Beware unfair use of bonus rule
Beware: an unfair bonus term was used to confiscate my legit winnings of €2200 and terminate my account. Bonus rule: Max bet with bonus is €5 or 10% of balance, whichever smaller. I won using a bonus where I did not breach this rule. However, they used the max bet of 10% of balance rule on my earlier use of bonuses (where I lost my money and had nothing to cashout), and when my balance was very low e.g. I had a balance of $8 but bet $1 or a balance of $2 and bet 40 cents. Foolishly, I was just running down my small balance (having mainly played €5 bets throughout most of the wagering).
Of course, they were happy to continue to take my deposits despite previously breaching the bonus rule.
July 11, 2023
Unprompted review