Lux Cove Reviews 

603
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 538 reviews, reviewers had a great experience with this company. Customers frequently share that the product is simple to use and genuinely helps improve skin firmness, smoothness, and overall glowing appearance after a few weeks. Consumers also appreciate the fast shipping times, helpful customer service responses, and find the ordering process to be entirely transparent and easy to navigate. Some reviewers were not happy with unexpected delivery delays, tracking issues, or receiving faulty devices that stopped working shortly after arrival. A few other people also felt that the item did not deliver noticeable results for reducing deeper wrinkles or facial lines.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that it arrives quickly and feels great on the... See more

Quality

Users describe positive interactions with quality, noting that the device feels very neat and is made with... See more

User experience

Consumers find user experience to be very satisfying, reporting that the device is compact, simple to use,... See more

Delivery service

Customers report positive experiences with delivery_service, frequently highlighting prompt and fast shipping... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a significant split in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Order received pretty quickly. It's really easy to use and only takes a few minutes each day. I've only been using it about 3 weeks so I think I'm seeing a difference, but not totally sure - hence on... See more

Rated 4 out of 5 stars

Very neat product. I am around 6 weeks in now and use my Lux Cove at least 5 times a week and feel that there is slight improvement, particularly on the jowl area and upper lip which is very liney.... See more

Rated 5 out of 5 stars

Goods received as ordered, packaging slightly damaged but products were not. I was sceptical about whether this would really do what is advertised, but I have to say my skin is certainly benefiting. I... See more

Rated 5 out of 5 stars

The order came without delay and I am enjoying using it and can see marked results after a few weeks. It makes my whole face feel nice and relaxed so I am going to look at further products and informa... See more



Contact info

4.0

Great

TrustScore 4 out of 5

603 reviews

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No recent history of asking for reviews

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4.0

All reviews

(603)

490 reviews in the last 12 months

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Rated 4 out of 5 stars

Smoother appearance and improved blemishes

It’s early days of using it but my face feels smoother and my spots have improved. I’m not expecting lines to have diminished as only used it for three weeks. The tool is easy to use and it feels nice with the heat and vibration. Relaxing.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Only been using this for a couple of…

Only been using this for a couple of weeks. Not sure if it work to remove deep lines but I have had a few complients on how well I look. I will continue to use for 5 mins twice a day. I find the timer very useful. But, there could be more information about the coloured lights and their uses.

March 21, 2026
Unprompted review
Rated 1 out of 5 stars

Very Poor Product

Similar to other complaints, whilst my device charges ok, the vibration barely works, the 7-LED modes, well, that depends on what 'mood' the device is in,, some days it can be just 4, other days it can be 6 or 7. The lack of sensitivity for the vibration is the most frustrating part, and when it does eventually vibrate, it's usually just for a nanosecond, then that's it - no more! A waste of money, and as other reviewers have said, those providing their video reviews are simply influencers/content creators who were sent the device for free.
DO NOT RECOMMEND

March 20, 2026
Unprompted review
Rated 1 out of 5 stars

Don’t buy this product as it is impossible to get refund when fails

Had one enjoyable week using the appliance, then the vibration failed.
Have requested address to return the appliance but, same email states I have to send a video. I tried but file (5 seconds) too big to send in email. I am unable to reduce video file size so explained and requested a Wattsapp address. Same letter emailed sent to me 3 times now, ignoring my inability to send video.
Basically they are stalling for time, so I won’t be able to get a refund. Initially wanted a replacement, but just want money back now. Don’t buy lux cove!

March 4, 2026
Unprompted review
Rated 1 out of 5 stars

Faulty unit

Item took a long time to arrive. Only worked a couple of times before shutting down. Reached out to them for help but as yet, no response

March 7, 2026
Unprompted review
Rated 2 out of 5 stars

Disappointing

Disappointing. Didn’t really make any difference. Maybe I was doing something wrong which is not surprising as the instructions were very skimpy.

March 11, 2026
Unprompted review
Rated 4 out of 5 stars

Easy to use

Easy to use, so far so good!! I have only been using it for two weeks, so it’s too early to see results. Fingers crossed, they will be positive.

February 25, 2026
Unprompted review
Rated 1 out of 5 stars

Received my device just over a week…

Received my device just over a week ago. Takes a few goes to get it to glide over your face smoothly. My issue is it does NOT hold the charge. Today I got 5 mins after a full charge. Lux Cove do NOT take on board my issue and focus on it takes a few weeks to see a difference. Product is not as they advertise, mine doesn't last the 1hr it should between changes. DO NOT BUY ONE.

February 28, 2026
Unprompted review
Rated 4 out of 5 stars

I have cheekbones again!

Easy to order. I've been using my lux cove facial sculpture for a few weeks now. To be honest I was sceptical but my cheek bones to seem to be more prominent and my skin is definitely firmer.

March 8, 2026
Unprompted review
Rated 5 out of 5 stars

Arrived quickly.

Arrived quickly.
very easy to use, I find that after I apply the serum, to spritz my face to enable the massager to glide smoothly over my face

March 7, 2026
Unprompted review

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