Luxhosting.lu Reviews 

I got quick help from them after having problems with my domain. They raised my bandwidth limit for this mobth which was reached because of those problems.
Therefore thumb up.

Thanks a lot for the Team, who helped me within less than 15 minutes to get our Site which was not accessible due to a recommended deletion of a file by a third-party Plugin, accessible again.

We are very happy about the prompt resolution of our Ticket.

Since the acquisition by Stablepoint/WHG, the service quality has noticeably declined.

What used to be a reliable hosting provider now feels increasingly unstable and poorly managed. Support responses are less competent.

It gives the impression that cost-cutting and consolidation have taken priority over service quality. Things simply don’t work as smoothly as they used to.

At this point, I would strongly recommend evaluating alternatives. If things continue in this direction, it’s hard to see how the platform will maintain trust.

Everything was great and everything was done in 1 Day.
And thanks to Wilis who migrated my Server to MariaDB 10.6

Great experience and quick response time regarding support.

The Support was great, It was my first time setting up a domain and the people, especially Carlos A. replied not just fast but also with helpful comments and even advice.

Carlos provided us with excellent support within a very short time.

This company is truly exceeds my expectations. Customer services, let me mention Carlos A, is professional, patient, efficient and very polite. I have registered and hosted my second domain at Luxhosting and I remain their very satisfied customer. Thank you Carlos!

LuxHosting used to be a solid local provider, but since the acquisition by WHG, everything has gone downhill.
Support quality has dropped massively, response times are frustrating, and the overall service feels careless and chaotic.

If you’re still with them: run while you can.
Not recommended anymore — a real shame.

Very clear communication and prompt reply

The support team and especially Carlos took very good care of me. Even if the support case was my fault, they were patient and helped me sort out my issues. 10/10

My problem got solved very quickly. Very responsive.

Qualitative, competitive offers with a good range of services. Support guys are quick and sharp in their replies.

Great products and customer service. Very quick and professional

I have been a customer for more than 15 years, first with Zonat, then with Luxhosting. Until last year, there were no communication issues. This year, it's impossible to get any contact from the support team who do not respond to any messages. I own trademarks registered at the European level, and this disastrous attitude is causing me significant harm as it prevents me from accessing my data. A pure and simple scam!

Well I have yet to wait more than 15 seconds to get tech support and ALL the techs have been awesome. Polite and very helpful.

I'm a new customer of them and was having a little trouble getting started. It only took one call to get me headed in the right direction. Thanks a lot for your unparalleled services.