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Luxtripper Reviews 

4,724
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 566 reviews, reviewers overwhelmingly had a great experience with this company, highlighting the outstanding support and dedication received from the very beginning until the end of the booking journey. Customers frequently praise the helpful and friendly team for providing exceptional customer service, noting that staff members consistently go above and beyond to ensure every single detail is thoroughly addressed. People emphasize that travel agents are extremely patient, professional, and accommodating when handling multiple itinerary changes, destination adjustments, and custom requests for upcoming holiday packages. Travelers also deeply appreciate the efficient communication, immediate responses, and seamless coordination across various channels, making the entire planning process completely stress-free and exciting.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, patience, and dedication.... See more

Holidays

Customers consistently note positive experiences with holidays, highlighting agents who go above and beyond... See more

Service

Clients share positive opinions on service, noting that travel agents are consistently helpful, patient, and... See more

Booking process

People report positive experiences with the booking process, describing it as stress-free and... See more

Customer service

Users describe positive interactions with customer service, noting that travel agents are consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I honestly can’t recommend Rob enough! From the very beginning, he was incredibly helpful, patient and genuinely went above and beyond to help me find the perfect holiday. He took the time to liste... See more

Company replied

Rated 5 out of 5 stars

Sheena really went above and beyond, I must have sent through 20 Maldives resorts to check prices and dates and she did so efficiently while also giving me great info about them to help decide which w... See more

Company replied

Rated 5 out of 5 stars

A truly fabulous holiday all sorted by Neo & his wonderful team. Whilst searching for a holiday, Neo from Luxtripper was the only holiday Co to respond. He organised everything from beginning to end... See more

Company replied

Rated 5 out of 5 stars

We have not been on our holiday yet but this is an initial review with one to follow next year! I was given Sheena as my travel agent, I have most likely been the customer from hell😂 I have face... See more

Company replied


Company details

  1. Tour Operator
  2. Tour Agency
  3. Travel Agency

Written by the company

Formerly known as Affordable Luxury Travel and part of Moresand Limited, Luxtripper is an award-winning luxury tour operator specialising in experiential, multi-destination and adventure travel across some of the world’s most exotic destinations. Every Luxtripper holiday is tailor-made just for you. Our team of passionate travel specialists can create unique itineraries that encompass your every wish, and our complimentary Concierge service is there after you’ve booked for the little extras to make the most of your time away. So, whether you’re wanting to trek with wild mountain gorillas in Rwanda, create a music-themed road trip through California, snowshoe through the icy glaciers of the Antarctic, or even just relax with a good book in a private villa in the Maldives, our mission is to understand what unique means to you and create incredible trips you will never forget. Get in touch to discuss your dream holiday with us today by emailing enquiries@luxtripper.co.uk or calling our amazing team on 0203 023 7776. We are open Monday - Sunday from 9am to 11pm.


Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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4.9

All reviews

(4,724)

559 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

I have to say, this is the most incredible company in terms of customer service I have ever experienced.
Almost all of my corrispondance has been via WhatsApp.
I have raised many queries, questions and reached out for support countless times. Each and every time I was met with professionalism and the time in which my questions or calls for help were always answered within less than one hour.
This company received my full payment back in March and yet three months later they are just as quick and just as happy to assist when no further money would be obtained. It did not matter, their dedication and professionalism did not falter.
We had a passport issue which consequently meant there was a chance we would not receive our new passport in time for our flight. Robert immediately calmed the situation and put us at ease, offering to 'hold back' our holiday for a few days in order to give us chance to receive our new passport. I am totally overwhelmed by their care and commitment to ensuring their clients not only have an amazing holiday but to also have an amazing service.
We absolutely did, I cannot recommend Luxtripper enough!!!!
Emma and Don

June 12, 2026
Unprompted review
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Reply from Luxtripper

Hi Mckail,

Your review was a real pleasure to read. Thank you for taking the time to share your experience. We're especially pleased that Robert was able to support you through the passport situation and give you peace of mind when you needed it most. It's also wonderful to hear our team continued to be there for you long after your booking was confirmed, as that's the level of service we always aim to provide. Thank you for your recommendation and for placing your trust in Luxtripper. We hope you came home with some incredible memories, and we look forward to helping you plan your next adventure.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

24 Nights in Thailand

Was nervous about booking this holiday as not done a multi centre one like this before. I didn't need to be. Ethan put my mind at rest from the beginning. He was very knowledgeable, helpful and reassuring. He was able to get us the best deals on the flights and where we needed to fly from and was able to answer any questions I had.
Thank you Ethan for making this experience so seemless. Very excited about our holiday next year.

June 11, 2026
Unprompted review
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Reply from Luxtripper

Hi,

Booking a 24-night multi-centre holiday is a big decision, so it's great to hear Ethan gave you the confidence to enjoy the planning as much as the trip itself. We're so pleased he could help you find the right flights and answer all your questions. We hope the countdown to Thailand flies by, and that it's everything you're hoping for.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Great experience

Had a great experience with this company so far, really friendly to talk to and gives you all the information you need. Looking forward to my trip to Thiland 😄

June 12, 2026
Unprompted review
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Reply from Luxtripper

Hi Ella,

Thailand is a fantastic destination to have on the horizon! We're delighted you've had such a positive experience with our team so far, and we hope your trip is every bit as memorable as you're expecting.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Fantastic experience with Rob at…

Fantastic experience with Rob at Luxtripper, very patient with all questions and requirements for holiday to Cambodia and Thailand, booked our dream holiday today .. cannot thank Rob enough, would not hesitate to book again, and would 100% recommend, Thanks you so much

June 11, 2026
Unprompted review
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Reply from Luxtripper

Hi Michelle,

Dream holidays deserve a little extra care, and we're so pleased Rob could help you create the itinerary you were hoping for. Thank you for choosing Luxtripper, and we wish you an incredible time discovering Cambodia and Thailand.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Barry has been brilliant helping me…

Barry has been brilliant helping me book a fantastic hoilday for my wife's 60th birthday and 30th wedding anniversary
We're off to the Seychelles in November 29

June 5, 2026
Unprompted review
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Reply from Luxtripper

Hi Barry,

What an incredible way to celebrate two very special milestones! We're delighted Barry could help you plan the perfect Seychelles escape for your wife's 60th birthday and your 30th wedding anniversary. Wishing you both a truly unforgettable celebration.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

We’ve had such a great experience using…

We’ve had such a great experience using Luxtripper. They’re very patient with us and our hundreds of questions and are always doing their best to find us a good deal. Our first trip using Luxtripper went really smooth and we ended up using them again to book our next holiday. Highly recommend. Also, big thanks to Selena who has helped us both times!

September 1, 2025
Unprompted review
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Reply from Luxtripper

Hi Nabil,

It's wonderful to know your first holiday with us was such a success that you came back for another. Thank you for your recommendation, and we'll make sure Selena sees your kind words. Wishing you another unforgettable getaway.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Made our first ever booking with the…

Made our first ever booking with the lovely Rob, he was extremely patient and helpful with all of our requests to plan our 2027 dream family trip to Thailand and we couldn’t be more pleased with the outcome. We are now fingers crossed that the trip lives up to expectations, and tick all of our bucket list wishes, which we are confident it will! Thank you Mr Rob!

June 10, 2026
Unprompted review
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Reply from Luxtripper

Hi Leanne,

A first booking and a bucket list family trip to Thailand is certainly something to be excited about! We're delighted Rob could help bring your plans together, and we'll be sure to pass on your lovely feedback. We hope your 2027 adventure is filled with unforgettable moments.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Luxtripper for you

Rob took me through his search for my weekend holiday retreat. He asked me my budget and reassured me that that this was not a scam. He answered all my questions professionally and provided all the corporate identities I asked for. He is brilliant.

June 9, 2026
Unprompted review
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Reply from Luxtripper

Hi Brighton,

Building trust is just as important as finding the right holiday, so it's wonderful to hear Rob made you feel confident from the very beginning. Thank you for choosing Luxtripper, and enjoy your weekend retreat.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Great support by Barry helping us…

Great support by Barry helping us choose our holiday to Bali

June 3, 2026
Unprompted review
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Reply from Luxtripper

Hi Andy,

It's great to hear Barry helped you plan your Bali escape. Thank you for choosing Luxtripper, and we hope you have a wonderful time.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Wot a great company from start to…

Wot a great company from start to finish first class service from Ethan every thing was so smooth for booking everything great communication will definitely book lux tripper again Ethan was just great many thanks Sandra budd

June 9, 2026
Unprompted review
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Reply from Luxtripper

Hi Sandra,

Thank you for your lovely feedback. We're delighted Ethan made the whole booking experience so straightforward and kept you informed throughout. We really appreciate your support and look forward to helping you plan another holiday.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Holiday Booking

This was the first experience dealing with Luxtripper. We had the pleasure of speaking with Rob who put together the perfect holiday for us. He was extremely patient with us because we haven’t travelled here before and was unsure of what we wanted but Rob was able to work out just by speaking to us exactly what we were looking for and he came up with a fabulous holiday.
Nothing was too much trouble so Thank you Rob you were Amazing!

June 5, 2026
Unprompted review
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Reply from Luxtripper

Hi Maria,

There's something really rewarding about helping someone discover the perfect holiday, especially when it's somewhere new. We're delighted Rob could understand exactly what you were looking for and create an itinerary that felt just right. Thank you for choosing Luxtripper, and we hope you have an unforgettable trip.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Great service!

Great service! My consultant Gavin had the patience of a saint. He wasn't pushy and was 100% available for all my questions however silly they were. I am really pleased! He also had properties that other companies did not offer.

June 8, 2026
Unprompted review
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Reply from Luxtripper

Hi Tarah,

Thank you for your lovely review! We are so pleased Gavin made the booking process easy and was always on hand to answer your questions. It is great to hear you found the perfect property through us, especially one you couldn't find elsewhere. We hope you have an amazing holiday, and we will be sure to pass your kind words on to Gavin.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Mauritius Holiday Booked - Exceptional Service

Dear Luxtripper Team,

I wanted to take a moment to provide some feedback regarding Ethan, who has recently helped us book our 12-night holiday to Mauritius in September.

From the very beginning, Ethan has gone above and beyond to help us find the perfect holiday. This was not a straightforward booking, as we were looking to combine two different resorts, secure the best possible flights and seating options, and stay within a realistic budget during a time when travel prices are particularly high.

Over several days, Ethan worked tirelessly to explore different options, compare prices, and make sure every detail was right. Throughout the entire process, he was incredibly patient, calm, professional, and helpful. Nothing ever seemed too much trouble, and he consistently took the time to answer our questions and find solutions.

What impressed us most was his genuine commitment to ensuring we will have the best possible experience. As we are celebrating our 10-year anniversary during this trip, Ethan kindly offered to contact both the airline and the resorts on our behalf to let them know about this special occasion. We thought this was a wonderful personal touch and a great example of the level of care he provides to his customers.

Booking this holiday has been quite a journey, but thanks to Ethan’s dedication, expertise, and persistence, he managed to secure exactly what we were looking for at a very competitive price.

Please pass on our sincere thanks and recognition for the exceptional service he has provided. He is a real credit to Luxtripper, and we are extremely grateful for all of his hard work.

Kind regards,
Kate & James

June 4, 2026
Unprompted review
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Reply from Luxtripper

Dear Kate & James,

Thank you so much for taking the time to leave such a thoughtful review. We are absolutely delighted Ethan could help put together your 12-night holiday to Mauritius and make the whole booking process as easy as possible. We know there were lots of details to get just right, so it is great to hear his patience and dedication helped create the trip you were hoping for. We are especially pleased his offer to let the airline and resorts know about your 10-year anniversary added that extra personal touch.
We will be sure to pass your lovely feedback on to Ethan. We hope you have an unforgettable time in Mauritius celebrating such a special milestone.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

A fabulous company to deal with and arrange all our epic adventures

We have used luxtripper several times now and just returned from another fantastic holiday - this time to Thailand. Marty sorted the booking and then the changes in flights given the conflict on the Middle East..

We tend to make changes to suggested itineraries and these are always done efficiently and to match our requirements.

If I also add they’re the best priced holidays (and I can say I’ve done a lot of research!) then it adds to an unbeatable holiday.

All hotels selected were excellent and the transfers all at the agreed times.. any trips within the itinerary all go to plan which altogetherctakescthexstress out of the holiday! We’re also given local points of contact for each part of the holiday (via WhatsApp) in case there’s any questions / issues.

In total we have used luxtripper 5 times (Thailand (2), Vietnam & Cambodia, USA and India) and can’t recommend them enough having also shared their number with all family and friends. Our next epic adventure is India 2027 and organised again with luxtripper!

May 30, 2026
Unprompted review
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Reply from Luxtripper

Dear Steven,

Thank you so much for your continued support and for taking the time to leave such a fantastic review. It means a lot to hear you have now travelled with us 5 times and continue to trust us with your holidays. We are so pleased Marty was able to help with your Thailand trip, especially when your flights needed to be changed, and that we could tailor the itinerary to suit exactly what you wanted.

It is also wonderful to hear you found great value, loved the hotels, and that everything from the transfers to the local WhatsApp support helped make your holiday stress-free. Thank you as well for recommending us to your family and friends. It really is the biggest compliment.
We are already looking forward to making your India 2027 adventure another unforgettable one!

Kind regards,
Luxtripper

Rated 4 out of 5 stars

numerous requests

I made numerous requests for different variations to the trip and always has Ethan answered with a quick response and amount. A great experience of customer care and service

June 6, 2026
Unprompted review
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Reply from Luxtripper

Hi Antonia,

We are so pleased Ethan was able to help with all the different options for your trip and always responded quickly to your requests. Thank you for such a positive response about his customer care and service.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Great service

Great service, fast response and got a great deal for me

June 4, 2026
Unprompted review
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Reply from Luxtripper

Hi Rob,

We are so pleased you were happy with the service, our quick responses, and the great deal we found for you. Looking forward to helping you plan many more holidays in the future.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Valentine been brilliant sorting out…

Valentine been brilliant sorting out our honeymoon made it all very easy

June 5, 2026
Unprompted review
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Reply from Luxtripper

Hi,

Thank you for choosing Luxtripper. We are so pleased Valentine made booking your honeymoon nice and easy, and we will be sure to pass your kind words on.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

I am happy with Rob because he was…

I am happy with Rob because he was available and very good at helping to make booking. Our holidays are booked with him and he showed how efficient he’s.

May 29, 2026
Unprompted review
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Reply from Luxtripper

Hi Nika,

Thank you for choosing Luxtripper and for your lovely review! We are so pleased Rob was there to help with your booking and made the whole process easy for you. It's great to hear you were happy with his efficient service, and we will be sure to pass your kind words on to him.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Used luxtripper to book a special…

Used luxtripper to book a special borthday holiday.
Rob, my adviser that was dealing with our request, and needs was extremely patient, and helpful, i was not sure on best dates and times as our holiday is over some of the christmas period, he reccomended the best days to flight out, and return giving is the days we really needed to be away, yet missing the most expensive days to fly due to christmas.
We gpt there in the end, and rob was always understanding if we did not wish to fly on early departures ect, he just asked for a few minutes to look at options, and got back fairly quicly with his findings, so thank you rob.

May 30, 2026
Unprompted review
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Reply from Luxtripper

Hi Mr. Rudder,

Thank you for choosing Luxtripper for your special birthday holiday and for taking the time to leave such a lovely review. We are so pleased Rob was able to help you find the best travel dates over the Christmas period and work around your preferences to create the right trip for you. It is great to hear his patience, and quick communication made the whole booking process easier. We will be sure to pass your kind words on to Rob.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Rob was amazing

Rob was amazing. He listened to our likes and dislikes and went above and beyond to book a personalised trip that covered everything we wanted to do. Nothing was too much trouble and although it took a couple of weeks to finalise everything, it was well worth the time and effort. Roll on September!!!

June 3, 2026
Unprompted review
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Reply from Luxtripper

Hi Nicole,

Thank you for choosing Luxtripper and for your lovely review! We are so pleased Rob took the time to really understand what you were looking for and create a personalised trip that was perfect for you. It is great to hear he was happy to make changes along the way and that all the time spent planning was worth it in the end.

September will be here before you know it, and we hope you have an amazing trip!

Kind regards,
Luxtripper

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