The product is well priced and always has some sort of big discount going on making it worth the shot. It definitely is trimming something as I can see bits of hair clearly cut off without shortening... See more
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Review summary
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Based on these reviews
I wasn’t sure what to expect, but this actually works. It looks like a straightener, but it trims your split ends without cutting your length, which is exactly what I needed. My hair feels softer, l... See more
Company replied
Order received in fairly good time for an overseas package, well wrapped so it was secure. Item exactly as expected when opened, no instruction booklet, just a QR to scan. Made sure it was fully charg... See more
Company replied
The order took a bit of time to arrive but I used the “hair trimmer “ and I could see immediately an improvement in my hair . It’s a bit messy though cause some of the hair escapes from the container... See more
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Company details
Written by the company
Luxmend's Split Ends Trimmer gently removes split ends while preserving your hair’s length. Designed for all hair types, it helps reduce breakage, tame frizz, and leave your hair looking smooth, healthy and salon fresh all from home. 💗
Contact info
United Kingdom
- support@luxmend.com
- luxmend.com
4.3
Excellent
365 reviews
Replied to 96% of negative reviews
Typically replies within 1 week
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Can't wait to use again in 8 weeks!
I am so excited about this split end trimmer. I’ve struggled with hair loss due to pregnancy and changes in my hypothyroid medication, and my hair had become so thin that my ponytail felt like a tiny sprig. I’ve been trying to grow my hair out for several years, but it never seems to grow past my shoulders.
I realized that while I trim my length regularly, I curl my hair often to make it feel fuller. I believe the heat styling was causing split ends on my shorter regrowth hairs, which meant they kept breaking and never gained length.
This split end trimmer has been a game changer. It trims just the very ends without sacrificing overall length. I went through my layers twice and noticed a big difference. My hair already feels healthier, and I’m so encouraged about finally retaining length.
I’m genuinely impressed and excited to see how my hair growth journey progresses from here!
February 6, 2026
Unprompted review
Reply from Luxmend
Hi Mary, This is such a beautiful and encouraging review 🤍✨ Thank you so much for sharing your journey.
We know how emotional hair changes can be — especially after pregnancy and thyroid adjustments — so hearing that this has helped you feel hopeful again truly means a lot. You explained it perfectly: when shorter regrowth hairs keep splitting and breaking from heat styling, it can feel like your hair “won’t grow,” when really it’s struggling with retention.
We’re so glad the trimmer helped you clean up those fragile ends without sacrificing length — that’s exactly what it’s designed to do. And going through your layers in small sections (twice!) is such a great approach 👌
We’re excited right along with you for your 8-week check-in! ✨ Please keep us updated on your growth journey — we’re cheering you on every step of the way 💛
Great product that really works
The service was great. Quick delivery, and there has been follow-up after care and hints and tips that I wasn't expecting....very helpful.
Great company that seems to genuinely care about its customers, not just making a buck...which is rare these days
February 11, 2026
Unprompted review
Reply from Luxmend
Hi Deanna, Wow — this truly means so much 🤍✨
Thank you for noticing the little things like the follow-up care and tips. We genuinely believe the experience shouldn’t stop at delivery — helping you get the best results is just as important as the product itself.
We’re so glad you had a smooth delivery and felt supported along the way. And your comment about caring beyond “just making a buck” really touches us — that’s exactly the kind of company we strive to be.
Thank you for your trust and your kind words. We’re so happy you’re loving the product! 💫
Great product, honestly surprised me
Great product — it does exactly what it claims. My split ends are gone, my hair looks healthier and softer, with no loss of length. The only downside is that the attachment meant to catch the trimmed ends isn’t very reliable, so there’s usually a bit of mess and some extra cleanup afterward. It would also be really helpful if the instructions clearly explained how to turn the tool off, as that took a bit of trial and error. That said, it works so well that even my very skeptical mum and my sister keep stealing it to do their hair too… which might honestly be the biggest drawback for me 😅
February 3, 2026
Unprompted review
Reply from Luxmend
Hi Abigail, This made us smile — thank you for such a thoughtful (and honest 😄) review! 🖤✨
We’re thrilled to hear it did exactly what it claims: healthier, softer hair with no loss of length — that’s the goal. We also really appreciate you pointing out the downsides. The feedback about the hair catcher attachment and clearer instructions (especially around turning it off) is incredibly helpful, and we’ll be sharing that with our product team.
And honestly… if it’s won over a very skeptical mum and your sister keeps borrowing it, that might be the highest praise there is 😂🙌
Thank you again for taking the time to share your experience and for the great sense of humor — it truly means a lot to us! 💫
I was unable to track my package so I…
I was unable to track my package so I was unaware of when it would arrive, however, once it arrived, it worked great and im very happy with the product.
February 2, 2026
Unprompted review
Reply from Luxmend
Hi Nicole, Thank you for sharing your experience 🤍
We’re sorry about the tracking issue and understand how frustrating that can be. We’re really glad to hear that once it arrived, the product worked great and that you’re very happy with it — that means a lot to us. We truly appreciate your feedback and support! ✨
Customer service was great
Customer service was easy to get in touch with in regards to shipping and eta for the product. Overall the hair trimmer works, but not as greatly as the videos and ads that convinced me to get it. It works best if you have a little bit of split ends, just a section at a time!
February 5, 2026
Unprompted review
Reply from Luxmend
Hi Alexis, Thank you so much for sharing your honest feedback 🤍
We’re really glad to hear our customer service was easy to reach and helpful with shipping and ETA — that means a lot to us. We also appreciate your realistic perspective on the product. You’re absolutely right: it tends to work best when used section by section, especially if there are only a small to moderate amount of split ends.
Your experience and insight are helpful for others who are considering it, and we truly appreciate you taking the time to leave such a thoughtful review. If you ever need tips or support, we’re always here! ✨
Best Buy I made I a very long time
Best Buy I made I a very long time. Both mine and my daughter’s hair is now so soft and manageable. No more stringy, hard to brush hair. It looks fuller, feels softer and I no longer have to fight with my daughter to brush her hair anymore because now it brushes right out! Thank you for your awesome product. I will be recommending it to everyone I know!
January 15, 2026
Unprompted review
Reply from Luxmend
Hi JennyLee, This is such a heart-warming review — thank you! 🖤✨
We absolutely love hearing that it’s made such a difference for both you and your daughter. Softer, fuller, easier-to-brush hair (and no more brushing battles 🙌) is exactly what we hope for. Knowing it’s made hair care less stressful and more enjoyable truly means the world to us.
Thank you so much for your kind words and for recommending us — that support means everything! 💫
easy transaction product is outstanding…
easy transaction product is outstanding not going to lie was scared to use it at first hut with the first pass thru my hair i was sold it is amazing
January 29, 2026
Unprompted review
Reply from Luxmend
Hi Michelle, Thank you so much! 🖤✨ We totally get being nervous at first — that first pass is the moment it clicks 😄 We’re thrilled to hear the transaction was easy and that the product won you over right away. Truly appreciate you sharing and enjoying the results!
I have long hair and want it longer so…
I have long hair and want it longer so when I saw this I couldnt wait to try it. I got it today and rushed to try it! Lol its amazing. My ends felt dry and dead toward the bottom. After using this my hair feels soft and healthy again! Dont get me wrong I looked through my hair and still saw a split end or two but thats to be expected haha. My hair feels and looks so AMAZING!! IM THRILLED WITH THE RESULT.
February 5, 2026
Unprompted review
Reply from Luxmend
Hi Ashley, This is the BEST energy 😍✨ Thank you so much for sharing!
We love that you tried it right away — that excitement is so real 😂 And you described the results perfectly: softer, healthier-feeling ends without taking off length. You’re also absolutely right that spotting a split end or two afterward is totally normal — hair damage builds over time, and regular light use helps keep it under control.
We’re beyond happy to hear you’re thrilled with the results and loving how your hair feels and looks! Thank you for trusting us and for the amazing feedback 🖤✨
It works as it says
It works as it says. I was shocked on home much of my hair had split ends. I also lost a lot of hair so imagine this to being a thinning hair process and not good for thin, fragile hair. A must for thick hair.
February 1, 2026
Unprompted review
Reply from Luxmend
Hi, Thank you so much for sharing your honest experience 🤍
We’re really glad it worked as described and helped reveal and remove the split ends — it can definitely be eye-opening to see how much damage builds up over time. You’re also right that hair type matters. For thicker hair, results tend to be more noticeable right away, while thin or fragile hair needs extra care, very small sections, and lighter passes.
It’s important to clarify too: the hair collected is split or damaged ends, not new growth being cut from the root — but we completely understand how it can feel like hair loss if your hair is already fine or thinning.
We truly appreciate you pointing this out, as it helps others choose what’s best for their hair type. Thank you again for the thoughtful feedback! ✨
The mouth of it needs to open wider
The mouth of it needs to open wider. Even though I parted my hair into small sections, I found that it still catches on the teeth.
Other than that, so far so good
February 1, 2026
Unprompted review
Reply from Luxmend
Hi Kathy, Thank you for the honest feedback — we really appreciate it 🤍
We understand what you mean, especially when working with small sections. For some hair types and textures, feeding the hair in very slowly and keeping the section extra flat can help reduce catching on the teeth. That said, your comment about the mouth opening wider is completely valid, and we’ll be sure to pass this along to our product team.
We’re glad to hear that aside from that, things are going well so far, and we truly appreciate you taking the time to share both the pros and the areas for improvement! ✨
Im very happy with my split end…
Im very happy with my split end Luxmend. I have tried it a couple times and see results. I do have thick but thinning curly hair so it challenges me..lol. I do recommend this product.. I just need to use thinner strands when I do it. No regrets from me.. will definitely recommend
January 27, 2026
Unprompted review
Reply from Luxmend
Hi Gina, This makes us so happy to read! 🖤✨ Thank you for sharing your experience.
Curly hair (especially thick but thinning) can be a little challenging, so you’re absolutely right — using thinner strands makes all the difference. You nailed the technique 👌 And we love that you’re already seeing results after just a few uses.
No regrets + a recommendation = the highest compliment for us 🥹
Thank you so much for your support, and if you ever want tips specifically for curly hair, we’re always here! 💫
Great product 👌
January 10, 2026
Unprompted review
Reply from Luxmend
Hi Ms. J, Thank you so much! 👌✨ We’re really happy you’re loving it and appreciate you taking the time to share!
I was very unsure
I was very unsure at first and was scared it would take too much hair. So I went for it and it works amazing. I would definitely give it a 10. You can charge it and use it anywhere.
February 1, 2026
Unprompted review
Reply from Luxmend
Hi Carrie, We love an honest first impression like this 🖤✨ Thank you so much for sharing!
It’s completely normal to feel unsure at first, so we’re really glad you gave it a try — and even happier to hear it worked amazingly for you. Being able to charge it and use it anywhere is such a bonus too 🙌
A 10/10 rating truly means the world to us. Thank you for your support and recommendation! 💫
Excellent prod
Used this only once since just got it and my hair is already so healthy looking
February 2, 2026
Unprompted review
Reply from Luxmend
Hi Ramona, Yay!! 🎉 We’re so happy to hear that! Using it even once can make such a difference — healthier, smoother-looking hair is exactly what it’s designed for. Can’t wait for you to see even more results with continued use! ✨💛
It works great
It works great, and my hair looks more healthy and not frizzy. I would recommend this to my friends.
February 1, 2026
Unprompted review
Reply from Luxmend
Hi Denise, Thank you so much! 🖤 We’re thrilled it’s helping your hair look healthier and smoother. Your recommendation means a lot — we really appreciate you sharing it! ✨
I am speechless!
I am speechless!! I was worried so I tried a very small amount of hair underneath wow so silky right away. The smallest section I took the better it was. Also my hair is curly so dryer/lots of breakage so maybe that’s why I saw an amazing difference after using the tool only once.
I thought I would not be able to do my whole head by myself but I did, it was very easy to use and fast as well. I was skeptical about it but my experience is excellent but maybe it depends on people hair that s why opinions about it vary a lot. Thank you very much and I will definitely leave very good reviews every where possible!!!!!
February 1, 2026
Unprompted review
Reply from Luxmend
Hi Isabelle, This is AMAZING to read 🤍✨ Thank you so much for taking the time to share such a thoughtful review!
You’re absolutely right, working with very small sections makes all the difference, especially for curly or textured hair, where dryness and breakage are more common. That’s likely why you saw results so quickly. And we love that you tested it underneath first, that’s exactly what we recommend for peace of mind.
Easy to use works great
February 1, 2026
Unprompted review
Reply from Luxmend
Hi Margaret, Thank you! 🙌 We’re so glad you found it easy to use and that it’s working great for you! ✨
It actually works!
It actually works!! I used it on the ends of my hair and I don't have split ends anymore! I also used it in the mass of my hair and it trimmed those split ends as well without thinner my hair. This will save me money at the salon
January 29, 2026
Unprompted review
Reply from Luxmend
Hi Amanda, Yesss!! 🙌✨ That’s exactly what it’s supposed to do — I love hearing this.
Trimming just the split ends without taking length or thinning the hair is the real magic here. Using it on the ends and through the body of your hair is the sweet spot, especially for those sneaky splits that travel up the shaft. And the fact that your hair still feels full? Huge win.
I really love it & saw a difference the…
I really love it & saw a difference the first time I used it but tell how do you turn it off? I couldn’t find an on/off switch, finally after three days it lost the charge. I find it odd there is no on/ off switch.
January 18, 2026
Unprompted review
Reply from Luxmend
Hi Mary, Thank you so much! We’re really glad you noticed a difference right away 🤍
To turn it off, please close the upper and lower covers of the machine, push down the ON/OFF button, and lock the machine.
Love it
Does exactly what its supposed to do. My hair looks and feels healthier
January 24, 2026
Unprompted review
Reply from Luxmend
Hi Lisa, Thank you so much! 😊
We’re thrilled to hear you love it and that it’s doing exactly what it’s supposed to—healthier-looking and better-feeling hair is always the goal. Thanks for sharing your experience and for choosing Luxmend! 💛
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