Luxe Volition is a great shop with an impressive product range and excellent customer service. My order arrived quickly, well-packaged, and even included a lovely surprise. The quality of the items is... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent customer service. I made a purchase after seeing an ad on social media, My purchase arrived in good time, nicely packaged and they included a personal note wishing me a happily early birthda... See more
Super cute local shop, would highly recommend if you like designer inspired brand or other cool designs! She is a genious! Go check out Lux Volition Only bad part is that customs comed along wh... See more
Company replied
Really good shop. The products looked liked the picture and they were good quality. But I live in Demmark therefore the shipping was a lot. Mainly because of Brexit. The shipping ended up costing mo... See more
Company replied
Company details
Information provided by various external sources
Hand-picked luxe pieces at affordable prices.
Contact info
United Kingdom
- luxevolition.com
Reply from Luxe Volition
Hi Jan,
Thank you so much for leaving us a 5-star review.
We're so grateful for amazing customers like you who shop with us all the way over in Denmark!
We hope we can welcome you back to shop again with us soon!
Kind Regards,
Luxe Volition Team x
Absolutely loving the products...
Absolutely loving the products I ordered.
Thinking of ordering more pretty soon!
April 24, 2021
Reply from Luxe Volition
Hi Katie,
Thank you very much for leaving us a 5-star review!
We're so happy to hear that you love your new bags and we are so grateful for your support, as a small business!
Don't forget your complimentary 15% off discount code included on the flyer that we included with your order! If you've lost it, please don't hesitate to contact us and we can get the code sent over again.
We look forward to welcoming you to shop with us again!
Kind Regards,
Luxe Volition Team x
Amazing Scarf!
The quality of the scarf is brilliant, would make a nice present for someone or even a gift to yourself. Highly recommend this item and the company itself, delivery was very fast and even got some small chocolates with my order! What a bonus!
April 10, 2021
Reply from Luxe Volition
Hi Kirsty,
Thank you very much for taking the time to leave us such a lovely 5-star review!
We're so happy to hear that you love your new Josie Scarf! Thank you so much for your recommendation, it means a lot to us as a small business. We hope you enjoyed the chocolates!
We look forward to welcoming you to shop with us again at Luxe Volition!
Kind Regards,
Luxe Volition Team x
Such lovely products at really good…
Such lovely products at really good prices! Everything was packaged so nicely and the complimentary chocolates made my day!
April 10, 2021
Reply from Luxe Volition
Hi Kerry,
Thank you so much for leaving us a 5-star review!
We're absolutely ecstatic to hear that you like our products and packaging, as well as the complimentary chocolates. We always believe in delivering a good unboxing experience for our customers too, so we're elated to hear that it made your day!
We hope we can welcome you to shop with us again at Luxe Volition!
Kind Regards,
Luxe Volition Team x
Amazing purses and customer service
Absolutely amazing products and customer service. I've never bought anything overseas or from luxe volition before but I'm so impressed with everything! Jenny has helped me with all of my questions and when I got the purses they were perfect! I'm already using it and I got it last night. Will definitely be purchasing again. Can't say enough how amazing they are!
March 30, 2021
Reply from Luxe Volition
Hi Ana,
Thank you so much for your 5-star review!
We're so pleased that we could help you with all of your questions and make your first shop overseas as easy as possible.
We're absolutely ecstatic to hear that you love your new purchases and don't forget to tag us on Instagram (@luxevolition) with any outfit/product pictures!
Thank you for supporting a small business all the way over in the United States! We could only dream about having international customers a year ago, so we're over the moon that we have such wonderful customers like yourself on the other side of the world!
We look forward to welcoming you to shop again with us.
Kind Regards,
Luxe Volition Team x
Prompt service
Prompt service, nicely wrapped and the chocolates were a surprise. This was a gift for my daughters 17th birthday, and we were both very pleased.
March 24, 2021
Reply from Luxe Volition
Hi Helen,
Thank you very much for choosing to shop with us for your daughter's birthday present and we hope she had an amazing 17th birthday!
We'd love to know how we can improve our rating from a 4-star to 5-star, so please don't hesitate to get in touch with us at sales@luxevolition.com. We always endeavour to deliver the best service possible to our customers, as a small business.
We hope to welcome you to shop again with us at Luxe Volition!
Kind Regards,
Luxe Volition Team x
Reply from Luxe Volition
Hi Tasha,
Thank you very much for your lovely 5-star review!
We're delighted to hear that you love your new bag and you liked the quality and pricing.
We look forward to welcoming you to shop with us again at Luxe Volition!
Kind Regards,
Luxe Volition Team x
My new go to brand!
A very professional brand! Brilliant service, amazing response, quick delivery and high quality products. My first time ordering with Luxe Volition and I definitely would not hesitate to order again.
March 21, 2021
Unprompted review
Reply from Luxe Volition
Hi Ash,
Thank you very much for taking the time to leave us such a positive review!
We're ecstatic to hear that we could deliver you great service and you enjoyed our products.
We look forward to welcoming you back to shop at Luxe Volition again in the future!
Kind Regards,
Luxe Volition Team x
Good product
It was my first time buying from this store. The quality of the product was really good.
March 16, 2021
Reply from Luxe Volition
Hi Amanda,
Thank you very much for choosing to shop with us and supporting a small business during these tough times! We are so grateful for every order and we are absolutely ecstatic to hear that you liked the quality of your bag.
We hope to welcome you to shop again with us in the future!
Kind Regards,
Luxe Volition Team x
Reply from Luxe Volition
Hi Niki,
Thank you very much for taking the time to leave us a 5-star review!
We're so happy to hear that you liked the quality of your scarf and you received your order quickly.
We look forward to welcoming you to shop again with us!
Kind Regards,
Luxe Volition Team x
A Really great shop, but expensive shipping outside of the UK
Really good shop. The products looked liked the picture and they were good quality. But I live in Demmark therefore the shipping was a lot. Mainly because of Brexit. The shipping ended up costing more than the items.
A great shop, but a little difficult for people outside of the UK
February 19, 2021
Reply from Luxe Volition
Hi Signe,
Thank you for your review and we’re glad to hear that you liked our products.
Unfortunately, this is the main reason why we refrained from offering international shipping for such a long time, as issues, such as Brexit are out of our control and we were worried about negative responses from our customers as a result. Our aim was to grow in the UK for the next few years before expanding internationally, but we didn’t get this opportunity, as we were bombarded on a daily basis with requests for international shipping and we didn’t want to disappoint anyone.
We knew that customs and taxes would be an issue and we have tried to make this as transparent as possible at the checkout and on our international shipping policy on our website. We also dedicated a section to European customers, who may not be aware of the changes with Brexit in the UK. We stated in the policy that for European customers who aren’t sure about what taxes and customs may be incurred to contact their local tax office to find out further information before placing an order.
We spent a very long time trying to find the most affordable courier rates, but with Brexit the prices have inflated considerably with all international couriers. We also send all parcels via a tracked and insured method, so that we can ensure that all of our customers get their parcels as expected and with a peace of mind due to end-to-end tracking. We could send our orders via untracked methods, which could be deemed cheaper. But, as this method is uninsured, we wouldn’t be able to compensate any lost parcels as a small business without the additional parcel insurance.
We can only apologise that you felt like you had to leave a 4-star and we hope we can make up the 5 in the future.
We hope we’ve explained our reasonings for the concerns you’ve expressed in depth and again we are very sorry about any of the additional costs incurred on your order.
Kind Regards,
Luxe Volition Team x
Super cute local shop
Super cute local shop, would highly recommend if you like designer inspired brand or other cool designs! She is a genious!
Go check out Lux Volition
Only bad part is that customs comed along when shipping to denmark, but that’s not her fault ❤️
February 12, 2021
Reply from Luxe Volition
Hi Nanna,
Thank you for taking the time to leave us a 5-star review!
We’re so grateful for your order as a small business.
Unfortunately, due to Brexit, there may be customs and taxes applied to all orders outside of the UK and as you stated, it’s beyond our control. We are so sorry about the inconvenience, but thank you for your understanding!
We hope we can welcome you back to shop with us again in the future!
Kind Regards,
Luxe Volition Team x
Lovely quality bag!
February 7, 2021
Reply from Luxe Volition
Hi Amelia,
Thank you so much for taking the time to leave us a 5-star review!
We're absolutely elated to hear that you like your new bag. We hope we can welcome you back to shop with us again soon!
Kind Regards,
Luxe Volition Team x
Small duffle brown bag
Great quality product and didn’t take long to come I would definitely buy from here again
January 29, 2021
Reply from Luxe Volition
Hi Lilly,
Thank you very much for your 5-star review!
We're so happy to hear that you loved your Lucia Bag and we'd be delighted to welcome you to shop with us again!
Kind Regards,
Luxe Volition Team x
Reply from Luxe Volition
Hi Ellie,
Thank you very much for your 5-star review.
We're so pleased you like the quality of your bags and we look forward to welcoming you to shop again with us in the future!
Kind Regards,
Luxe Volition Team x
Absolutely fantastic!!
Absolutely fantastic service! The quality of the bag I purchased was amazing and I’m assuming all of their bags would be the same quality! Probably the best dupes for designer I’ve seen! I’ve had so many people ask me about the bag and I have happily forwarded the site to them. I also purchased a pair of earrings, again they look like they will last a long time and looked really nice on, can’t wait to wear them out!
They are so quick to reply and help. I can’t wait for them to grow and get bigger and introduce more things because I’m definitely going to shop from them over and over again!
January 24, 2021
Reply from Luxe Volition
Hi Fariah,
Thank you very much for the 5-star review!
We're delighted to hear that you loved your purchases and the quality of the items. We always do our best to source only the best for our customers.
We're glad we could also be of service and respond to your questions as quick as possible!
We look forward to growing as a company with you and look forward to welcoming you back to shop at Luxe Volition!
Kind Regards,
Luxe Volition Team x
Great customer service
Great customer service! I messaged about an item which was out of stock and they kept me updated and messaged me as soon as they were back in stock (before posting the restock on Instagram). My item was dispatched less than 2 hours later and arrived very quickly. It was nicely packaged and even had some complimentary little chocolates! Very happy with my new necklace and would recommend this brand.
January 21, 2021
Unprompted review
Reply from Luxe Volition
Hi Chelsey,
Thank you so much for taking the time to leave us a 5-star review!
We're absolutely thrilled to hear that you had a good experience with us and that you love your new necklace.
We look forward to welcoming you to shop with us again!
Kind Regards,
Luxe Volition Team x
I was so pleased with my purchase the…
I was so pleased with my purchase the items themselves are such good quality, feels like A designer item, I also think the packaging was so thoughtful and beautiful and the service was impeccable! I wasn’t expecting to receive the items next day! And all of that for such good value!!! I would definitely recommend!!!!
January 19, 2021
Reply from Luxe Volition
Hi Danni,
Thank you very much for your very lovely review and for supporting a small business.
We're extremely happy to hear that you loved the quality of your items and that you loved our packaging and service!
We hope we can welcome you to shop again with us soon!
Kind Regards,
Luxe Volition Team x
Highly recommend
Absolutely love the bag and purse I purchased. Items exactly like the picture and reasonably priced. Highly recommend and will purchase more.
January 18, 2021
Reply from Luxe Volition
Hi Louise,
Thank you very much for shopping with us!
We're ecstatic to hear that you loved your bag and purse.
We look forward to welcoming you to shop again with us and don't forget your complimentary 15% off discount code on the flyer included with your order!
Kind Regards,
Luxe Volition Team x
Love your service
Love your service! And the items wear beautifully thankyou so much 😍😍😍😍
January 17, 2021
Reply from Luxe Volition
Hi Tayyaba,
Thank you so much for your 5-star review!
We're absolutely delighted that you loved our service and items.
We look forward to welcoming you back to shop again and thank you very much for shopping with a small business!
Kind Regards,
Luxe Volition Team x
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.