Luxuria & Co. Reviews 70

TrustScore 1.5 out of 5

1.3

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See what reviewers are saying

Rated 1 out of 5 stars

This company is a scam ! Found items and bought from TikTOk shop where they have their ads / Never received confirmation or tracking info and they stopped replying to my emails after I asked them to s... See more

Company replied

Rated 1 out of 5 stars

Absolutely shocking, ordered via tik tok shop 7 weeks ago, nothing ever came, sent a complaint via Shopify and the following day they tried updated Shopify as delivered which was a lie. Absolute Scam... See more

Rated 1 out of 5 stars

Lmaooooooo went for the viral CC 25 suede bag BIG MISTAKE. Looks NOTHING like the picture and the logo is all f***** up they laughed in my face. I want a refund. They also purposely don’t reply to you... See more

Rated 1 out of 5 stars

They get a big zero from me! Never recieved items and shipping doesn’t update. Ordered items in April. They emailed back saying they were looking for tracking information but never had my order number... See more

Company details

  1. Haute Couture Fashion House

Written by the company

Luxuria & Co. is a reseller of new & authentic Louis Vuitton products and other luxury brands for both men and women. Browse our extensive collection of new shoes, clothing, handbags & accessories.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

70 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 7% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I still have not received my order…

I still have not received my order number 4615, which was placed over four months ago on January 24, 2025. I have attempted to contact them several times via email to get an update, and they keep telling me it is in route. I am sure there should be a class action lawsuit against them by now. If not, I will be the first to look into this!

January 24, 2025
Unprompted review
Rated 1 out of 5 stars

This company scammed me out my money

This company scammed me out my money , I ordered 3 dresses Jan 16 and it’s Feb 7 and I still haven’t recieved my dresses or a reply from company. I found the company advertising in TikTok shop so we all need to let TikTok know this company are scammers‼️

January 16, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM,SCAM,SCAM!

I placed an order on 1/8/25 with Priority Processing, today is 1/17/25 and it hasn't even been shipped. I will be contacting my bank and the BBB. This seems to be a scam- NEVER AGAIN! If I could rete -0 I would've.

January 17, 2025
Unprompted review
Rated 1 out of 5 stars

Never received my items and company…

Never received my items and company refuses to refund me my money. I have written them 4 times and they finally got back to me saying they will check on the status and they ghosted me. No return emails no 24/7 chat as they state and stole my money. So not order from these people!! Warning. ‼️

November 7, 2024
Unprompted review
Luxuria & Co. logo

Reply from Luxuria & Co.

WRONG WEBSITE ! REVIEWER PURCHASED FROM SCAM WEBSITE LUXURIATELIER NOT FROM US!!! WAKE UP TRUSTPILOT !

Rated 5 out of 5 stars

Authentic items

Authentic items
Lightning fast delivery from Europe, got my items in 4 days from placing the order
Great seller, they have LV items that you can’t even get in US!!!!

January 27, 2022
Rated 5 out of 5 stars

My first time shopping from Luxuria &…

My first time shopping from Luxuria & Co. I am amazed by their professional customer service . My experience with Mr Patrick is so encouraging and beyond my expectation! His swift response and advice on how to receive the item I purchased from them in a timely fashion was impressive . The item arrived few days earlier than expected and the item was well packaged and protected beyond my imagination. (NICE LOUIS VUITTON BACKPACK) Thanks Mr Patrick and keep treating your customers good. Awesome experience!!!

September 15, 2021

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