Lunata Reviews 23

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Do not buy from this seller !!! I Purchased Dassonic Wireless Open earbuds. Terrible company to deal with ! Products was faulty after 6 weeks use. Co told me No refund as I should have advised them... See more

Rated 1 out of 5 stars

Goods supplied advertised as USB rechargeable proved to be faulty . Contacted seller who refused refund or replacement. Contacted PayPal resolution centre seller agreed to return of goods for Refu... See more

Rated 1 out of 5 stars

Do not order anything from this company. Extremely long shipping time. Product does not closely resemble what they advertise. Over priced products. Cheap quality. Hard to reach customer service. Don'... See more

Rated 1 out of 5 stars

If I can give them a -10 stars I would! This is a sacaming website. You make your order and wait months for it to not get delivered to you. I spoke to the post office and they said they have been deal... See more


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1.6

Bad

TrustScore 1.5 out of 5

23 reviews

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Rated 1 out of 5 stars

They ask you for your banking infos...

Now trying to have my Money back for fake Meylora magnetic lashes that i never and Will not ever received. They ask me for m'y banking information : Thank you for your patience.

We would like to inform you that we are currently experiencing an issue with our PayPal and credit card refund system, and we are temporarily unable to process refunds through this method.

To proceed with your refund as soon as possible, we kindly ask you to provide an alternative payment account using one of the supported methods below:

1. Bank Transfer:
- Country:
- Currency:
- Email address:
- Phone number:
- Bank name:
- Account holder name:
- Account number:
- SWIFT code:
- IBAN (if available):
- Address:
- [For USA customers] Routing number & Account type:

2. Wise / Payoneer / PingPong:
- Registered email address:

3. WorldFirst:
- Account ID:

Once we receive your details, we will arrange the refund accordingly.

So Do not give Them anymore infos... Its a fraudulent place and you should stop IT with your bank. Long but easy with proofs of communication.

April 21, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered shirts from #EXECUTIVEBASIC…

Ordered shirts from #EXECUTIVEBASIC online, shirts arrived but not as described in material and sizing. Contacted their "customer service" and filed a complaint.
Contacted PayPal and requested refund....still waiting.
DO NOT BUY ANYTHING FROM THIS COMPANY.
SCAMMERS.
To add insult to injury their asking for their crap stuff back!

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible company to deal with

Do not buy from this seller !!!
I Purchased Dassonic Wireless Open earbuds.
Terrible company to deal with ! Products was faulty after 6 weeks use. Co told me No refund as I should have advised them within 7 days of receiving the goods. Go figure ????. I finally got the refund via PayPal Resolution Centre. These people are real shonks!! Do not deal with them. They are a scam.!

May 21, 2026
Unprompted review
Rated 1 out of 5 stars

Do not use this seller

Goods supplied advertised as USB rechargeable proved to be faulty .
Contacted seller who refused refund or replacement.
Contacted PayPal resolution centre seller agreed to return of goods for Refund to address in Florida USA at my expense.

May 21, 2026
Unprompted review
Rated 1 out of 5 stars

Do not order anything from this…

Do not order anything from this company. Extremely long shipping time. Product does not closely resemble what they advertise. Over priced products. Cheap quality. Hard to reach customer service. Don't expect any refund.

May 2, 2026
Unprompted review
Rated 1 out of 5 stars

If I can give them a negative -10 stars I would

If I can give them a -10 stars I would! This is a sacaming website. You make your order and wait months for it to not get delivered to you. I spoke to the post office and they said they have been dealing with this issue. The fake seller sends a miscellaneous item to someone in the same town as your address so that the seller can get a completion of transaction by the tracking number, saying delivered. When in fact, nothing got delivered to you and somebody received some kind of spoon or something stupid it doesn’t cost much to send then keep your money.

April 10, 2026
Unprompted review
Rated 1 out of 5 stars

This company sells junk products are…

This company sells junk products are not as advertised customer support is very bad returns are almost impossible I purchased my products with PayPal option and PayPal refunded my purchase amount not Lunuta check there reviews on Google everything they say is spot on!!!!

February 21, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible Quality Products

Bought a coat that was poor quality and terrible fitting.

It was advertised as “Tailored” which it clearly wasn’t. The image they have used to advertise was AI. The print on the coat, didn’t line up on the back of the coat. It was so thin you can see the light through it.

You are not able to send anything back!! They offer you a % refund - I don’t want a horrible nasty coat, I wanted my money back and was willing to send it back.

PayPal sided with them as the coat was “as described” which it clearly wasn’t.

December 18, 2025
Unprompted review
Rated 1 out of 5 stars

Scam Company Avoid

Terrible company, ordered an item and when it came it looked nothing like what was advertised and was damaged. You could call it a scam.
The customer service was no help at all.

January 2, 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Ordered, never received, disputed with PayPal, provided tracking number, item said it was delivered but never was, PayPal sided with seller.

January 13, 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

The item I received was extremely poor quality, wrongly sized and did not match the description. Customer service was very unhelpful and repeatedly asked for photographs, despite these already being provided, seemingly to stall any attempt at issuing a refund. Overall, the process was frustrating and disappointing. I would not recommend buying from this company.

December 19, 2025
Unprompted review
Rated 1 out of 5 stars

Worst company experience in my lifetime

Worst company in my lifetime, Christmas Gift items received broken and they could care less. Tell you to check order confirmation and they failed to send one. Received only a USPS confirmation only 4 weeks later, and a PayPal receipt which they don't honor. Just a 45.09 total waste of money. Would have a better experience if I threw 45.09 off a boat in Lake Michigan,

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

Order from this company and it was to…

Order from this company and it was to be a Lab on the picture and saying, but instead I received something about a coonhound…it was a Christmas gift so it will be useless after reading these reviews to contact and try to mess with PayPal! Warning don’t buy!!!

December 14, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY ANYTHING FROM THIS COMPANYLC

DO NOT BUY ANYTHING FROM THIS COMPANYLC
Lunata Commerce PTE. LTDknock rick tuya review
#house security
#doorbells
@doorbells
#lunata
@lunata
#LTDNOCK RICK TUYA
@LTDNOCK RICK TUYA
knock rick tuya simply fob you off DO NOT BUY ANYTHING FROM THIS COMPANYLC
Lunata Commerce PTE. This is the worst company ever there after sales is shocking the quality of the doorbell received was shocking, would not connect to wifi or phone. When asked for refund and a return address they simply fob you off DO NOT BUY ANYTHING FROM THIS COMPANYLC
Lunata Commerce PTE. LTDknock rick tuya review
#house security
#doorbells
@doorbells
#lunata
@lunata
#LTDNOCK RICK TUYA
@LTDNOCK RICK TUYA

November 23, 2025
Unprompted review
Rated 1 out of 5 stars

I purchased a led bedsides light .

I purchased a led bedsides light .
When it arrived I was gobsmacked at the ridiculous size and quality of it .it was a small round led band with no base and just a usb plug.
Small as anything.and of poor quality it cost $28 and I could purchase one on ebay for $8 .
Pure garbage

October 30, 2025
Unprompted review

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