Luxury Of Watches Reviews 

1,926
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent condition of the watches, often noting they exceed expectations or are exactly as described, with many appreciating the genuine parts and original paperwork. The staff receives frequent commendation for their professionalism, helpfulness, and extensive knowledge, making the purchasing process smooth, trustworthy, and pleasant. Reviewers also frequently highlight the fast, secure, and accurate delivery service, with many receiving their orders quicker than anticipated and appreciating the careful packaging. However, some customers also noted issues with watch sizing or difficulties when attempting to adjust links.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the watches for arriving... See more

Staff

Customers had positive experiences with staff, frequently praising individuals like a staff member for being... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent condition of the... See more

Service

Consumers find service to be positive, with many reviewers describing it as great, amazing, and even... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast and quick shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great to do business with! Bought 3 watches! Customer service and responsiveness is perfect. Had an issue with wife’s watch and was addressed immediately sent out and back in no time! Only place I pl... See more

Rated 5 out of 5 stars

This group is very cordial and respond in quick time. Unlike another CA dealer, they are trustworthy, professional and keep it simple. No deposits, no “Read our FAQ’s”, just totally up front. I... See more

Rated 5 out of 5 stars

Thomas Walker I’ve purchased two Rolex’s from LOW For my wife. One was lady date just oyster beautiful watch New. Was so pleased with the buying experience that I purchased a pre-owned lady Pre... See more

Rated 5 out of 5 stars

The watch was bought sight unseen based of the description and assistance of additional items from Manny. Not only did the watch hit all expectations it exceeded them. The shipping was fast and accura... See more


4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(1,926)

97 reviews in the last 12 months

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Rated 5 out of 5 stars

MARTIN !!!!

MARTIN !!!!
I PROBABLY CALLED HIM THREE TIMES ASKING QUESTIONS. HE WAS PATIENT AND SUPER KNOWLEDABLE AND I FELT GAVE GOOD ADVICE.
I ENDED UP BUYING THREE ROLEX WATCHES FROM HIM. ALL WERE AS ADVERTISED AND TWO OF THEM WERE BETTER THAN ADVERTISED !!!

March 24, 2025
Rated 5 out of 5 stars

3rd Rolex from LOW

I have now purchased 3 watches from Martin with LOW over the last two years. Each transaction has been easy and fluid. The product quality was impeccable.
Conclusion: This company is trustworthy!
John E.

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

WOW!!!! Rolex Submariner

WOW! I was very skeptical when looking to purchase a luxury watch of this value over the internet. I did a lot of research on LOW, including reading through all of the reviews and calling and speaking to Martin. I called over the weekend and realized that LOW is only open on weekdays. On Monday morning, I received a follow-up call from Martin, who returned my call from the weekend. We finally connected a few days later, and Martin was a pleasure to talk to and work with and was very knowledgeable about the Rolex Submariner that I was looking for. Martin thoroughly answered all my questions in detail. We discussed the condition of the pre-owned Rolex and he assured me that it was in excellent condition and had been serviced for operational condition. I decided to pull the trigger and order the watch. It arrived within a few days via Fedex and when I opened the box and thoroughly examined the watch it wasn't in excellent condition as Martin had discussed, it was in PRESTINE condition for a pre-owned Rolex! I couldn't be happier with the purchase, Martin and LOW! I would recommend LOW to anyone looking to purchase a luxury watch and will definitely be purchasing from Martin again! Thank you!

February 12, 2025
Rated 5 out of 5 stars

Amazing experience

Amazing experience! Timepiece matched the descriptor as being in mint condition. Included Rolex box and booklet with letter of authenticity. I needed an extra link and the store overnighted the link with tool to add links myself. Watched shipped immediately. I highly recommend this company when shopping for luxury watches. Smooth and seamless transaction from start to finish. I will definitely be a returning customer!

February 3, 2025
Rated 5 out of 5 stars

New Rolex Sub

Purchased a new Rolex Submariner and the watch came as advertised with box and papers. Customer service was excellent and answered all the questions prior to purchase. Won’t hesitate to buy from them again.

January 15, 2025
Rated 5 out of 5 stars

Excellent experience!

The watch we received was just as advertised and in perfect condition. The buying process was very easy and we got all of our questions answered quickly.

January 7, 2025

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