Luxaflex Australia - Apex Interiors - Narellan Reviews 

42
TrustScore 4.5 out of 5

4.6

2/8 Maxwell Place, 2567 Narellan, NSW, AU


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Rated 4 out of 5 stars

Chad and Michael from Luxaflex Narellan were a great help with measure and quote to instalation. We now have a home with many verticals and shutters, great new look for us. Quality and after service t... See more

Rated 5 out of 5 stars

Are you looking to make your home more functional and attractive? If so, then call Apex Blinds now! We used them extensively in our home and found their product and materials supplied by Luxafle... See more

Rated 4 out of 5 stars

From my first visit to the showroom in Revesby it has been a pleasure dealing with Luxaflex Australia. We dealt with Chad whose knowledge of windows furnishing surpassed my expectations. He explained... See more

Rated 5 out of 5 stars

Apex Interiors Narellan have supplied and installed screens and shutters at my house for many years. I have always found the experience to be excellent. From the initial measurements to the sign off w... See more


Company details

  1. Window Treatment Store
  2. Awning Supplier
  3. Blinds Shop
  4. Curtain Store
  5. Curtain Supplier and Maker

Information provided by various external sources

Luxaflex window coverings are synonymous with quality craftsmanship, innovation and value. Our suite of window fashions includes Blinds, Shutters and Venetians, Sunscreens and Awnings – all with a focus on beauty and durability. Our blinds collections includes Duette Shades, famous for their energy efficiency, beautiful Pirouette Shadings, Modern Roman Shades, and traditional favourites such as Panel Glide Blinds and Roller Blinds. Nobody knows Shutters and Venetians like Luxaflex - whether it's Aluminium Venetian Blinds, Timber Shutters or our durable, easy-clean PolySatin Shutters, we have an option to suit your windows. And our exterior collection of Awnings and Exterior Shutters is unrivalled - we offer Folding Arm Awnings, Canopy Awnings, Shutters and many more fantastic outdoor products.


Contact info

  • 2/8 Maxwell Place, 2567, Narellan, NSW, Australia

  • 02 4647 1258

4.6

Excellent

TrustScore 4.5 out of 5

42 reviews

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4.6

All reviews

(42)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unsatisfactory product.

Staff were positive and helpful.
The curtains do not hang correct and for the price it is not good.
Return visit from an experienced fitter found out that there was a problem with the fabric !
He advised that the curtains would be replaced by the company.
Still waiting for confirmation email concerning this situation.

January 11, 2021
Luxaflex Australia - Apex Interiors - Narellan logo

Reply from Luxaflex Australia - Apex Interiors - Narellan

Hi Jenny,
We are sorry to hear that you have not had a pleasant experience with your Luxaflex purchase. We will investigate with Apex Blinds & Awnings and come back to you with an update. If you have any further queries, please contact our customer service team on info@luxaflex.com.au.
Regards,
Carly

Rated 5 out of 5 stars

An amazing experience

Thank you so much Chad and team. What a wonderful experience. Every single team member made the whole experience amazing

Can’t recommend Apex Blinds Narellan more highly.

Thanks again Chad and team.

Cath Schofield

January 10, 2021
Rated 5 out of 5 stars

I give Apex Blinds & Awnings…

I give Apex Blinds & Awnings (Narellan), five stars for service, competence and quality of the product. From the moment I met the receptionist at the Narellan showroom, I was confident that I had come to the right business. The next day I received a phone call from a sales rep who arranged to come to my home to discuss what I wanted. Within a few moments I could see that he "knew what he was taking about" and I was able to make the decision to have some plantation shutters and lumishades.A week or so later I began having second thoughts about the lumishades, wondering if they would be sufficient to block out street lights at night. Again full marks to the salesman who showed me the product again in the showroom and encouraged me to see I had made the right decision.Just a few weeks later the plantation shutters and lumishades were installed in my home, and I couldn't be happier - they are everything I had hoped for and more.
Full marks for courteous, friendly service.
Full marks for clear descriptions and information about Luxaflex products
Full marks for high quality , Australian made window coverings.
I would highly recommend Apex Blinds & Awnings!
Heather Bieman

October 26, 2020
Rated 5 out of 5 stars

Well done Luxaflex

The team at Luxaflex were amazing they were friendly, detailed, prompt, caring, listens to what we wanted and offered best options that worked with out home and budget. The knowledge of products and range of colours, fabrics and designs was of a very high standard. Our sales person had interior design skills which supported colour choice. Congratulations Luxaflex we are so pleased with our end product with professional instal and an excellent service. We love it.

April 28, 2020
Unprompted review
Rated 5 out of 5 stars

Luxaflex for quality

I have purchased blinds from luxaflex in the past and from other brands. The luxaflex are so much nicer and better quality.
Chad and the staff at Apex blinds and awnings were wonderful to deal with. I would recommend them and luxaflex quality to anyone.

April 7, 2020
Unprompted review
Rated 5 out of 5 stars

Can’t recommend enough!!

Everyone from the Luxaflex team was so professional and accommodating to our out-of-the-ordinary request. The resulting blinds and curtains are beautiful and make the room a pleasure to be in, heat-blocking wise, practically with blind battery operation and aesthetically. We’ll be back and highly recommend to family and friends.

March 26, 2020
Unprompted review
Rated 5 out of 5 stars

FIVE Stars!

From the moment I called Apex Blinds to arrange a quotation It has been a pleasurable experience!!

I was greeted by a helpful lady in the office whom booked in a time & kept in touch to confirm the appointment closer to the day.
The sales representative was running slightly late on the day but the lady called & let me know, it’s the sort of customer service & morals businesses seem to lack these days. A simple call to keep me in the loop was much appreciated.
A young gentleman named Chad walked through the door with enthusiasm. His knowledge & eagerness to help me create something special but also for fill my needs for my new home had me at ease & confident - he was the man for the job!
Chad is not only passionate about his products but also patient in assisting with colours & ensuring the right product is used for the right purpose.
If you think quotation & product pick was a breeze, wait until you meet Brett, the immaculate installer! Friendly, tidy & very particular. He’ll make sure when he walks out your door that your blinds are perfect!!
Thank you Apex team, I give you FIVE Stars!!!

December 2, 2019
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

We ordered our blinds through Luxaflex, the whole experience from beginning to very end was excellent. Thank you Luxaflex for offering exceptional quality and service.

October 1, 2019
Unprompted review
Rated 5 out of 5 stars

Great products and a great service

Great products and a great service. From the beginning consultation to the installation...it’s easy and professional. All my window coverings are from luxaflex, they had a great solution for all my windows and doors. Was happy I could get everything done in the one place. I would definitely recommend.

September 23, 2019
Unprompted review
Rated 5 out of 5 stars

Thank you so much

Thank you so much. Consultation when deciding colours and fabrics was really helpful and the delivery was on time and thorough.

September 3, 2019
Unprompted review
Rated 5 out of 5 stars

A down to earth approach by Chad made…

A down to earth approach by Chad made me feel comfortable straight away with no hard sell.Although at this time I only ordered a blind for one window I would certainly order from the Company again.In fact I highly recommended them to my friend next door who in turn ordered blinds for her complete unit and is looking forward to their installment within a couple of days.

August 12, 2019
Unprompted review
Rated 5 out of 5 stars

Very Happy Customer

Easy ordering process,prompt & very friendly installation consultant.Very happy with whole process and product.

June 30, 2019
Unprompted review
Rated 5 out of 5 stars

This is the second time that I have…

This is the second time that I have used Chad to organise my Luxaflex blinds and Bret to intstall the blinds. During both occasions ,they were punctual, friendly,helpful ,professional .I was very satisfied with them .Chad was initially recommended by a good friend of mine .
I referred My mother who also had blinds installed.We have all been very happy with the service provided . Brett was cleaned up after the job nd removed my old blinds for me without extra costs.Will definitely use them again. Carina Law

June 5, 2019
Unprompted review

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