lunarandsky.com 

My experience with this platform has been nothing short of frustrating. Tried reaching support through live chat, email, and social media. Got the same copy-paste response through all channels. Played slots for 8 hours straight and my return was consistently below 80 percent. The games feel cold in a way I have not experienced elsewhere. Zero accountability, zero transparency, zero stars if I could.

Everything looked professional on the surface but underneath it is a mess. The responsible gambling tools are performative. Setting a deposit limit takes effect immediately but removing it requires a 23-day wait. Customer support is essentially non-existent. The live chat bot asks the same three questions before telling you to email. The email team takes 10 days to respond with a template. This is not a platform that respects its players.

Three weeks in and I can confidently say this platform is not worth your time. The platform claims to use certified random number generators but my experience over 6 months suggests otherwise. Session timeouts happen every 20 minutes even when actively playing. Each time I have to log back in and navigate back. Find a platform that actually values its players. This is not it.

Three weeks in and I can confidently say this platform is not worth your time. They approved my withdrawal then reversed it claiming a technical error. The second request has been pending for 24 days now. Game history is unreliable. On three occasions the displayed results did not match what I saw during gameplay. Support said the server-side results count. The positive reviews here are clearly manufactured. Real players know the truth.

The whole experience felt off from the very beginning. Played slots for 4 hours straight across multiple sessions and my return was consistently below 80%. I know variance exists but this feels like something else entirely. The games feel cold in a way I have not experienced on other platforms. I have had 7 separate interactions with support and not a single one resolved my problem. Each time I get a different agent who asks me to explain everything from scratch. There is clearly no ticket system or notes from previous conversations. Consider yourself warned. What they promise and what they deliver are two entirely different things.

Game outcomes became statistically absurd right before my payout was blocked

Very good thanks

Dear lunar & sky,

I am grateful for your service and I highly appreciate your business.My friend bawled out crying when she received the box and it's all to do with the stress that's been put upon her lately. It was a breathe of fresh air for her.
The ability to put a smile and connect people is what made your business admirable. Continue what you're doing love.

-Your satisfied customer

Bought for my best friends birthday. She loved it. So thoughtful and such great products. Would highly Recommend

Thank you!

Really happy with my purchase, thank you so much!

beautifully presented & delivered on time

Sent as a gift, super quick delivery and very helpful customer service!

A lovely and thoughtful surprise present idea. Arrived quickly and right up my alley. Really cute and personal.

A lovely gift, loved being able to personalise it. Much appreciated by my friend who had had a busy few weeks.

This was just the perfect gift I received for my 30th birthday!! I absolutely LOVE my soft silk eye mask! Definitely a beautiful pamper box. I highly recommend their products, especially their hand-picked Korean face masks!

Received a very cute Lunar & Sky gift box from one of my friends for my birthday. Was so special as I've just never had this kind of gift box with some small goodies inside before. A lovely small gifting tray- also packed nicely too!

Excellent service and products! Will definitely be a returning customer.

I opted for the Build-A-Box gift boxes so that I could tailor the contents to suit the recipients. Real thought has been put into the contents to choose from. The boxes are beautifully finished and packaged with care and attention.
The ordering process was quick and simple and delivery was super quick.
My sister's LOVED them!

Really lovely good quality products, the box feels really special and my friend loved her gift! Thank you so much