Excellent sonic toothbrush that cleans superbly, looks great and has an amazingly long battery life; all at a very competitive price. However, there are too many functions, I just want to clean my te... See more
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Company details
Written by the company
Discover your ultimate self-care sanctuary with our premium personal care products.
Contact info
85 Great Portland Street, First Floor, W1W7LT, London, United Kingdom
- support@luxecare.co.uk
- luxecare.co.uk
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Replied to 40% of negative reviews
Typically takes over 1 month to reply
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Amazing product
Amazing product, easy to use and better than its Braun equivalent . The continuous pulses make it easy and convenient to use without having to hold down the button continuously.
It’s lightweight, compact, simple and easy to use.
Easy to order
Easy to order. Swift posting & Delivery. Quality superior robust item, well packaged.
Easy to charge USB port. Instructions clear.
Excellent aftercare service
Excellent aftercare service. My Luxe water flosser developed a fault. I contacted the company and they are happy to replace it free of charge.
I would certainly recommend this company.
Peter from Customer Service is the man
Peter from Customer Service is the man. My device broke within warranty but was out of stock. Luxe kindly offered to replace with another product, even one more expensive in good faith. He helped me pick something as a gift for my wife. Top man.
My water flosser wouldn’t work so I got…
My water flosser wouldn’t work so I got in touch with Luxecare and received a reply to my email almost immediately (and on a Sunday!). I emailed Peter back and told him what had happened and it was decided that they would send me a new flosser. How refreshing dealing with a company who care about their customers. Overall my experience with Luxecare has been so professional and positive. Thank you Peter.
I had an experience with this product
I had an experience with this product. Luxe care kept me informed from the start. My order arrived quicker than I thought it would. The product looks like it is well made. It works as I expected it to work.
Professional Results at Home
Professional results at home and for a fraction of the cost. I am very impressed with my sonic toothbrush.
I had quite a major issue with my Luxe…
I had quite a major issue with my Luxe water flosser but thankfully the company have responded very quickly and resolved the issue to my satisfaction.
My Luxe Sonic toothbrush has been the best
My Luxe Sonic toothbrush has been brilliant. It has really helped me with my gum weakness and made looking after my teeth a much more comfortable and pleasurable experience.
The choice of cleaning programmes and the ability to alter the strength of the brush action is perfect.
My Oral care has never been so easy.
Excellent product and customer care
Initially I received a faulty unit. It would only work for about 15 seconds and then the battery would should as empty.
I contacted customer care and they were very responsive and agreed to send me a replacement after I sent a video showing the unit draining from 100-0 in seconds.
I received the replacement unit which is excellent. It is a great product. Customer care were very helpful throughout, and very focused on customer satisfaction.
the team's support was outstanding they…
the team's support was outstanding they resolved my issue quickly and effectively
I was skeptical at first but they truly…
I was skeptical at first but they truly delivered on their promises I feel more empowered now
from start to finish the experience was…
from start to finish the experience was smooth and hassle-free I'll be back for more
Had a fault with my waterflosser and…
Had a fault with my waterflosser and customer care responded very quickly and have been extremely helpful. Would recommend the product and highly recommend customer care. Very loyal to customers
this place stands out for its…
this place stands out for its commitment to quality and customer care i will recommend to friends
i bought one product and it has…
i bought one product and it has completely transformed how i do things it's a game changer thank you for such an amazing item
i love the practicality of what they…
i love the practicality of what they offer it has truly enhanced my daily life i can't thank them enough for that
this place exceeded my expectations i…
this place exceeded my expectations i am so impressed with their service thank you
I am delighted with my water flosser
I am delighted with my water flosser and it is far more efficient than my previous one. My emails to the company were replied to promptly and politely and with all the information I needed. I would not hesitate recommending the company and their product to friends and family.
Speedy resolution
We had an issue with a product which has been resolved very speedily and to our complete satisfaction. Great products and service.
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