Item never received and no response to…
Item never received and no response to any communication
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
LUVYAH Cosmetics the home of Beauty & Advanced Aesthetics. Shop Vegan Bath, Body, Hair & Make Accessories. Affordable Beauty. Bath Bombs, Clay Face Masks, Body Scrubs & more!
United Kingdom
Item never received and no response to any communication
Awful service. I haven't received an item from my order, sent an email with all the details and haven't received reply from anyone. No one came back to me to certify details as well. Wouldn't recommend and won't purchase anything again.
I paid for express delivery, one week on and Royal Mail still haven’t received the item. I emailed luvyah and have had no response.
Order arrived quickly and once the box was opened, I could straight away smell the products. Everything smells amazing but not at all overpowering like similar products I’ve tried from other brands. Overall really happy with my purchase!

Reply from LUVYAH Cosmetics
Ordered a few bits as a gift for my mum and sister and I couldn't be more pleased with my experience both before and after. The purchasing system was one of the smoothest and easy to use systems I've used in a while. 10/10 for packing and presentation when it arrived too, my mum and sister were very happy with it. Great experience overall

Reply from LUVYAH Cosmetics
My friend got me this bath dust gift set from Luvyah cosmetics. I didn't know this brand but she said their products are great. Well... I love it!! They smell so good, plus they're vegan! I recommend 😍

Reply from LUVYAH Cosmetics
I bought some bath bombs for my girlfriend and she loved them.
The bombs were packaged beautifully and smelled lovely.
Great product, great service.

Reply from LUVYAH Cosmetics
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.