Luxury Casino Reviews 

Great customer service

The bonus cash
Thanks luxury casino 😃

Absolute worst online casino I've tried. Website looks amateurish and "vibe coded" at best.

Games are boring and just badly designed, yet they have so many which makes it even worst.

The worst part is even though they claim that their slots are optimized for the "highest win rate guarantee" I've never see such low RTP (and tried quite a few of their slots)...

It's literally impossible to win anything that's remotely worth anything, the website is just a money grab, and I 100% don't trust any reviews that claim the opposite.

Stay well away, much better options out there.

Love the game, needed more side games for running low on money, saviour games,but I love it

Fast friendly service

Great casino, great customer service!!

Experience was quick, efficient and Got a great bonus

Very entertaining, new games,

Great service, heaps of bonuses

Great service. Heaps of bonuses

Signed up a few days ago (UK site) and made a deposit, account got blocked and was referred to risk management, sent KYC and account now set up, had a small play and found out that bank transfers need to be £300+ , made a withdrawel on Friday and was informed that processing will be tuesday due to it being a Australian holiday, I thought I was dealing with a UK outfit or at least Malta based. Anyway tried to look on the transaction list and it doesnt even show a upto date history or even the withdrawal pending! the peeps on chat are hit and miss, once the withdrawal goes through will be closing my account as was just looking at some UKGC alternatives, have limited live games (prag) and deposit limits dont seem to work, allow you to set but was restricted within a reasonable and sensible initial self imposed limit. It just feels quite dated the site, clunky with things not being where they should and history of transactions not updating

have since not had sight of the inbound withdrawel (via Swift) and then get my account restricted for safer gambling reasons! customer service are polite without actually being helpful, requested payment confirmation from payments team which will show that they have sent to the correct place and more importantly sent the payment in the first place as it should show time and date it was sent and the PACS008 suspicious that this hasnt been sent as its automatically produced for anyone sending swift) I wouldnt recommend this casino to anyone in the UK they operate how casinos use to 10 years ago where withdrawels take a age. Dealing with them with a time zone difference of 12 hours is ridiculous as when you need help during uk hours the relevant teams are literally fast asleep and when you do get hold of someone 12 hours later they may has well stayed asleep

I play on some non UKGC sites and they have significantly better withdrawels and customer service (they may operate in grey areas but they are polished and professional, same cant be said about
Luxury, there's nothing luxurious with the experience had in the past week, account opened and closed in a week, 2 restrictions in the same period and unhelpful customer service) Luxury casino asked for more details via trustpilot which Ive sent to assist, its all about wanting to be seen doing the right thing without actually doing anything, avoid for UK players (LXCC0071346143)

Update they havent sent the payment proof which is available for all swift transfers and today I get a email over a week after when they said they have sent to say it will be returned by the bank, formal complaint was already in place as didnt believe they sent in the first place and have since requested they send the proof regardless if it will be returned to raise with UKGC

Have now requested they send the payment via the fastest means ie card refund or alternative bank (the rejected bank was revolut which I was suspicious as multiple casino withdrawals via Swift and sepa reach the bank in a day, max 2 days) without the payment proof my bank were unable to track the payment (payment proof asked by revolut) definitely would not recommend , see my other reviews I give fair and honest reviews, sometimes you get a feeling something doesn't feel right and thats the case with this casino,

complaint was also made to them which UKGC are awaiting the outcome based on closed loop withdrawals which is the norm in the UK but if I deposit by bank transfer it should also be withdrawn the same, the min of £300 withdrawal via transfer could put some customers in a position to continue to gamble to reach this

Hopefully I can see some wins soon
Not been good here lately and I’ve been a very very loyal long standing supporter

i always have a great time playing even if im on the bottom end of it also its great to know theres always someone there to help because im not so great wt the computer thanks everyone who has helped me

I hate this sites AI chat bot. I think they make it difficult on purpose just to talk to someone. Just lole jackpot city...

Crappy site but just know decent wins are rare...

Absolutely outstanding customer service. They not only solved ny problem but solved it beyond my expectations. Thank you team luxury.

Takes way to long to get payed out should be 1 hr max

When I use to win it was awesome 👍

To much glitching and not enough bonuses

I deposited 15 dollars and it is gone tried speaking to an agent and it wouldn’t transfer just kept me with the chatbot, i dont think its right for money to just vanish and i want the 15 back to play at a better casino that doesnt do shady things like this