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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, most reviewers were let down by their experience overall. Many customers reported that products purchased from this company frequently did not work as expected, with accounts ceasing to function shortly after purchase or being duplicates of other products. Reviewers also expressed significant dissatisfaction with the customer service, noting that support tickets were often closed without resolution, and attempts to seek help frequently resulted in being banned from their Discord server. The website itself was a source of frustration for many, with issues such as not receiving purchase confirmation emails and a general lack of accountability. The pricing was also a concern, as many felt that even cheap items were not worth the cost due to their non-functionality, with some suggesting that accounts had security issues. However, some people mentioned that a few specific products, like certain Rockstar activation codes or HBO accounts, worked fine, and a small number of customers had positive experiences with various purchases, finding them fast and without issues.

What people talk about most

Product

Reviewers highlight significant dissatisfaction with the products, as many report that items purchased, such... See more

Website

Customers consistently express strong dissatisfaction with the website, frequently labeling it as unreliable... See more

Social media

Consumers find social media interactions to be overwhelmingly negative, primarily due to issues with Discord... See more

Customer service

People report negative experiences with customer service, often citing a lack of support and tickets being... See more

Price

Customers had negative experiences with price, with many reporting dissatisfaction and unexpected costs on... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I did get 1 working product out of 4 bought. I bought GPT which works. Netflix doesnt work. Spotify worked for a week then it stoped and they wont give me any refounds or a new acccount.... See more

Rated 1 out of 5 stars

I placed an order over a month ago and still haven’t received anything. During this time, their Discord server has been banned twice, which made it even harder to get support. I recently opened a ne... See more

Rated 1 out of 5 stars

Biggest scam ever waiting 30+ days for fortnite delivery and they just keep closing ticket without any reason no spam no anything when u open new ticket when old is closed they just ban. Do not buy fr... See more

Rated 1 out of 5 stars

I started using Lusive this summer. My NordVPN account needed a replacement soon after purchase. The HBO account worked fine. The ChatGPT account worked at first, then the subscription expired and I w... See more


Company details


Contact info

1.6

Bad

TrustScore 1.5 out of 5

184 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My experience with Lusive was very…

My experience with Lusive was very disappointing. I had to wait at least 20 days to receive my ordered product, which far exceeded the expected delivery time. Additionally, upon receiving the product, the provided code did not work, and when I attempted to contact customer support, my tickets were simply closed without any resolution. This gave the impression that the company is dishonest and does not respect its customers.

Furthermore, I noticed that some people are incentivized to leave positive reviews on Trustpilot in exchange for certain benefits. This raises concerns about the reliability of the feedback available, as genuine reviews should reflect honest customer experiences rather than be influenced by rewards.

Based on my experience, I would not recommend Lusive as a reliable seller.

April 26, 2025
Unprompted review
Rated 1 out of 5 stars

If ur reading this dont buy

If ur reading this dont buy. Most of his stuff are not working. You will get banned if u open tiket to say that the product is not working. I bought r* method and doestn even work. Takes years to respond. Schedule 1 keys are scam. China malware that hacks your accs and then they get sold again. Dont buy guys stay safe

March 31, 2025
Unprompted review
Rated 1 out of 5 stars

scammer

bought a fortnitea vbucks account 4 or 5 months ago for 20€ never recieved the account i opened a ticket they said they will send it tomorrow the next day he said their supplier had a problem and that they will deliver it in a week or so i waited after the week no one responded + my ticket got closed when i opened a new one they instantly closed it NEVER EVER BUY ACCOUNTS/GAMES/SOFTWARES FROM LUSIVE.XYZ!

April 21, 2025
Unprompted review
Rated 1 out of 5 stars

scammed me for a tournament ready…

scammed me for a tournament ready fortnite acc and they games all cracked malwares and they announced to give u a free fivem ready if u type a good feedback and if u type a bad feedback in the discord you get banned automatically

May 21, 2024
Unprompted review
Rated 3 out of 5 stars

Good

I think that lusive is pretty good seller but only for Fivem stuff... Fivem stuff is pretty good and have warranty and everything but other stuff like games are cracked my self i bought phasmo. and schedule and both were cracked.

April 21, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!! Purchased a few keys had a small issue…

Purchased a few keys had a small issue with delivery the support group was very controlling and wasn't extremely helpful i did eventually get my keys and then when i was redeeming them they had all be previously used already according to the redemption site so i then go back to the support to inform them the keys where bad and they ask for the keys and proof so i gave them the screenshots only to be told it's been more than 24 hours and they would not honor them so all around shady business reselling used key codes or invalid codes period they constantly have the support group where no one can say anything more than half the revues are automated most likely bots or fake stay away complete scam

March 5, 2025
Unprompted review
Rated 1 out of 5 stars

I brought form this seller some gta5…

I brought form this seller some gta5 activation codes, opened a ticket tried to get it resolved, then waited 5+ hours to get a response still nothing, when he reached out he said he will give me my codes after couple of hours I got frustrated and started to ping him 1-2 times and then when I left a -rep in the vouch section I got banned. Overall bad experience, fyi only reason I am here because they got termed so they had to make a new server and since I verified I got pulled, and they asked us to leave good reviews/fake reviews.

April 20, 2025
Unprompted review
Rated 1 out of 5 stars

China keys + Don't buy

Selling game keys which is redeemable only via powershell, which the command are china malware, the game itself works, but game is from china database and it tweaks with your computer thats why you need run it as an administrator, if you redeem the key and try sell the account for others there will be not that game cuz its only on your pc, biggest retard shop i ever seen

CHINA MALWARE! DOESN'T MATTER WHAT KEY THEY ARE ALL DATABASE MALWARE!

March 6, 2025
Unprompted review

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