, we haven’t been able to locate your order in our system, and we have not received a response to our previous messages.

Our products are dermatologically tested and designed with skin health and safety as our top priority. Individual skin reactions can vary, and we always recommend following usage guidelines and performing a patch test, especially when using active formulations near sensitive areas.

We would still love the opportunity to help resolve this. If you’re willing, please contact us directly at info@lunamicrocare.com with your order details. We’re here to assist and ensure every LunaMicroCare experience is a positive one.

Warm regards,
The LunaMicroCare Team

Rated 5 out of 5 stars

Absolutely fantastic product

Absolutely fantastic product, quick delivery.

February 20, 2025
Luna MicroCare logo

Reply from Luna MicroCare

Thank you so much for your kind words! 🌟 We’re thrilled to hear that you had a fantastic experience with our product and that your order arrived quickly. Ensuring high-quality skincare and seamless service is our top priority, and your feedback truly means the world to us.

If you ever need any assistance or have any questions about our products, feel free to reach out. We’re always here to support your skincare journey!

Warm regards,
The Luna Microcare Team

Rated 5 out of 5 stars

Great Products

Great Products. Easy to use and provides smoothness to my skin.

February 10, 2025
Luna MicroCare logo

Reply from Luna MicroCare

Thank you for your wonderful feedback! 💖 We’re delighted to hear that you’re enjoying our products and experiencing smoother skin. Delivering effective, easy-to-use skincare solutions is at the heart of what we do, and your words truly motivate us!

If you ever need any recommendations or have any questions, we’re always here to help. Enjoy your skincare journey with Luna Microcare! ✨

Warm regards,
The Luna Microcare Team

Rated 5 out of 5 stars

The best mask

The best mask

January 6, 2025
Luna MicroCare logo

Reply from Luna MicroCare

Wow! Thank you for your amazing feedback! 😊 We’re so happy to hear that you think our mask is the best. Delivering high-quality skincare that truly makes a difference is our passion, and knowing you love it means the world to us.

If you ever need any skincare tips or have any questions, feel free to reach out—we’re always here to help! 💖

Warm regards,
The Luna Microcare Team

Rated 4 out of 5 stars

Advice please

My intense pulsed light wrinkle reducing instrument ES -1081 arrived today, thank you, the instructions are awful, I am 73 years old and thought I would treat myself and improve my wrinkles, milia and broken veins. I have no idea what potions and lotions to use with it and what colour and for how long and how often. I am excited to use it and hopefully see good results, kind regards Mollie Virtue

December 30, 2024
Unprompted review

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