Luxaflex Australia - Tomorrow's Home Reviews 

38
TrustScore 4.5 out of 5

4.7

9/47 Ashmore Road, 4217 Bundall, QLD, AU


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See what reviewers are saying

Rated 5 out of 5 stars

The end result of our blind was way better than we ever imagined The blind looks fantastic and provides the shade we desperately needed The two young men who installed our blind were so good at the... See more

Rated 5 out of 5 stars

Despite a small glitch with part of our order arriving water damaged there were no drama's with this being replaced. Replacements duly arrived within 3 weeks & installation was completed. Very happy w... See more

Rated 5 out of 5 stars

Have dealt with the staff at Luxaflex, from reception- admin to the install staff and they have always provided me with an excellent, stylish and modern product and I am beyond pleased with the res... See more

Rated 3 out of 5 stars

I recently purchase an awning and two blinds for our house at a Currumbin. I would love to see them Working!!! When the quote was given I specially asked “Did I need an electrician before they wer... See more


Company details

  1. Window Treatment Store
  2. Awning Supplier
  3. Blinds Shop
  4. Curtain Store
  5. Curtain Supplier and Maker

Information provided by various external sources

Luxaflex window coverings are synonymous with quality craftsmanship, innovation and value. Our suite of window fashions includes Blinds, Shutters and Venetians, Sunscreens and Awnings – all with a focus on beauty and durability. Our blinds collections includes Duette Shades, famous for their energy efficiency, beautiful Pirouette Shadings, Modern Roman Shades, and traditional favourites such as Panel Glide Blinds and Roller Blinds. Nobody knows Shutters and Venetians like Luxaflex - whether it's Aluminium Venetian Blinds, Timber Shutters or our durable, easy-clean PolySatin Shutters, we have an option to suit your windows. And our exterior collection of Awnings and Exterior Shutters is unrivalled - we offer Folding Arm Awnings, Canopy Awnings, Shutters and many more fantastic outdoor products.


Contact info

  • 9/47 Ashmore Road, 4217, Bundall, QLD, Australia

  • 07 5592 6777

4.7

Excellent

TrustScore 4.5 out of 5

38 reviews

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4.7

All reviews

(38)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

REALLY HAPPY.

I was very happy with the advice and service I received from Jocelyn, Craig and Kianna. The Luxaflex product is excellent and the choice I was able to make is exactly what I wanted. Also a very good installation by Paul. Thank you all.
David S.

December 9, 2020
Rated 5 out of 5 stars

From the initial visit to the showroom…

From the initial visit to the showroom to the final installation, Jocelyn Craig and the crew were 100% professional, knowledgeable and friendly. One of the materials I selected was not up to Luxaflex standard and this was changed without question before installation. I am happy to recommend their products and services without reservation.

October 7, 2020
Unprompted review
Rated 5 out of 5 stars

Tomorrows Home Environment testimonial

Luxaflex/THE have installed all the blinds, awnings, external blinds and Plantation Shutters in our apartment. Their installation service has been impeccable and the products of exceptional quality. I would recommend THE without reservation

September 14, 2020
Unprompted review
Rated 4 out of 5 stars

New window furnishings after 30 years

The initial consultation was very professional and friendly. Various options were provided for our choice of Shutters and Verticals,
We decided on Plantation Shutters for windows and Vertical blinds for the sliding doors. We have found, surprisingly, that the shutters keep out more light than we expected which should be good on a summers day.
The supply and installation was ahead of the expected time and again the installer was efficient, helpful and friendly.
All in all our experience engaging Luxaflex went very smooth and the price was Not the lowest but competitive, We ended choosing quality over price.

August 4, 2020
Unprompted review
Rated 5 out of 5 stars

Great Experience from a Local Gold Coast Company

The supply and installation of our 3 awnings at Mermaid Beach was seamless. The professionalism of Craig and his staff makes dealing with "Tomorrows Home Environment" a very pleasant experience where nothing is a problem, even with difficult installs like this one 4 storeys up on the beach.
Our company will definitely be getting the team from Tomorrow Home Environment back for all our future projects as you cant fault the service and follow up customer care from a great local company on the Gold Coast.
Keep up the good work guys.

July 27, 2020
Unprompted review
Rated 5 out of 5 stars

We have just had Luxaflex replace all the venetian blinds in our house.

We have just had Luxaflex replace all the venetian blinds we have in the upstairs and downstairs of our house. The process was so easy and at all times you felt you were being cared for extremely well. The choice and quality of the materials were excellent, as was the workmanship. We believe we got really good service and value for money. We would have no hesitation in recommending them to anyone.

Tony Hemmings

July 16, 2020
Unprompted review
Rated 5 out of 5 stars

T.H.E Luxaflex Gold Coast

Visit to give quotation was on time as agreed.
Competitive price given in the first instance.
Friendly service with appropriate recommendations when we were not sure what to do with a particular window.
Gave us as much time as we needed to make a decision eg. colour, style
Installation was precise, neat with a good cleanup to remove old blinds etc.
Overall very happy with the experience.

July 13, 2020
Unprompted review
Luxaflex Australia - Tomorrow's Home logo

Reply from Luxaflex Australia - Tomorrow's Home

Hi John, Thank you so much for your 5 Star Review, we really appreciate you taking the time to do so. We are thrilled to hear you were so pleased with your entire experience. All the best, the Tomorrows Home Environment team.

Rated 5 out of 5 stars

Great service

Great service, very friendly and informative, and ordering & installation a breeze! Wouldn't use any one else, honestly!

June 23, 2020
Unprompted review
Rated 5 out of 5 stars

Apart from a bit of a mix up with…

Apart from a bit of a mix up with measurement of one of our 3 blinds to be installed, everything went very well. We love our automated blind in our bedroom. We wake up and press the remote and enjoy our beautiful view without having to get out of bed.From the shop to the boys who measured and installed, everyone was very polite and helpful. Thanks Luxaflex. Lynne

April 27, 2020
Unprompted review
Rated 5 out of 5 stars

Tomorrows Home Environment highly recommended ...

We feel we can recommend Tomorrow Home Environment based on the efficient, courteous service we have received, combined with great product knowledge that helped us decide on the best window treatment options for our home. Five stars and thank you to Craig and Jocelyn!

January 29, 2020
Unprompted review
Rated 1 out of 5 stars

Complete disaster from quote to installation

I don't know where to start, not one part of the process went well.

Even though significantly more expensive than other comparable options, we went with this business because we were told to expect a 2-3 week wait at most, which was shorter than others.

After 3 weeks, I contacted the business and was told that the blinds had arrived the week before, and that an installer should contact us. It took a follow up phone call every day for a further week, before an appointment was even scheduled.

Installer arrived, 2 of 4 blinds had been measured incorrectly, so then had to wait another week for these to be re-made and then installed. Another roller blind had no cord safety/guide installed, another set were not installed straight, and another set of roman blinds didn't cover the window - which is apparently normal to have to wait months for them to gradually lengthen and cover the window (not sure why this was only the case with one set of our romans, rather than both. I'm presuming another measurement error).

Throughout the process, there was more attitude than concern or apology, and no communication at all (every contact was initiated by myself). Even if my life depended on it, I couldn't think of a single positive comment to make. When this is all you do every day, you'd think you could at least get the measurements or installation right?

After spending $10k for blinds for 4 bedrooms, I would definitely say go elsewhere, even Bunnings or online, as aside from the difficulties during the process, the quality of the finished product doesn't exceed other options significantly more cost effective.

January 19, 2020
Unprompted review
Luxaflex Australia - Tomorrow's Home logo

Reply from Luxaflex Australia - Tomorrow's Home

Hi Chris,
We are sorry to hear that you have not had a pleasant experience with your Luxaflex purchase. We will investigate with Tomorrows Home Environment and come back to you with an update. If you have any further queries, please contact our customer service team on info@luxaflex.com.au.
Regards,
Carly

Rated 5 out of 5 stars

great quality, look and service!

After living in our brand new house for a number of months without blinds we have experienced how much heat can come through the windows. Since having Luxaflex blinds installed, you can definitely feel the difference in temperature and how much heat they keep out.
Overall a great experience from start to finish.

January 1, 2020
Unprompted review
Rated 5 out of 5 stars

Internal Blinds and External Awnings

Firstly the Luxaflex internal blinds and external awnings that we purchased are all of the highest quality, extremely functional and aesthetically very pleasing. These three elements were all critical to us in the design and construction of our new, modern home.
Secondly the service we have received from Craig and Jocelyn and the installation team has been excellent at all times.
I would highly recommend Luxaflex and specially Craig and Jocelyn for anyone wanting high quality and great service.
Colin Sampson

October 14, 2019
Unprompted review
Luxaflex Australia - Tomorrow's Home logo

Reply from Luxaflex Australia - Tomorrow's Home

Hi Colin, Thanks so much for taking the time to leave us a review. We are so pleased to hear you are ecstatic about the quality of your Luxaflex products and the service we could provide you. It is always so lovely to hear from our customers and we appreciate your kind words. Craig and Jocelyn

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