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lutzmorris.com Reviews 1

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TrustScore 3 out of 5

3.2

Handbags Shop
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Company details

  1. Handbags Shop
  2. Bags and Luggage Store
  3. Fashion Accessories Store

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Selbstdarstellung vs Reklamations-Realität

Artikel zeigte nach wenigen Monaten bereits starken Verschleiß. Obwohl wenig getragen war die Vergoldung an einigen Stellen bereits weg.
Reklamation mit Fotos führte erst durch Nachhaken nach 4 Woche zu einer Antwort. Da wurde uns mitgeteilt daß das am Kunden liegt, der hätte so aggressiven Schweiß daß auch ein Austausch keinen Sinn macht. Nach weiteren 4 Wochen Hinhaltetaktik wurde der Kaufpreis erstattet.
Bei LutzMorris war man dann bei der Erstattung so raffiniert daß die Gebühren mir berechnet wurden. Bis heute ist da noch ein Restbetrag offen.
Nie war die Differenz zw. Selbstdarstellung und Realität größer.

September 20, 2024
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