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Antwerp Luxury Candle Supplies Reviews 

333
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Not my first order . Just got my order today . Thank you for the nicely packed order. Everything was perfectly safe . Really happy with every item I ordered. All scents smells amazing 🥰... See more

Company replied

Rated 5 out of 5 stars

I am satisfied with my purchase.Everytging came in well packaged and i got exactly what I have been looking for.Am really happy

Company replied

Rated 4 out of 5 stars

Good fast delivery as always ! I loved some new products but the size of the red bell could be higher, to make it more like statement piece. Still very elegant but would love that you can offer more... See more

Company replied

Rated 5 out of 5 stars

Over the past year, I’ve tested many of their products—coco soy wax, jars, wicks, and a variety of fragrances. Everything is always top quality, their customer support is fantastic, and shipping is fa... See more

Company replied

Company details

  1. Candle Store
  2. Glassware Wholesaler
  3. Hobby Store
  4. Wax Supplier

Written by the company

Antwerp Luxury Candle Supplies is the leading wholesale supplier of candle making supplies in Europe. We only supply the highest quality of products for our candle making supplies like candle vessels, diffuser bottles, premium waxes, candle making accessories, candle dye colourss and the best fragrance oils. Official partner and distributor for Luxury Candle Supplies Australia and official distributor of the All Seasons Wax products. We only distribute ethically produced and revolutionised Soy waxes.   Antwerp Luxury Candle supplies serves candle makers all across the world, daily shipping worldwide. Looking for a private label candle range? Let us know, we are happy to help.

Antwerp Luxury Candle Supplies is the leading wholesale supplier of candle making supplies in Europe.

Written by the company

Daily Shipping Worldwide!
We only supply the highest quality of products for our candle making supplies like candle vessels, diffuser bottles, premium waxes, candle making accessories, candle dye colourss and the best fragrance oils.

Contact info

4.8

Excellent

TrustScore 5 out of 5

333 reviews

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4.8

All reviews

(333)

216 reviews in the last 12 months

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Rated 5 out of 5 stars

Briliant and fast service.Easy ordering…

Briliant and fast service.Easy ordering and quick delivery. Beautiful products .

November 20, 2025
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Reply from Antwerp Luxury Candle Supplies

We’re delighted to hear you’re happy with our brilliant and fast service, easy ordering and quick delivery. It’s wonderful to know you love the products as well.

Rated 2 out of 5 stars

Fast delivery, but no good quality

Fast delivery,
Perfume bottles are ugly, stickers not well fixed, and worst, very difficult to pour, meaning you lose a lot when trying to put the content into a nicer, smaller bottle. Also, doesn’t smell very nice. Looks very much like cheap perfume from China sold under Antwerp label 😕

December 1, 2025
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Reply from Antwerp Luxury Candle Supplies

Thank you for your feedback. I’m truly sorry to hear that the product did not meet your expectations.
I would like to clarify that our perfumes do not come from China. All our fragrance compositions are sourced from reputable, well established perfume houses within Europe, and each batch undergoes strict quality control.

The issues you mentioned regarding the bottles and stickers are not the standard we aim for, and we will investigate this immediately. If you would like, we can arrange a replacement or discuss an alternative solution for you.

Please let me know how you would like to proceed, and again, thank you for bringing this to our attention.

Rated 5 out of 5 stars

I’m very happy with my experience with…

I’m very happy with my experience with Antwerp Luxury Candle Supplies. I’m already ordering from them for the 4th time and everything is always great – from ordering to delivery. I also contacted them via email and the reply was very prompt. A reliable candle supplier with great products and service. Highly recommend!

November 28, 2025
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Reply from Antwerp Luxury Candle Supplies

Thank you so much for your wonderful feedback.
We’re truly happy to hear that you’ve had consistently great experiences with your orders and with our customer service. It means a lot to us that you continue to choose Antwerp Luxury Candle Supplies.

We appreciate your trust and your kind recommendation.
If there’s ever anything else we can help you with, we’re always here for you!

Rated 5 out of 5 stars

Always satisfied

Always satisfied! Good quality products and super fast delivery!

November 20, 2025
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Reply from Antwerp Luxury Candle Supplies

Thank you so much for your kind review. We are delighted to hear that you’re always satisfied with our products and fast delivery.
We truly appreciate your support and look forward to serving you again.

Rated 2 out of 5 stars

Misleading images on webshop

Misleading images on webshop
Missing jars top

November 19, 2025
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Reply from Antwerp Luxury Candle Supplies

Thank you for your feedback. We are truly sorry to hear that the jars did not meet your expectations.

On our website it is clearly mentioned that the lids for these jars are not included and can be purchased separately. We always try to communicate this as transparently as possible, but we understand that it may still cause confusion, and we apologise for that.

Regarding the missing item, this has already been refunded for you, as customer satisfaction is very important to us.

If you have any further questions or if we can still assist you in any way, please feel free to contact us. We are always happy to help.

Rated 5 out of 5 stars

Great candle supply company

We recently have started buying our candle supplies from Antwerp Luxury Candle Supplies. They have been nothing but great for us and always ship our orders quickly.

November 12, 2025
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Reply from Antwerp Luxury Candle Supplies

Thank you so much for your wonderful review. We truly appreciate your trust in our company and are delighted to hear that you had a great experience. We look forward to serving you again soon.

Rated 5 out of 5 stars

Excellent Service & Products

I have just received my 2nd order from this company. My first order was just to try it out and only did four candles. I was so impressed that now I have ordered a bit more for testing. So far, the entire experience has been wonderful and top tier. The shipping is incredibly fast (from Belgium to Denmark), no missing items, and everything packaged very well, no damage. The jars I'm trying are more lovely in person and so far, the fragrances are very nice. Only today did I get one wrong fragrance by mistake. I immediately emailed them with my paid order and a photo of the mistaken fragrance. They replied within minutes and stated they will send out the correct fragrance right away. No need to send back the wrong one. So helpful and efficient. I also really love the personal touch with the handwritten message on the boxes. I can't say enough good things about Antwerp Luxury Candles Supplies. I will definitely be ordering more and they may become my new main supplier :) Thank you LCS!

November 12, 2025
Unprompted review
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Reply from Antwerp Luxury Candle Supplies

So sweet Shanen, thank you!! :-)

Rated 1 out of 5 stars

Avoid at all costs – Incompetence and total disregard for customers

I run a small business, and this experience has been disastrous. My order was partially delivered, and the rest never arrived. Despite multiple follow-ups since October 23, 2025, I have received no refund for the missing items.

The company hides behind their carrier, even though no claim was ever filed on their side, as confirmed by Chronopost. Every email is full of empty excuses and unkept promises, and some phone calls even ended with them hanging up on me.

Their inaction has blocked my production and business operations, caused financial strain, and shows a complete disregard for small professional clients.
Nonexistent customer service, misleading communication, and total lack of professionalism. Avoid this company at all costs if you take your business seriously.

October 23, 2025
Unprompted review
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Reply from Antwerp Luxury Candle Supplies

Dear Zorah,

We are sincerely sorry to read about your disappointment and the inconvenience caused by the delayed delivery of several parcels in your October order.

We would like to clarify that your case has been under official investigation by DPD, our transport partner, since the day the delivery issue was reported. The claim was indeed filed correctly, and we have been following up with DPD on a regular basis to obtain an outcome. Unfortunately, as long as the investigation remains open, no refund or replacement can legally be processed before the carrier confirms the final status of the shipment.

We fully understand how frustrating this situation has been and deeply regret the impact it has had on your business. Please be assured that we have never ignored your messages, our team has consistently communicated updates throughout the investigation process.

Once DPD provides their official conclusion, a full refund for the missing items will be issued without delay.

We remain committed to resolving this matter in a professional and transparent manner and thank you for your continued patience.

Kind regards,
Antwerp Luxury Candle Supplies

Rated 5 out of 5 stars

Good supplier

The whole experience from ordering to delivery was excellent, the last time being glass products, one broke and in return I received a voucher that had no time limit and could be applied to the next order. Thank you

October 30, 2025
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Reply from Antwerp Luxury Candle Supplies

Thanks Christina for these kind words.

Rated 5 out of 5 stars

The quality of the products was very…

The quality of the products was very good. I think only inside Belgium the shipping costs are very high, especially if someone wants to order multiple times

October 16, 2025
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Reply from Antwerp Luxury Candle Supplies

Thank you so much for your feedback 💛
You’re absolutely right, shipping costs can be quite high, especially for international deliveries. We’re currently negotiating with our courier partners to secure the best possible rates for our customers.

We really appreciate your understanding and support! ✨

Rated 5 out of 5 stars

Perfect

Perfect. Exclusive vessels, immediate delivery. The customer service answers all the questions. Thank you.

September 22, 2025
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Reply from Antwerp Luxury Candle Supplies

Thanks Tamara for this review. :-)

Rated 5 out of 5 stars

Very happy with my purchase

Very happy with my purchase, fast email response, super fast shipment and delivery. and the fragrances smells identical. will buy again

September 18, 2025
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Reply from Antwerp Luxury Candle Supplies

Dear Staphanie, happy with these kind words. Thank you. :-)

Rated 5 out of 5 stars

Everything was perfectly packed

Everything was perfectly packed, all products have a very good quality and the note on the box was soo cute!!
We are really happy with our order!!
Thanks!!

September 8, 2025
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Reply from Antwerp Luxury Candle Supplies

Happy with this review. :-)

Rated 5 out of 5 stars

Super fast service and very helpful…

Super fast service and very helpful easy to understand website!! Very happy I chose them as a first time candle making (hopefully soon) candle business too !!

August 7, 2025
Unprompted review
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Reply from Antwerp Luxury Candle Supplies

Thanks :-)

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