Luvyle Reviews 

They sent wrong color, to get refund I must pay return shipping and they will then deduct original shipping from purchase price, or I can just get $5.00 refunded to cc.
Hope I get refund but in any case will never shop there again.
Hey Luvyle - get your act together and DON'T send me a sappy response.

Luvyle are master scammers. They not only steal other designer pictures in hopes of tricking you into buying, but they also use your contact info and sell it to her scammers. It's a one/two punch fraud. Fortunately, PayPal and my credit card company recognized their scam and credited me back. The sad part is major newspapers like the NYT and Wash. Post allow them to advertise. Stay Clear!

DO NOT EVER BUY- THEY ARE THE WORST COMPANY EVER. Do not match pictures, do not accept returns and do not respond to you.

I can only add my voice to the many others. The items I ordered do NOT match the pictures on their site. The are quite clearly very poor copies of items from genuine catalogues. I URGE YOU NOT TO BUY FROM THEM. I experienced the same difficulties as others regarding returns. Like banging your head against a brick wall. Their 'customer service' team never tires of responding to you with "have a lovely day!" and offering compensation vouchers to spend with them - on further bad copies. I admit I gave in first. There are several of them and only one of me. I just wish they could somehow be taken off the internet here. A very painful and costly lesson learned.

DO NOT Buy from this company!!!!
Received wrong product. Luvyle refused to send correct product only offering a merely $7 refund or $10 voucher and requesting me to post back incorrect product at my own expense, despite me paying extra for express shipping. Poor customer service. I was clear that I either wanted a refund or receival of correct product but after four or five emails, the Same was offered, only $7 refund( didn’t even cover $40 spent) or $10 voucher. This company did not look after me as a customer and failed to admit to making a mistake- DO NOT buy from luvyle, EVER!

zero rating! do not buy from this company! wrong items, wrong sizes. returned and delivered but no refund-they offered less than a 1/3 towards credit! such a run around. how did i miss all these bad reviews! awful people. hope my credit card not abused

I made the mistake of getting lured by a great photo of their mustard yellow hooded patch jacket color block with a gray wool interior. At $18 it seemed like a great deal. Well, you get what you pay for - the jacket showed up months late, and on top of that, the materials are so cheap and ugly. The gray interior fabric is polyester, not wool, and it's so cheap looking, it would be embarrassing to wear it. The sleeves are extra long so that the cuffs can be turned out...but the stitching is so bad, and the fabric is so ugly, PLUS, the wrist narrows so that it won't turn out properly. I took photos of it and wished I could post pictures here to show why this jacket is going straight into the garbage.

This clothing is cheap, don't waste your time buying from this company! With the overall poor rating, I'm shocked they are still in business!

I ordered 2 tops according to size measurement charts given. When my order arrived, both tops were extremely small. I tried to work this out with their Resolution dept, which is a joke. Tried PayPal, Luvyle wanted me to ship prepaid back to China! They finally promised to refund half, still nothing 6 months later. They are not honorable.
**After response from Luvyle, I checked my email, NOTHING, NO PAYMENT, NO MESSAGE.

My review goes along with 87 per cent of the previous reviews...BAD, BAD, BAD......I have never and I mean never experienced such a poor seller in all my years. They don't communicate, don't do what they say in giving a refund, and, overall is a prime example of what a seller should NOT do.
Terrible! Not much else to say...I will never buy again, and, I hope that future customers read a few of these reviews before they make the plunge. I have told Paypal that they should be removed from their list of doing business....we'll see if that happens.

OMG ... HORRIFIC doesn't even begin to describe this company ... I ordered 2 coats as Christmas presents and they totally messed it up ... my order numbers don't matter, because one never arrived and the second one came on 12/30 ... I ordered both around Thanksgiving. Customer service? What is that? My dog would be a better rep than those imbeciles ... after explain ing to them what they did wrong, they asked again after the third or fourth email what was wrong ... their solution? To give me a $7.00 discount for another purchase ... are they insane? I gave the coat I did receive to a homeless shelter and reported them to the fraud division in my state (MD) to see what we as consumers to get them shut down ... I'm not taking this lying down ... I've also reported them to the BBB ..
and on other social media platforms ... but by the looks of the other reviews ... they don't care!!

478426
I wish there was a zero. Any other reputable company would have refunded my money months ago.
I have several emails from the same reps saying exactly the same thing over and over again. I am sick of sending the information. I have sent the return address 3 times. I have sent the proof of posting at least another 3 times. The same reps have had the same information in a continuing cycle of names. I’m wondering if their email generation is in an automated cycle.
+++EDIT
Now they are telling me I didn't return the items within their stipulated time of 30 days. what utter nonsense, the items were returned within one week as soon as they sent me the address to return the items to.The address they continually ask me to give them? What? don't they know their own return address which they send via email to the customer.
Robbers and thieves.

Surely the fact I am dissatisfied with this company would ensure the return of my money. I am fed up with the same email reply asking the same thing every time.
I have asked the company not to contact me further. I have come to terms that my money (over £60) has been stolen. Someone somewhere must have stolen my returned parcel. If they reply on here they have sent an email just laugh because it’s the same email they send every single time.
I give up.
I say again NEVER EVER ORDER from this company.

***second Edit
The saga continues . . .
Well heck, after all my emails I received a parcel yesterday, I wish I could upload the pictures! The return address I sent my parcels back to DOES NOT EXIST! I actually enclosed a copy of the email with the representatives instructions from their ‘customer services’ (now there’s an exaggeration!) with the goods with the return address on it so after over 5 months and all my chasing the return address on the email to return your unwanted, shoddy, ill fitting goods back to doesn’t exist after all! Heaven only knows where it’s been for 5 months!
And don’t believe any reply here to contact them as you go through the whole rigmarole again, e.g. they want the same details over and over again. The clothes have gone straight in the bin and finally I can send any more emails to my junk folder. I’m just sorry I spend £60+ with them.
The end -or so it seems.

I would give this company a zero if I could. Ordered 2 sweaters sent wrong color. Took over a month to receive. Going to the dentist is less painful than getting a response from them.
Want to offer partial refund, ship to China when the item was shipped from California. Customer service is horrible.

This company is insane. No seriously. I ordered two shirts, have proof of what I ordered including colors/sizes. They sent me different colors. I requested a return authorization and asked when they can send the right colors as these were Christmas gifts.
Their reply was I could pay for return shipping and they could send out new items. Otherwise they said, I could give these ones as gifts and deal with it basically. What?
I said so you are telling me that you sent the wrong items, but it is my problem? Um basically yes was their reply. I said give me a return shipping label or refund my money.
No response and I am stuck with items that are wrong.Gee thanks Luvyle.
They are a foreign company, I think in Korea, and have no clue what customer service is all about in the USA.
I would avoid buying, but your call.

This company is as bad as so many reviews that im reading on this site. I ordered a blouse - white- and waited one day short of 4 weeks for it. They sent a pink blouse. I emailed immediately for a return label because I can't wear that color (not to mention that the blouse was huge for a small and looked really cheap). Their website states returns must be done within 15 days.
Their correspondance is shamfully childish with all kinds of serious language that the resolution department will work to resolve this as soon as possible - as though it is very complicated to send a return label. An 8 year old could see that it was just a stall and they have no intention of taking the merchandise back and crediting the credit card back for the charge. They should be put out of business! No integrity.

This is an UPDATE. The company said they sent me a private email which apparently is what they always post in response to a negative review.
Their private emails are meaningless and do not answer my question. They sent the wrong item and ignor my requests for a return label that doesn't cost me. They didn't even send the return address. I just got it today because they sent the address to my credit card company in response to their inquire. If I paid for the return it would cost me $17.25 to return a $19 blouse and another $16 to pay for a proof of delivery scan. No one would do that!
Meanwhile they have not refunded my credit card.
Do not buy from this company

ALERT - THIS COMPANY IS A TRUE SHAM.

This is my second review to give you an update on my first review. As you can see, the company replied to my review stating that I was sent a message and to check my email.

Of course, I immediately checked my inbox, my spam folder, in every nook and cranny and, of course there was NO communication.

This company should be put out of business for the practices they keep.

Order #:11809

I ordered a necklace for Christmas for my girlfriend back on December 11th. It is now January 2nd and I haven’t received it yet. I tracked the order it states that its been in China since December 19th, so I’m confused as to what they are doing and why it’s taking so long. After reading everyone else’s reviews, I feel as if once I get it, it will be the wrong item. I have emailed the address on their website 6 times and I haven’t received a single response yet.

Same issues as other customers. Wrong items sent. The company requested items to be returned at my expense, why should I pay for their error?!. The order cost me just under £50, they offered a £15 voucher which was an insult. Awful customer service. Stay away from this company.

It would be 0 if I could. This company is associated with many others, such as Annie Cloth, and they are disgraceful. The fact that they can still be protected by PayPal and accepted as advertisers is terrible. NOTHING THEY SEND IS EVEN CLOSE TO WHAT THEY ADVERTISE AND TO GET A REFUND (even with Paypal) IS ALMOST IMPOSSIBLE. YOU ARE SUPPOSED TO RETURN THE ITEM AND THEN IT TAKES TWO MONTHS BEFORE IT ARRIVES BACK IN YOUR MAILBOX. In the meantime not only have you lost the money you spent on the item you ordered but you have also lost the money for return which is quite expensive. DO NOT ORDER FROM THEM UNLESS YOU WANT TO THROW YOUR MONEY AWAY!

Same issues as other customers. Slow delivery, wrong size sent, poor quality, returned to address provided, but still no refund. Company should be shut down for fraud. Still flooding me with emails and to add insult to injury the unsubscribe link doesn't work! Puts you off online shopping with unknown and new brands.
Still waiting for the refund. Don't buy from this company.

I ordered 4 tops in early December. I received 3 of them so far. They looked so cute in the pictures but when received 2 of them were the wrong color. I ordered a white t shirt and got a red one, I ordered an apricot sweater and got a red one. The other "sweater" that I ordered is really just a ribbed knit top that is OK, but again, not as it looks in the picture. I am not going to send them back because they all fit and are wearable and I don't want to deal with the return problems other people are having. I won't order again.