Luxaflex Australia - Blinds Awnings Curtains Canning Vale Reviews 

64
TrustScore 4.5 out of 5

4.6

South Street 3, 12, 6155 Canning Vale, Western Australia, AU


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Rated 5 out of 5 stars

We installed Luxaflex shutters to our family room many years ago and it made such a change to the room. The shutters have stood the test of time so we returned to the team for the next installation in... See more

Rated 5 out of 5 stars

Rodney was amazing to work with. Very knowledgable and advised us on the products that would suit us the best, not necessarily the ones that would make him the most money. Installation was swift and p... See more

Rated 5 out of 5 stars

There was a few small hiccups. However Rod, Shannon and Claire fixed everything without any issues. The blinds look so good. The help and advice was above and beyond. It's a real personal and frie... See more

Rated 5 out of 5 stars

Service Service Service is a word not a lot of companies understand or provide. However, Blinds Awnings Curtains in Canning Vale are an exception by bucking the trend. Their service is what we the cus... See more

Company replied


Company details

  1. Window Treatment Store
  2. Awning Supplier
  3. Blinds Shop
  4. Curtain Store
  5. Curtain Supplier and Maker

Information provided by various external sources

Luxaflex window coverings are synonymous with quality craftsmanship, innovation and value. Our suite of window fashions includes Blinds, Shutters and Venetians, Sunscreens and Awnings – all with a focus on beauty and durability. Our blinds collections includes Duette Shades, famous for their energy efficiency, beautiful Pirouette Shadings, Modern Roman Shades, and traditional favourites such as Panel Glide Blinds and Roller Blinds. Nobody knows Shutters and Venetians like Luxaflex - whether it's Aluminium Venetian Blinds, Timber Shutters or our durable, easy-clean PolySatin Shutters, we have an option to suit your windows. And our exterior collection of Awnings and Exterior Shutters is unrivalled - we offer Folding Arm Awnings, Canopy Awnings, Shutters and many more fantastic outdoor products.


Contact info

  • South Street 3, 12, 6155, Canning Vale, Western Australia, Australia

  • 08 9455 7755

4.6

Excellent

TrustScore 4.5 out of 5

64 reviews

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4.6

All reviews

(64)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product and service

We installed Luxaflex shutters to our family room many years ago and it made such a change to the room. The shutters have stood the test of time so we returned to the team for the next installation in our ensuite and bedroom bay window. We are very happy with both the product and service.

June 8, 2024
Rated 5 out of 5 stars

Very professional team and high quality blinds

Rodney was amazing to work with. Very knowledgable and advised us on the products that would suit us the best, not necessarily the ones that would make him the most money. Installation was swift and professional and our blinds look great. Will be using again!

May 29, 2024
Rated 5 out of 5 stars

I’m a repeat customer

I’m a repeat customer, as you can’t beat quality. Recently we installed retractable awnings on the western side of the house and what a difference to the internal temperature. Installers were prompt and did a great job. Definitely recommend.

March 27, 2024
Rated 5 out of 5 stars

We walked into the canningvale store to…

We walked into the canningvale store to see if we could get our blind fixed. They were just so helpful and friendly. We decided to get a quote for new honeycomb blinds. It was no problem for Rod to come to Mandurah and give us a quote. We made up our mind there on the spot to go with them for the new blinds his price was better than Mandurah luxaflex and Rod was pleasant to deal with. Great experience.

March 27, 2024
Rated 2 out of 5 stars

Shutter -installation time management

The shutters are lovely, but the installation was an issue.
I was given a time of 1pm for the shutter installation. The installer arrived at 2:45pm and I had to frantically find someone to pick up my son from school.
At 4:45 the installer was packing up to leave with a silicon gun in his bag and i asked him to please fill all the gaps in the shutter spaces, as i could see the gaps from the front door.
He started getting annoyed with me, telling me he had to leave. I had to plead with him to fill the gaps that were gaping in my shutters.
For the hefty price that I paid for these shutters I was not expecting this at all.
Better time management needs to be arranged for installers to do a better job next time.

November 12, 2023
Luxaflex Australia - Blinds Awnings Curtains Canning Vale logo

Reply from Luxaflex Australia - Blinds Awnings Curtains Canning Vale

Thank you for the feedback Lecresha, we are sorry to hear that your installation experience was not ideal. We have passed on your experience to our installers and will work with them to streamline the system to allow for a better customer experience.

Rated 5 out of 5 stars

Awesome customer service!

Thank you Claire ,Shannon and Rodney for all your help and support with the purchase and installation of our window treatments. The quality is second to none, and we will not hesitate to use you again in the future. Special thank you to Claire for coming out to our home and helping us decide on which window treatments and colours to get. Has given our home a whole fresh new look.

September 18, 2023
Unprompted review
Rated 5 out of 5 stars

Our luminette experience.

Firstly the staff, Shannon and Claire were extremely, helpful and patient with us. Providing details andquotes for a number of products. Shannon's email communication was excellent and kept us well informed during the process.

Finally the finished product, the luminette curtains are of high quality and look great.

July 17, 2023
Rated 4 out of 5 stars

Everyone has been very helpful in ou

Everyone has been very helpful in our shutter and blind purchase journey.
From Rodney the boss man, the girls in the office to installers. No problems and we are more than happy with our purchase. We did have one query and that was regarding the narrow pirouette blind in bedroom.
It has only one blade that opens, we rang the office,
Shannon said she would look into it. When she rang us back explaining the situation
it made sense. With the shutters opening as they do, it looked odd at first but now we have warmed to the look it’s all good.

October 20, 2022
Rated 5 out of 5 stars

Seeing is Believing

Service Service Service is a word not a lot of companies understand or provide. However, Blinds Awnings Curtains in Canning Vale are an exception by bucking the trend. Their service is what we the customer expects when shopping. Top Notch first class all the way right through to completion of the installation. We couldn't speak more highly of this company for their attention to detail, our needs and requirements. The sheer elegance of the finished product is stunning to look at and admired by those of our friends who have seen them, of which one has already ordered from this company.

July 20, 2022
Luxaflex Australia - Blinds Awnings Curtains Canning Vale logo

Reply from Luxaflex Australia - Blinds Awnings Curtains Canning Vale

It is so nice to hear that we have provided you with service that has exceeded your expectations, Ray. We love hearing how happy our customers are. Enjoy your products.

Rated 5 out of 5 stars

There was a few small hiccups

There was a few small hiccups. However Rod, Shannon and Claire fixed everything without any issues. The blinds look so good. The help and advice was above and beyond. It's a real personal and friendly customer service experience. Old school service. Nothing was too hard for the team. Thank you for all your hard work and service. Would highly recommend Luxaflex Canningvale

October 7, 2022
Rated 5 out of 5 stars

Luxaflex Canning Vale Review of our MEETING

I have found the meetings for the quote and final correction of the installation owing to the shade of the Duette blind extremely fair and amicable. I made a mistake in choosing the blind and the way that Shannon and Claire gave me the exchange was very generous. I deeply appeciate their concern . Thank you for their efforts. Dallas Hickman

September 15, 2022
Luxaflex Australia - Blinds Awnings Curtains Canning Vale logo

Reply from Luxaflex Australia - Blinds Awnings Curtains Canning Vale

It has been a pleasure assisting you Dallas, we are glad we could provide the right product for your needs in the end. Good old-fashioned customer service for the win!

Rated 5 out of 5 stars

Great outcome,

Our journey started with a visit to Blinds Awnings Curtains Canning Vale in search of window treatments for our family area.The staff were friendly and helpful and arrangements were made for a measure and quote to be carried out.
They arrived on time and the advise given was extremely helpful and we then arranged to return to the showroom to choose our material. Once again the staff were very helpful.
Today we had a very pleasant installer arrive with a set of blinds and curtains and the installation was completed in a professional manner and the room left very tidy.
Thank you to all the staff at Blinds Awnings Curtains Canning Vale.

September 13, 2022
Luxaflex Australia - Blinds Awnings Curtains Canning Vale logo

Reply from Luxaflex Australia - Blinds Awnings Curtains Canning Vale

Thank you for your lovely feedback Tony, we strive to provide exceptional customer service and it is nice to know that we are achieving our goals.

Rated 5 out of 5 stars

As listed above. Awesome experience

An extremely good experience from initial assessment of my requirements until installation of my blinds. I compared quality with other providers and Luxaflex won hands down. Awesome experience.

August 31, 2022
Rated 5 out of 5 stars

a great product

We are absolutely thrilled with out new Siloulette blinds that were installed by Rodney and his team. the in home service you gave us was wonderful with lots of choices and none of the “hard sell” push that other companies work with. It was a quick turn around from order to install the product. Again thank you Rodney.

August 10, 2022
Rated 5 out of 5 stars

Skylite blinds

From t.he beginning visit every step was explained. The choosing process and the measuring was professional. They explained the time scale from order to fit and were courteous and helpful. The fit was easy clean and in good time and we are very pleased with the end result. Have recommended to a few friends. Great job.

July 29, 2022

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