Luxaflex Australia - Simply Smarter Blinds Reviews 17

TrustScore 4.5 out of 5

4.5

88 Bayview Road, 2324 Tea Gardens, NSW, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Felt the quality having had blinds previously . Plantation shutters also very good .Advise and installation very smooth process .

Rated 5 out of 5 stars

Quality of Vertical Blinds plus Agent Installation on our new Building. Very pleased with the overall results.

Rated 5 out of 5 stars

We are delighted with our shutters & veri-shades. They not only look great but are really good at controlling the light and keeping the warmth in during winter (we close them when we turn the airco... See more

Rated 5 out of 5 stars

When we decided to have Plantation Shutters installed, we were advised to give Simply Smarter Blinds, Tea Gardens a try. We are so glad we did. Nothing was too hard, the service was excellent and t... See more


Company details

  1. Window Treatment Store
  2. Awning Supplier
  3. Blinds Shop
  4. Curtain Store
  5. Curtain Supplier and Maker

Information provided by various external sources

Luxaflex window coverings are synonymous with quality craftsmanship, innovation and value. Our suite of window fashions includes Blinds, Shutters and Venetians, Sunscreens and Awnings – all with a focus on beauty and durability. Our blinds collections includes Duette Shades, famous for their energy efficiency, beautiful Pirouette Shadings, Modern Roman Shades, and traditional favourites such as Panel Glide Blinds and Roller Blinds. Nobody knows Shutters and Venetians like Luxaflex - whether it's Aluminium Venetian Blinds, Timber Shutters or our durable, easy-clean PolySatin Shutters, we have an option to suit your windows. And our exterior collection of Awnings and Exterior Shutters is unrivalled - we offer Folding Arm Awnings, Canopy Awnings, Shutters and many more fantastic outdoor products.


Contact info

  • 88 Bayview Road, 2324, Tea Gardens, NSW, Australia

  • 0408 680 835

4.5

Excellent

TrustScore 4.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 71% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We are delighted with our shutters &…

We are delighted with our shutters & veri-shades. They not only look great but are really good at controlling the light and keeping the warmth in during winter (we close them when we turn the aircon on and once the room heats up we turn the aircon off and it maintains the temperature much better than if we left the shutters & veri-shades open). We also like how easy they are to clean and that we can easily remove them to clean.

David was great during the whole process and they were ready in only 3 weeks and installed prior to us moving in.

September 15, 2022
Rated 5 out of 5 stars

Simply Smarter Blinds

When we decided to have Plantation Shutters installed, we were advised to give Simply Smarter Blinds, Tea Gardens a try. We are so glad we did. Nothing was too hard, the service was excellent and the end result has transformed our whole house.
We could not wish for better.
Would have no problem recommending Simply Smarter Blinds - Luxaflex Australia

April 29, 2022
Rated 5 out of 5 stars

The initial delivery of our blind had…

The initial delivery of our blind had suffered some damage in transit. David Bright our supplier determined that the blind should be returned to the factory and a replacement be supplied. The delay in replacement was minimal and installation was to our complete satisfaction both in respect of the goods and the workmanship of the installer. Thank you for the opportunity to comment.x

April 13, 2022
Rated 5 out of 5 stars

Wonderful Service,Beautiful Blinds

David from Simply Smarter Blinds Tea Gardens was amazing. I had my quote done and then blinds installed well before any other Blinds Manufacturer in this area could even get out to give me a quote. The blinds are an excellent quality,look amazing and are obviously built to endure.

January 5, 2022
Rated 5 out of 5 stars

Creative solution and professional instal

David found a solution to our difficult shade requirement and the installed blinds function well and look good. He also offered some cost saving options without reducing quality and durability. Recommended for personal and professional service.

January 3, 2022
Rated 5 out of 5 stars

Simply Smarter Blinds

David was lovely to work with, very patient and flexible. The installation went smoothly and the new blinds have brightened my home significantly. I am so pleased that we made the change and that we chose luxaflex - the quality is standout.

April 20, 2021
Rated 5 out of 5 stars

happy customer

Dealing with David was very easy. He was not pushy but was able to answer all our questions honestly and promptly. Our products were available so very quickly which was great. The installation process was fast and we are delighted with the look and functionality of our Windows dressings. Thank you.

December 28, 2020
Rated 1 out of 5 stars

I was told my block out blind had a…

I was told my block out blind had a frame all around for 100% block out. It was installed without a bottom frame. This leaves a concentrated beam of light through.... I had to request the bottom frame and was asked for the final instalment and am still waiting for the bottom frame, months later.

December 7, 2020
Luxaflex Australia - Simply Smarter Blinds logo

Reply from Luxaflex Australia - Simply Smarter Blinds

Hi Monika, We are sorry to hear that you have not had a pleasant experience with your Luxaflex purchase. We will investigate with Simply Smarter Blinds and share your concerns. If you have any further queries, please contact our customer service team on info@luxaflex.com.au. Regards, Carly

Rated 3 out of 5 stars

Not the quality of our old Luxaflex …

Not the quality of our old Luxaflex blinds.Do not hang properly.

July 30, 2020
Unprompted review
Luxaflex Australia - Simply Smarter Blinds logo

Reply from Luxaflex Australia - Simply Smarter Blinds

Hi Terence, We are sorry to hear that you have not had a pleasant experience with your Luxaflex purchase. We will investigate with Simply Smarter Blinds and share your concerns. If you have any further queries, please contact our customer service team on info@luxaflex.com.au. Regards, Carly

Rated 5 out of 5 stars

A pleasure from start to finish!

From the day that David came to my home to give me a quote for my external luxaflex blind until the day of installation, this has been such a smooth process. David made sure I was advised of the appropriate blind I would need, discussed the colour scheme, kept me informed of progress and installed on the day and time we agreed upon. It was a seamless transaction and I feel sure that if there are any problems in the future, David will be available to assist. It has been a pleasure to deal with Simply Smarter Blinds.

January 3, 2020
Unprompted review
Rated 5 out of 5 stars

Luxaflex has changed our lifestyle!

A very stylish, discreet and useful addition to our outdoor entertaining area - with the help and advice from our local Luxaflex representative, we've turned a previously unusable direct sunshine western deck into a usable area that is now cooler and insect free, bring on summer! Thank you Luxaflex.

November 22, 2019
Unprompted review
Rated 5 out of 5 stars

Live on, Luxaflex

From measure and quote to installation was easy. The products are excellent and are performing the way I wanted. I have bought Luxaflex products in the past and have no hesitation in recommending them. With Luxaflex, you get value for money and products that wear well over time.

May 7, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look