Luxetti 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Chronolla/Justmella/novolla ALL SAME PEOPLE UNDER DIFFERENT NAMES ! SCAMMERS TOOK MY MONEY AND NEVER DELIEVERED WHAT I PAID FOR

Rated 1 out of 5 stars

SCAM. Allegedly UK based brand selling mirrors. The email communication comes from Novolla - another brand noted as scam here. They stopped answering before giving me an order number and after I a... See more

Rated 1 out of 5 stars

Bought a Sofa bed beginning of December 2023, not received it. My first email i got a reply which was from a completely different Company/Address info/at/novolla/uk Since then I haven’t heard anythi... See more

Rated 1 out of 5 stars

SCAM!! They now go by the name of Chronolla!! Ordered a treadmill on the 24th and haven’t heard anything, when emailing to ask what is going on? And to request my order be cancelled as they are a scam... See more

Company details


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Does seem to be a SCAM

Does seem to be a scam. Ordered a discount mirror for £36. Waited 3 weeks. Emailed and got a response from Joe stating they're processing it still. It been another 4 weeks. No reply to last email.

Advertised on Facebook with videos etc. SCAM

November 29, 2023
Unprompted review
Rated 1 out of 5 stars

SCAM!

SCAM!! They now go by the name of Chronolla!! Ordered a treadmill on the 24th and haven’t heard anything, when emailing to ask what is going on? And to request my order be cancelled as they are a scam. I just got a message from ‘Gill’ stating they aren’t a scam. Refused to cancel my order and can’t tell me when it will be delivered. Said I gave them my order number to chase but never gave them the order number!! Total scammers!!!

January 24, 2024
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company
Purchased 2 mirrors on 10th Dec - they have not arrived. No response to emails. Having to claim back through bank.

December 10, 2023
Unprompted review
Rated 1 out of 5 stars

SCAMMERS AVOID!!!!!

Bought a Sofa bed beginning of December 2023, not received it. My first email i got a reply which was from a completely different Company/Address info/at/novolla/uk Since then I haven’t heard anything.
Hopefully the bank can reverse the charge and get my money back.
BIG BIG SCAMMER!!!!!! Do not TRUST

December 4, 2023
Unprompted review
Rated 1 out of 5 stars

Same!

Same!! Take money.. Not received.. Email them they not aswered.. I wanna my money back

January 8, 2024
Unprompted review
Rated 1 out of 5 stars

Also scammed

Also scammed, have reported to bank to reverse the payment (hopefully!)

Annoyed at myself, if it seems to good to be true, it probably is!

December 23, 2023
Unprompted review
Rated 1 out of 5 stars

Scam!!

Scam!!! I ordered 2 large mirrors and have not received my items. No replies to the email I sent. My Facebook and email got hacked. Will be reporting to the bank and Facebook

December 7, 2023
Unprompted review
Rated 1 out of 5 stars

Like most in good faith ordered from…

Like most in good faith ordered from this company
Luckily enough I paid on credit card and hope for a full refund
Company is a scam does not answer emails etc
I would advice everyone to report to trading standards and Facebook from where I followed the link

December 21, 2023
Unprompted review
Rated 1 out of 5 stars

SCAM

Brought a mirror on 8th. Paid for priority shipping. Chased when order would be shipped. Got told it would be shipped when ready. Chased again and heard nothing. Currently 20th dec and have requested a full refund

December 8, 2023
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, bought a mirror I’ve not received and not heard back from them either DO NOT USE! I think Facebook should be held accountable for what they advertise !!

December 19, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look