Luxeleafplants Reviews 

13
•
TrustScore 2 out of 5

2.2

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2.2

Poor

TrustScore 2 out of 5

13 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.2

All reviews

(13)

8 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. Fraudulent company. Ordered and only received 1 item from and order of 5 - no telephone number provided. Company email address on website is also fake ( email does not work (I get Delivery Notification Failure)). Company does not exist.

Shame on them. Disgraceful

September 21, 2026
Unprompted review
Rated 1 out of 5 stars

This is a SCAM

This is a SCAM, do NOT buy here. The company email and the phone are fake, perhaps they existed some time ago but they don’t now (they still take your money)

September 22, 2026
Unprompted review
Rated 1 out of 5 stars

I can only think that the company is in trouble

I can only think that the company is heading into administration. I ordered from them 2025 with no issues. I placed an order on 2 Mar 26 which has still not turned up. They advertised a 2-3 delivery and despite chasing multiple times still no plant or refund. The first time I chased I received a vague reply to which I responded back on but since then no communication on my further 4 chasers even when demanding a refund. I chased again today and now received a bounce back on their advertised email address.
Appalling service, company shouldn’t be allowed to carry on advertising if they can’t fulfil existing orders. Do not use them

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a plant 15 days ago

I ordered a plant 15 days ago, have had no reply to my messages and no update on my order.
There’s no number to call so customer service is non existent….
Highly recommend not to use

January 7, 2026
Unprompted review
Rated 1 out of 5 stars

Never again

I am currently having problems with this company, order was placed 3 weeks ago, no communication, no answering of emails and
No telephone to call,
Terrible customer service. Absolutely disgusting service . I’ll never order from this company again.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

So rare..bought a Pointsettia plant…

So rare..bought a Pointsettia plant which was better than expected, wrapped very skillfully, delivered on promised day. The perfect transaction.

November 4, 2024
Unprompted review
Luxeleafplants logo

Reply from Luxeleafplants

Dear Customer,

Thank you so much for such a wonderful review! We are so pleased to know that you are satisfied with our quality and packaging skills.

We hope to see you back at Luxe Leaf Plants for more greenery!

Warm Regards,
The Luxe Leaf Team

Rated 5 out of 5 stars

BEST PLANTS OF ENGLAND

i was looking for plants and i found the best plants of England, I will order again

November 1, 2024
Unprompted review
Luxeleafplants logo

Reply from Luxeleafplants

Dear Mihai,

Thank you so much for trusting Luxe Leaf Plants and we are so pleased to hear such a lovely review!

Warm regards,
The Luxe Leaf Team

Rated 5 out of 5 stars

Top store! 🌱

I ordered a few plants and other bits such as planters, accessories and more from Luxe Leaf plants and OMG! Loved the packaging and the quality of plants are amazing! Will definitely come back again x

November 6, 2024
Unprompted review

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