Luxaflex Australia - A Style of Shade Balmain Reviews 

11
TrustScore 2 out of 5

2.2

390A Darling Street, 2041 Balmain, NSW, AU


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Rated 5 out of 5 stars

Thanks so much to Mark & the team that arrived today. They were exceptionally courteous, clean & professional. The awning has made a difference to how we can now use our back verandah. Thanks so much... See more

Rated 5 out of 5 stars

After looking at many brands of blinds for our home, we decided the design, quality and beauty of Luxaflex was not only the best - but even better a generous discount was being offered by Luxaflex Gal... See more

Rated 1 out of 5 stars

Shutters, blinds and a skylight blind were ordered from Balmain more than 6 months ago. The skylight blind and the shutters arrived and were installed, no problem, but of the other 2 sets of blinds, o... See more

Company replied

Rated 5 out of 5 stars

I love my new blinds, especially the ability to open them from the top down giving me lovely light and air during the daytime while maintaining privacy. Mark from A Style of Shade was prompt, polite a... See more


Company details

  1. Window Treatment Store
  2. Awning Supplier
  3. Blinds Shop
  4. Curtain Store
  5. Curtain Supplier and Maker

Information provided by various external sources

Luxaflex window coverings are synonymous with quality craftsmanship, innovation and value. Our suite of window fashions includes Blinds, Shutters and Venetians, Sunscreens and Awnings – all with a focus on beauty and durability. Our blinds collections includes Duette Shades, famous for their energy efficiency, beautiful Pirouette Shadings, Modern Roman Shades, and traditional favourites such as Panel Glide Blinds and Roller Blinds. Nobody knows Shutters and Venetians like Luxaflex - whether it's Aluminium Venetian Blinds, Timber Shutters or our durable, easy-clean PolySatin Shutters, we have an option to suit your windows. And our exterior collection of Awnings and Exterior Shutters is unrivalled - we offer Folding Arm Awnings, Canopy Awnings, Shutters and many more fantastic outdoor products.


Contact info

2.2

Poor

TrustScore 2 out of 5

11 reviews

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4-star
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1-star

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Replied to 60% of negative reviews

Typically replies within 2 weeks

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2.2

All reviews

(11)

21 reviews in the last 12 months

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Rated 1 out of 5 stars

Shutters and blinds

Shutters, blinds and a skylight blind were ordered from Balmain more than 6 months ago. The skylight blind and the shutters arrived and were installed, no problem, but of the other 2 sets of blinds, one was not delivered and the other was the wrong size. I was told they'd get back to me, I heard nothing till I got an email from sales asking why I hadn't paid the remainder owing, and I explained I still hadn't received the blinds. After a bit of toing and froing, it was agreed that I was owed well over $1000 for the blinds I never got, but I'm still waiting. The guy from accounts was apologetic, but I've never heard a word of apology from the sales team.

February 5, 2026
Unprompted review
Luxaflex Australia - A Style of Shade Balmain logo

Reply from Luxaflex Australia - A Style of Shade Balmain

Hi Chris,

We’re very sorry to read about your experience and the frustration this has caused. Waiting more than six months, receiving incorrect and missing items, and then having to chase updates and a refund is understandably upsetting.

The delays, sizing issues, and gaps in communication you’ve described are disappointing to hear and do not reflect the experience we want for our customers.

If you’re willing, please contact us at info@luxaflex.com.au with your details, and we’d be happy to follow this up with the showroom involved.

Regards
Carly

Rated 3 out of 5 stars

Novice installation

Excellent product and final install presentation. (Luxaflex Plantation Shutters) Installer was polite but not skilled enough to solo install, I had to question and advise over 4 hour period, another two installers had to assist and numerous phone calls for assistance were made for advice. I did not feel comfortable until the install was over. For a top shelf product and price I feel that the installer should of had a more senior installer with him. I must stress the installer was polite and followed all queries seriously.

February 12, 2023
Rated 5 out of 5 stars

Awesome work

Thanks so much to Mark & the team that arrived today. They were exceptionally courteous, clean & professional. The awning has made a difference to how we can now use our back verandah.
Thanks so much The Wilson’s

March 28, 2023
Unprompted review
Rated 5 out of 5 stars

Good Polite Service and a Great Price.

After looking at many brands of blinds for our home, we decided the design, quality and beauty of Luxaflex was not only the best - but even better a generous discount was being offered by Luxaflex Gallery Dealers. We attended two and found A Style of Shade Balmain provided good, polite service and a great price. We explained we live in a large house with many windows overlooking the views but needed to keep the outlay realistic. We decided Pirouette shadings allowed us control of the light and privacy yet maintained our view whilst Duette Shades afforded the best privacy and heat insulation in our bedrooms. Mark from: A Style of Shade Balmain arrived punctually at our home to complete the measure and quote. He was a pleasure to deal with and offered lots of sensible practical advice about the advantages of how to install economically and practically and a less expensive Luxaflex shade on some of our windows. We believe the quote we received from Luxaflex Australia - A Style of Shade Balmain would be a sharper quote on comparable comparison with any other Luxaflex Gallery Dealers. The window coverings were efficiently installed on the agreed time, no mess, no fuss and the window shadings are beautiful. Mark was spot on about his suggestions and placement of the shadings. A word about paying the account - no interest payments on my credit card. To their honesty, Rosie from A Style of Shade Balmain contacted me about an error in the pricing - advising me she had recredited my credit card. Thank you Luxaflex Aust - A Style of Shade Balmain team. Now we are giving some serious consideration to some more Pirouettes or Duettes.

October 11, 2022
Rated 5 out of 5 stars

Duette shades top down/bottom up

I love my new blinds, especially the ability to open them from the top down giving me lovely light and air during the daytime while maintaining privacy. Mark from A Style of Shade was prompt, polite and very helpful with choosing colour and style. They were more expensive than a competitor but much better quality materials and faster so worth it for me.

January 8, 2022
Rated 5 out of 5 stars

My wife and I cannot Praise Highly Enough!!

My wife and I cannot Praise all the staff at A Style of Shade Balmain highly enough. From the receptionist through to the Incredible Installers you are getting 6 Star Service, Amazing!
The Luxaflex products we had installed are exceptionally well made have a Fantastic warranty and work Brilliantly doing exactly what we want them to do!
We Highly recommend both companies and Yes we have told our friends about both companies!!
Cheers,
Tim & Andy

October 7, 2021
Rated 5 out of 5 stars

Very happy with the Luxaflex blinds

I ordered Luxaflex blinds and curtains to two of my clients from A Style of Shade - Balmain recently. Both times the result has been impeccable and they have been very easy and nice to deal with.

Highly recommended!

July 21, 2021
Rated 5 out of 5 stars

Thank you Corey from Luxaflex

Thank you Corey from Luxaflex, Balmain for replacing our blinds after a slight issue. Nothing was too much trouble and I'm even happier with my new ones! They have given me privacy and lightened and enlarged the room. The two lovely installers who came today were a pleasure to have in my home.

June 16, 2021
Unprompted review
Rated 5 out of 5 stars

My experience with Luxaflex Balmain was…

My experience with Luxaflex Balmain was superb!! From walking into the showroom and organizing my consultation at home to the installation process and beyond I have been delighted.. the finished window furnishings are very beautiful... white, insulating and fresh... thank you all for the quality of the product and your amazing sales and installation and administrative staff.. a very happy customer here where your product has helped breathe new life into an old space!!

October 14, 2020

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