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Luxtripper Reviews 

4,724
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 566 reviews, reviewers overwhelmingly had a great experience with this company, highlighting the outstanding support and dedication received from the very beginning until the end of the booking journey. Customers frequently praise the helpful and friendly team for providing exceptional customer service, noting that staff members consistently go above and beyond to ensure every single detail is thoroughly addressed. People emphasize that travel agents are extremely patient, professional, and accommodating when handling multiple itinerary changes, destination adjustments, and custom requests for upcoming holiday packages. Travelers also deeply appreciate the efficient communication, immediate responses, and seamless coordination across various channels, making the entire planning process completely stress-free and exciting.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, patience, and dedication.... See more

Holidays

Customers consistently note positive experiences with holidays, highlighting agents who go above and beyond... See more

Service

Clients share positive opinions on service, noting that travel agents are consistently helpful, patient, and... See more

Booking process

People report positive experiences with the booking process, describing it as stress-free and... See more

Customer service

Users describe positive interactions with customer service, noting that travel agents are consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I honestly can’t recommend Rob enough! From the very beginning, he was incredibly helpful, patient and genuinely went above and beyond to help me find the perfect holiday. He took the time to liste... See more

Company replied

Rated 5 out of 5 stars

Sheena really went above and beyond, I must have sent through 20 Maldives resorts to check prices and dates and she did so efficiently while also giving me great info about them to help decide which w... See more

Company replied

Rated 5 out of 5 stars

A truly fabulous holiday all sorted by Neo & his wonderful team. Whilst searching for a holiday, Neo from Luxtripper was the only holiday Co to respond. He organised everything from beginning to end... See more

Company replied

Rated 5 out of 5 stars

We have not been on our holiday yet but this is an initial review with one to follow next year! I was given Sheena as my travel agent, I have most likely been the customer from hell😂 I have face... See more

Company replied


Company details

  1. Tour Operator
  2. Tour Agency
  3. Travel Agency

Written by the company

Formerly known as Affordable Luxury Travel and part of Moresand Limited, Luxtripper is an award-winning luxury tour operator specialising in experiential, multi-destination and adventure travel across some of the world’s most exotic destinations. Every Luxtripper holiday is tailor-made just for you. Our team of passionate travel specialists can create unique itineraries that encompass your every wish, and our complimentary Concierge service is there after you’ve booked for the little extras to make the most of your time away. So, whether you’re wanting to trek with wild mountain gorillas in Rwanda, create a music-themed road trip through California, snowshoe through the icy glaciers of the Antarctic, or even just relax with a good book in a private villa in the Maldives, our mission is to understand what unique means to you and create incredible trips you will never forget. Get in touch to discuss your dream holiday with us today by emailing enquiries@luxtripper.co.uk or calling our amazing team on 0203 023 7776. We are open Monday - Sunday from 9am to 11pm.


Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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4.9

All reviews

(4,724)

559 reviews in the last 12 months

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Rated 5 out of 5 stars

Lucas whom i booked my holiday with was…

Lucas whom i booked my holiday with was very helpful and patient with my question asking, iv got the holiday booked to my specification.......would deffo recommend

July 12, 2026
Unprompted review
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Reply from Luxtripper

Hi Emma,

Thank you for choosing Luxtripper. We are so pleased Lucas was able to help and patiently answer all your questions to make sure your holiday was booked exactly how you wanted it. Knowing you would recommend us to others really means a lot!

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Just booked our first trip to Sri Lanka…

Just booked our first trip to Sri Lanka and The Maldives with Rob.
He made the whole process so easy, his recommendations were so helpful when making the final decision.

Now looking forward to the trip! So far so good 😊

July 12, 2026
Unprompted review
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Reply from Luxtripper

Hi Ceri,

Thank you for choosing Luxtripper for your first trip to Sri Lanka and the Maldives with us! We are so pleased Rob made the booking process easy and that his recommendations helped you choose the perfect holiday. Sri Lanka and the Maldives are a fantastic combination, and we are excited for you. Wishing you an amazing trip!

Kind Regards,
Luxtripper

Rated 5 out of 5 stars

Excellent service

Sent a message and communicated to Robert via WhatsApp. Very prompt and responsive to all of my requests. Excellent stress free service. Highly recommended.

July 11, 2026
Unprompted review
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Reply from Luxtripper

Hi Manju,

We are so glad Robert made everything easy and stress-free, and that he was able to respond quickly to all your requests. We look forward to helping you plan many more holidays in the future.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Excellent customer service

Ethan was great , giving us plenty of options and patient while we decided , not pushy just great customer service ..... will definitely book with him in the future 💯

July 10, 2026
Unprompted review
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Reply from Luxtripper

Hi Heather,

Thank you for your lovely review! We are so pleased Ethan gave you plenty of options and made things easy, with no pressure at all. We look forward to helping you book your next holiday with us.

Kind regards,
Luxtripper

Rated 4 out of 5 stars

Ethan Customer Service

Ethan has been really helpful in organising our November trip. He has taken into account, the fact we are all 70 + and shaped our itinerary with some resting time.

July 3, 2026
Unprompted review
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Reply from Luxtripper

Hi Mrs Anne,

We are so pleased Ethan took the time to understand what was important for your group and planned your November trip with plenty of time to rest and enjoy each part of the journey. We hope you have a wonderful holiday!

Kind regards,
Luxtripper

Rated 5 out of 5 stars

The booking process could not have been easier

At the outset, I was extremely impressed by Liam's professional and confident approach to my enquiry. His speed and efficiency was amazing.

Result, the trip to Rome is booked and I have an extremely happy partner... Thank you Liam!

Nigel

July 9, 2026
Unprompted review
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Reply from Luxtripper

Hi Nigel,

Thank you for choosing Luxtripper and for taking the time to leave a review. We are so pleased Liam was able to get your Rome trip booked efficiently and make the whole process feel easy from the start. We hope your partner love the trip, and that you both have a fantastic time in Rome!

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Dealt with Kate when booking our dream…

Dealt with Kate when booking our dream honeymoon for next year

Fast responses and super helpful

Booking process was quick and easy and received confirmation straight away

Can’t wait to experience our perfect honeymoon in the maldives now!

Thanks Kate!

July 8, 2026
Unprompted review
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Reply from Luxtripper

Hi Amy,

Thank you for choosing Luxtripper and for your lovely review! We are so pleased Kate helped make booking your Maldives honeymoon so simple and stress-free. We hope you have the most amazing time and create some unforgettable memories together.

Kind Regards,
Luxtripper

Rated 5 out of 5 stars

Third trip booked with Mason

This is our third trip booked with Mason, and we keep coming back because the whole process is always so smooth and hassle-free.

Mason is always happy to help, answers any questions promptly, and consistently finds us the best possible price. He's a pleasure to deal with, and we really appreciate the excellent service he and his colleagues provide.

Thank you, Mason, and the team, for all your hard work. It's always a pleasure booking with you, and we look forward to our next trip!

July 8, 2026
Unprompted review
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Reply from Luxtripper

Hi Andreea,

Thank you for choosing Luxtripper again and for your continued support! It means so much to hear this is your third trip with Mason. We are delighted he continues to make the booking process smooth, answer your questions quickly and find you the best value every time. Thank you for your kind words about Mason and the team. We can't wait to help you plan trip number four with us!

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Amazing service with amazing staff

Every staff member I have spoken to makes it exceptionally easy to book our luxury family holiday. Most recently Rob was extremely helpful with last minute arrangements. Have been using luxury tripper for years, back when they were affordable luxury travel and have never had anything but outstanding customer service and support. And our family holidays have always been so special.

July 7, 2026
Unprompted review
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Reply from Luxtripper

Hi Sarah,

Thank you for such a lovely review and for being part of the Luxtripper journey for so many years. It is fantastic to hear that every booking has been a positive experience for you, and we are especially pleased Rob could help with your last-minute arrangements. Knowing we have helped create so many memorable family holidays really does mean the world to us. We look forward to helping you plan your next adventure.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Ian tailor made our fabulous trip!

Ian tailor made our 20th Wedding Anniversary trip to Bali and it was spectacular! I found Luxtripper from a Facebook ad and you always hope that the company will be good, well straight from the start of our initial enquiry, Ian listened and put together exactly what we wanted. We stayed at 3 different locations over 2 weeks and felt that this really gave us a feel for the Country. The hotels were incredibly high end and exclusive, just what we wanted.

June 13, 2026
Unprompted review
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Reply from Luxtripper

Hi Fiona,

Thank you for your lovely review and for choosing Luxtripper for such a special trip.
We are so pleased Ian helped create the perfect 20th wedding anniversary getaway to Bali. It is great to hear he really listened to what you wanted and put together an itinerary that let you experience different parts of the country, with hotels that were just right for you. We hope you made some unforgettable memories, and we would love to help you plan your next adventure.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

A🌟 experience booking my vacation to…

A🌟 experience booking my vacation to Thailand with Lucas. He was polite, professional and extremely patient as I asked many questions. He even kept tailoring the trip to meet my exact requirements. Thank you Lucas, we can’t wait for our trip to Thailand.

Emma Young 😎❤️

July 3, 2026
Unprompted review
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Reply from Luxtripper

Hi Emma,

Thank you for choosing Luxtripper and for your lovely review! We are so pleased Lucas was able to tailor your Thailand holiday to exactly what you were looking for. It is great to hear he took the time to answer all your questions and made the booking process such a positive experience. We hope you have an amazing time in Thailand, and we will be sure to pass your kind words on to Lucas.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

We’ve just booked an amazing 12-day…

We’ve just booked an amazing 12-day trip to Sri Lanka with Ricardo at Luxtripper, and the experience has been fantastic from start to finish. Ricardo really listened to everything we wanted and took all of our requests into account. He’s put together what looks like an incredible itinerary, and we’re so excited for our trip. Excellent customer service and attention to detail – we can’t wait to experience Sri Lanka!

July 4, 2026
Unprompted review
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Reply from Luxtripper

Hi Leah,

Thank you for such a lovely review. Ricardo will be so pleased to read this. It's great to know he was able to put together the 12-day Sri Lanka trip you had in mind and that you felt listened to throughout the booking process. We can't wait for you to experience it all, and we hope Sri Lanka is everything you're hoping for.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

5 star Luxtripper

Tony our advisor has been so helpful… held our hands throughout the process even changes to the booking have never been a problem… 5 star company 5 star advisor… just need the 5 star holiday now which I’m sure it will be….. highly recommend

July 3, 2026
Unprompted review
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Reply from Luxtripper

Hi Carl,

Thank you for such a great review! It's wonderful to hear Tony made the whole booking process as easy as possible, even when your plans changed. We'll make sure he sees your kind words. Now all that's left is for you to enjoy a well-deserved 5-star getaway - we hope it's everything you've been looking forward to.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Lux Tripper. Bargain trip. Great staff

We saw an advertisement on the Lux Tripper website and contacted them. Ethan picked up the message and within an hour he’d sourced us alternative flights and booked the holiday. He has been super helpful throughout and made himself available should we need any support. We would definitely book again

July 1, 2026
Unprompted review
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Reply from Luxtripper

Hi Terry,

Thank you for taking the time to leave such a thoughtful review. It's great to hear Ethan was able to find an alternative flight option and have everything arranged so quickly. Knowing he was on hand to support you throughout the booking process clearly made a difference. We really appreciate your recommendation and look forward to helping you plan your next getaway.

Kind regards,
Luxtripper

Rated 1 out of 5 stars

ABSOLUTELY DEVASTATED [See update posted.]

We have our honeymoon booked with this company. Whilst at the time of booking we had a operator, Janet, who was initially very helpful. We have now been informed our flights have been amended which now means, 1. The extra leg room we PAID OVER £600 FOR is no longer guaranteed... no assurance or confirmation of a refund if not available... NOTHING.
2. The flight change now leaves us with a layover of 45 minutes instead of a previous time of 2hr30. We have interconnecting flights in DOHA and we are now expected to hope and pray nothing is wrong with the first flight, run from one gate to the other and hope we reach the gate before closure (which btw is usually 20 munites before take off) so in fact, we actually have 15 minutes to run. NICE ONE LUXTRIPPER well done. That's our honeymoon ruined. I would kindly request a manager contacts me. NOW.
booking ref. LUX 1795040

UPDATE/EDIT - 09/07/2026
The team have now reached out to us and amended our booking. Whilst i am grateful for the changes, I stand to point that our concern with the flight change and timing was not initially understood and i was met with comments like "well the airline deem that time acceptable" It was only until i explained, you are assuming we are able bodied and know the airport. Which luckily we are able bodied, but do not wish to be running from one end of an unfamiliar airport to another. After many attempts we got to an understanding in the end.

I have been asked several times to remove this review, and i have made it quite clear that until i have landed on Bali soil and i am satisfied with the Honeymoon they have booked me, i will not be removing or amending this review.

July 1, 2026
Unprompted review
Rated 4 out of 5 stars

A good deal to maldives

A good deal to maldives , Ricardo was very helpful and done all I ask , very happy, thank you so much Ricardo. I found my dream holidays 😍

June 29, 2026
Unprompted review
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Reply from Luxtripper

Hi Maria,

It's always a pleasure to read reviews like this. It's so nice to hear Ricardo helped you find your dream holiday to the Maldives and made the booking process just as you wanted. We'll be sure to share your feedback with him. We hope you have an unforgettable time in the Maldives!

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Great service and helpful

I have booked a holiday with Ricardo and he is very professional , calm , patience and helpful. He takes care of everything from start to finish , planed all my itenary with internal flights , so I don’t have to stress about anything . Ricardo , makes sure that his prices are good and reasonable. So far I’m happy with his service . Me and my family cannot wait for the lovely holiday Ricardo has booked.Thank you Ricardo 😊

June 29, 2026
Unprompted review
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Reply from Luxtripper

Hi Kam,

There's nothing better than knowing you can look forward to your holiday without having to worry about the planning. It's great to hear Ricardo took care of every detail, from arranging your itinerary and internal flights to finding the right option for your family. Thank you for your kind words. We hope you all have an unforgettable holiday and make some amazing memories together.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

It was easy to communicate and book

It was easy to communicate and book. We got a great price and they were adaptable as our plans changed. We saved about £5k vs BA

June 6, 2026
Unprompted review
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Reply from Luxtripper

Hi BM,

Thank you for your review. It's great to hear everything came together smoothly, even with the changes to your plans. Finding the right holiday at such a significant saving makes it even better! We hope you have a wonderful trip and look forward to helping you again in the future.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

No better company

Having recently booked a holiday through another company which was a nightmare in terms of communication it made me realise just how amazing the service is with Luxtripper. I have just booked our fifth trip with them and it was everything i remembered - clear, friendly communications, efficient dealing with any slight changes or issues and literally pulling out all of the stops to help. Nothing is too much trouble and a big thank you to Sean - the first time he has looked after us - for keeping the high standards up. I honestly can't recommend them highly enough - it took one experience with another company to make me realise not to ever go anywhere else!

June 25, 2026
Unprompted review
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Reply from Luxtripper

Hi Bernice,

Thank you for choosing to travel with us once again. Knowing you've returned for your fifth holiday means a great deal, and it's especially rewarding to hear we've continued to deliver the level of service you've come to expect. Sean will be delighted to know he made such a positive impression, and we'll be sure to share your feedback with him. Thank you for your continued trust and recommendation – we can't wait to help you plan your next adventure.

Kind regards,
Luxtripper

Rated 5 out of 5 stars

Fantastic service as always

Fantastic service as always . Willing to go the extra mile to accomodate the customer

June 25, 2026
Unprompted review
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Reply from Luxtripper

Hi Sian,

Thank you for your review. It's rewarding to know our team could make a difference and be there whenever you needed a little extra support. We truly appreciate your feedback and look forward to helping you plan another unforgettable holiday.

Kind regards,
Luxtripper

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