Great customer service, on time response. I received my purchase in time just as expected. It Great 👍 product as advertised. Trusted sight, I will definitely come and will recommend
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The phone was delivered promptly and was exactly as described, so more than pleased. However it was let down by poor packaging and arrived in a Royal Mail damage bag. Would have no hesitation in usin... See more
Company replied
Mikolaj is a great guy! I am usually circumspect when it comes to buying used stuff off the internet especially phones. However, Milolaj delivered and was very honest about the condition of the IPhone... See more
Company replied
A smooth easy transaction. Phone was as described, in great condition at a good, fair price. Great communication throughout. No issues whatsoever. Would happily purchase from Luxibo again. A plea... See more
Company replied
Company details
Written by the company
Luxibo Ltd is an online retailer buying and selling second-hand iPhones to consumers in the United Kingdom.
Contact info
Hillside Terrace, AB12 4QG, Aberdeen, United Kingdom
- 01224 600100
- support@luxibo.co.uk
- luxibo.co.uk
A smooth easy transaction
A smooth easy transaction. Phone was as described, in great condition at a good, fair price. Great communication throughout. No issues whatsoever. Would happily purchase from Luxibo again.
A pleasure to do business with!
May 31, 2023
Unprompted review
Reply from Luxibo
Hello Dean,
We are very happy to hear that you were satisfied with your phone and our communcation. We hope to see you again soon!
Thanks you for reviewing, Mikolaj from Luxibo
Great overall experience
Great overall experience. Phone was exactly as described, and I felt comfortable dealing with him. Great guy! Definitely coming back for another and would recommend him 100%
May 22, 2023
Unprompted review
Reply from Luxibo
Hello Pizzl,
We are very happy to hear that you were satisfied with your experience with us. We hope that you enjoy your iPhone. We hope to see you again soon!
Thanks you for reviewing, Mikolaj from Luxibo
Fast and excellent communication
Fast and excellent communication. Got my phone the same day. Definitely recommend.
May 11, 2023
Unprompted review
Reply from Luxibo
Hello Ibadul,
We are very happy to hear that you were satisfied with the speed as well as the communcation of our service. We hope to see you again soon!
Thanks you for reviewing, Mikolaj from Luxibo
Exactly as Described
The phone was delivered promptly and was exactly as described, so more than pleased. However it was let down by poor packaging and arrived in a Royal Mail damage bag. Would have no hesitation in using this supplier again if this issue was rectified.
April 30, 2023
Reply from Luxibo
Hello Max,
We are very happy to hear that you were satisfied with your phones condition. Thank you for your feedback on our packaging, this is something we will work on immediately. We hope to see you again soon!
Thanks you for reviewing, Mikolaj from Luxibo
I have bought three phones from this…
I have bought three phones from this company. The dealings and transactions have always been smooth. I also think the valuation for the phones are reasonable and I would buy from him again.
May 3, 2023
Unprompted review
Reply from Luxibo
Hello Jason,
We are very happy to hear that you were satisfied with the value of the phones and our service. We hope to see you again soon!
Thanks you for reviewing, Mikolaj from Luxibo
Great communication with luxibo
Great communication with luxibo. Great price too! Very transparent about the phone and also kindly showed me how to use it considering I’d never used one without a home button before! Wouldn’t hesitate to use again or recommend
April 20, 2023
Unprompted review
Reply from Luxibo
Hello Laurie,
We are very happy to hear that you were satisfied with the phone and our service. We hope to see you again soon!
Thanks you for reviewing, Mikolaj from Luxibo
service was excellent and the phone…
service was excellent and the phone came in the condition described in the advert and is in very good condition. i am very happy with my purchase and luxibo is definitely a trustworthy second hand phone seller.
April 4, 2023
Reply from Luxibo
Hello Rakin,
We are so glad to hear that you were satisfied with the phone and our service. We hope to see you again soon!
Thanks you for reviewing, Mikolaj from Luxibo
Great quality fairly priced
I’m from Brazil and I stayed in Aberdeen for a week. I was afraid of buying a phone from a person I didn’t know since im not going to be able to contact the warranty from another country, but I’ve had a great experience. The phone looked exactly as described and the seller was very patient, had a great communication and helped me to test all the phone functions to prove it was working properly.
March 14, 2023
Unprompted review
Reply from Luxibo
Hello Monique,
We are super happy to hear that you were satisfied with the phone and our service. We hope you enjoyed your stay in Aberdeen!
Thanks you for reviewing, Mikolaj from Luxibo
Very responsive and transparent
Very responsive and transparent.
I got value for money
I can recommend Luxibo to anyone who wants to buy IPhone.
February 15, 2023
Unprompted review
Reply from Luxibo
Hello Auwal,
We are super happy to hear that you were satisfied with the phone and would recommend us. We cannot wait to hear from you again!
Thanks you for reviewing, Mikolaj from Luxibo
Trustworthy and Excellent service
January 23, 2023
Unprompted review
Reply from Luxibo
Hello Tenderlyn,
We are very happy to hear that you were satisfied with our service. We cannot wait to hear from you again!
Thanks you for reviewing, Mikolaj from Luxibo
Great experience
Great experience, really helpful and understanding. Made sure I was happy with the phone, which was in great condition. Would recommend:)
November 22, 2022
Unprompted review
Reply from Luxibo
Hello Isla,
We are very happy to hear that you are satisfied with our service and the condition of the phone. We hope to see you again soon!
Thank you for reviewing, Mikolaj from Luxibo
I bought an iPhone 11 Pro Max for…
I bought an iPhone 11 Pro Max for Luxibo and the service was fantastic and a very brilliant smooth transaction. The phone was exactly as described and in full work order.
August 22, 2022
Unprompted review
Reply from Luxibo
Hello Gillian,
We are very happy to hear that you are satisfied with our service, transaction and the iPhone 11 Pro Max. We hope to see you again soon!
Thank you for reviewing, Mikolaj from Luxibo
Amazing Service,I bought 2 phones and…
Amazing Service,I bought 2 phones and they were in very good condition.Friendly Service and highly recommend.Thank you very much
September 11, 2022
Unprompted review
Reply from Luxibo
Hello Angelo,
We are delighted to hear that you are happy with both of your iPhones. We appreciate the recommendation. We hope to see you again soon!
Thank you for reviewing, Mikolaj from Luxibo
Great service
I bought a I phone xr off Luxido on Sunday and it’s great condition at a great price..very friendly also..I would definitely recommend them.
August 21, 2022
Unprompted review
Reply from Luxibo
Hello Tiffany,
We are happy to hear that you are satisfied with our service and your iPhone XR. We hope to see you again soon!
Thank you for reviewing, Mikolaj from Luxibo
I highly recommend this company
I highly recommend this company, very nice service. I bought an iPhone 11 it is in perfect condition at a great price.
August 21, 2022
Unprompted review
Reply from Luxibo
Hello Kamil,
We are happy that you are satisfied with our service and your iPhone 11. We hope to see you again soon!
Thank you for reviewing, Mikolaj from Luxibo
Highly recommended
Bought an i phone x from Mikolaj. Phone wa sin pristine condition as described. Great communication and information was given. Would highly recommend.
August 8, 2022
Unprompted review
Reply from Luxibo
Hello Shelley,
We are happy that you are satisfied with your iPhone and our service. We hope to see you again soon!
Thank you for reviewing, Mikolaj from Luxibo
Excellent service
Excellent service, phone was in pristine condition with a 14 day money back guarantee. Everything was working as described and overall can’t be happier.
Highly recommend for purchasing your next phone
August 5, 2022
Unprompted review
Reply from Luxibo
Hello Mark,
We are super happy to hear that you were satisfied with the phone and our service. We cannot wait to hear from you again!
Thanks you for reviewing, Mikolaj from Luxibo
iPhone 11 pro
Purchased an iPhone 11 Pro and it was in immaculate condition, seller was very easy to deal with, would have no hesitation in buying from them again.
July 23, 2022
Unprompted review
Reply from Luxibo
Hello, Gary
We are glad to hear that you are happy with your purchase. Enjoy your iPhone 11 Pro and we look forward to seeing you again!
Thank you for reviewing, Mikolaj from Luxibo
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.