Luxaflex Australia - Carpet One Dubbo Reviews 14

TrustScore 3 out of 5

3.2

Commercial Avenue 6, 2830 Dubbo, New South Wales, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Very happy with the product and service. The guys from Carpet One were very helpful and attentive with great attention to detail.

Rated 5 out of 5 stars

I am delighted with my Silhouette blinds. It was a pleasure to deal with Carpet One Dubbo. The measure up was done promptly and there was no hesitation in driving 40 kms out of town to do so. The blin... See more

Rated 5 out of 5 stars

My experience with Carpet One was amazing from my first visit at the store to decide what product to go with to installation. All staff including reception, installers and the boss were very professi... See more

Rated 5 out of 5 stars

After a few hiccups with a wrong coloured blind and then a wrong coloured strip- I would still highly recommend Luxaflex. The quality is amazing and they look fantastic. As we are owner builders- the... See more


Company details

  1. Window Treatment Store
  2. Awning Supplier
  3. Blinds Shop
  4. Curtain Store
  5. Curtain Supplier and Maker

Information provided by various external sources

Luxaflex window coverings are synonymous with quality craftsmanship, innovation and value. Our suite of window fashions includes Blinds, Shutters and Venetians, Sunscreens and Awnings – all with a focus on beauty and durability. Our blinds collections includes Duette Shades, famous for their energy efficiency, beautiful Pirouette Shadings, Modern Roman Shades, and traditional favourites such as Panel Glide Blinds and Roller Blinds. Nobody knows Shutters and Venetians like Luxaflex - whether it's Aluminium Venetian Blinds, Timber Shutters or our durable, easy-clean PolySatin Shutters, we have an option to suit your windows. And our exterior collection of Awnings and Exterior Shutters is unrivalled - we offer Folding Arm Awnings, Canopy Awnings, Shutters and many more fantastic outdoor products.


Contact info

  • Commercial Avenue 6, 2830, Dubbo, New South Wales, Australia

  • 02 6884 0911

3.2

Average

TrustScore 3 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 71% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Unreliable and unreasonable cost of repairs

I dropped a 90cm duette luxaflex blind off to Dubbo to be repaired with a broken string on 13 March. Approximately 3 weeks later I contacted and it was still sitting in Dubbo in the same spot. This was send after this. I then contacted again on Monday to follow up to find it was now in Sydney. They then followed up that day with a repair quote of 500 dollars plus courier costs to repair the broken string.

April 17, 2023
Unprompted review
Luxaflex Australia - Carpet One Dubbo logo

Reply from Luxaflex Australia - Carpet One Dubbo

We are sorry to hear that you are experiencing concerns with your product. Should you wish for us to expedite the repair process please contact Carpet Carpet One Dubbo or email your details, along with your proof of purchase, to info@luxaflex.com.au

Rated 5 out of 5 stars

All gd

All gd
The product arrived 9n time
The product fitted the way it was planned
The product was very suitable for the rental product
The product will be installed in future rentals

February 28, 2021
Rated 5 out of 5 stars

I am delighted with my Silhouette…

I am delighted with my Silhouette blinds. It was a pleasure to deal with Carpet One Dubbo. The measure up was done promptly and there was no hesitation in driving 40 kms out of town to do so. The blinds were installed professionally and they are as aesthetically pleasing as I hoped they would be! Thank you, Carpet One, Dubbo.

February 1, 2021
Rated 5 out of 5 stars

Done before Christmas and a great job…

Done before Christmas and a great job too!
I called Carpet One Dubbo for a quote and I had someone come and measure and quote that day! I accepted the quote and placed the order. I understand all the Luxaflex blinds are made in Australia and they we delivered on time and expertly installed. I liked them so much I decided to put them in the Granny flat as well. A quick measure and quote and the order was placed. I did not have to be there for the second installation and it was nice to come and see the completed project which I was extremely happy with. Next, I need floor covering for the Granny flat and I will be asking Carpet one Dubbo to help. They are very professional and I would not go anywhere else.

January 24, 2021
Rated 5 out of 5 stars

The utmost professionalism and…

The utmost professionalism and extensive product knowledge to create the most elegant and practical blinds to our home. Style and true class is our new Luxoflex blinds. Thank you Carpet One.
Mark and Liz

November 10, 2020
Rated 5 out of 5 stars

Love my new Luxaflex blind

Love my new Luxaflex blind
Perfect fit and great colour
Also the guys from Carpet one Dubbo were so helpful
Would happily recommend them and there products to friends and family

July 8, 2020
Unprompted review
Rated 5 out of 5 stars

My experience with Carpet One was…

My experience with Carpet One was amazing from my first visit at the store to decide what product to go with to installation. All staff including reception, installers and the boss were very professional and made the whole experience much easier. We love the blinds. Even my husband, who is pretty frugal, was happy to spend the money on such an exceptional product.

March 23, 2020
Unprompted review
Rated 5 out of 5 stars

After a few hiccups with a wrong…

After a few hiccups with a wrong coloured blind and then a wrong coloured strip- I would still highly recommend Luxaflex. The quality is amazing and they look fantastic. As we are owner builders- the roller blinds were our first bit of the homely feel to the place. They are great

January 5, 2020
Unprompted review
Rated 5 out of 5 stars

The new luxaflex blind we install has…

The new luxaflex blind we install has changed the way we entertain in our outdoor patio
The team of guys and girls at the Dubbo store we very helpful and I would recommend without hesitation to anyone
Rex Gower
Narromine

December 16, 2019
Unprompted review
Rated 5 out of 5 stars

Varishades Stylish and Practical

We installed Varishades on the big sliding door / window of our west facing bedroom. We love them, they are a stylish and practical addition to our home. Our retailer was prompt and responsive with the installation, couldn't be happier!

December 9, 2019
Unprompted review

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