LuxuryBrandNew Ltd Reviews 19

TrustScore 1.5 out of 5

1.7

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Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Handbags Shop
  4. Men's Clothing Store
  5. Women's Clothing Store

Written by the company

We are a company with the aim of offering something that no longer exist, and with us if possible; personalization and exclusive attention to each one of our clients. Our mission is to take you by the hand and make your purchase a unique and unforgettable experience.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Scam

Scam! My booking was cancelled by Expedia due to the host being dodgy and the bank will not give me my money back either, exactly the same procedure as the other reviews, but they were posted after I had booked and sent money

January 6, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM! AVOID! This is a scam website! Paid for accommodation and a hefty £200 security deposit on top. When I cancelled because I had an alert from Vrbo claiming this was not a genuine listing, I requested a refund. Ruben Gomez (if that's even a real name) then tried repeatedly to get me to enter my card details to receive a 'refund' - all of these attempts were clearly attempts to get me to transfer more money to him, not the other way round. When I questioned the refund policy, he then changed the policy on the website there and then to state that sometimes a link would be sent to enter card details for refunds. He then got nasty, saying I din't know what I was talking about. I am now £420 down and do not have an accommodation booking. AVOID! SCAM!

December 10, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID LUXURYBRANDNEW.COM hosted by a scammer

In December 2024 this luxurybrandnew.com website put a fake listing on Booking.com for a studio to rent in Edinburgh, Scotland. It was canceled (not by myself) and I was hooked on a whatsapp chat where I knew better than to go along but my brain was off that morning and I was robbed of 518 GBP + excessive transaction fees to rent the studio. I insisted for a proof of reservation and was sent the a screenshot of the canceled booking.com reservation. It took a while to receive a fake receipt without any kind of information about the rented studio, its address, dates, etc. I backed out. But there would never have been a studio stay. It is all fake. The scammer said I would be refunded but it had not happened and never will.
AVOID LUXURYBRANDNEW.COM
hosted by a scammer

December 22, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

This is a great website for top design wear for man and woman. Brilliant prices, easy to order, great customer service and fast delivery. The only downside is that you have to be quick because the deals are so good and they sell out in no time. Highly recommended.

July 1, 2022
Unprompted review
LuxuryBrandNew Ltd logo

Reply from LuxuryBrandNew Ltd

Thanks for your purchase, enjoy!! ;)

Rated 5 out of 5 stars

Great shopping 🛍

I bought several items in this shop , I’m really happy with them and the staff it’s very friendly 🤩

June 27, 2022
Unprompted review
LuxuryBrandNew Ltd logo

Reply from LuxuryBrandNew Ltd

Thanks for your purchase, enjoy!! ;)

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