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3.0

Average

TrustScore 3 out of 5

6 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Don't provide them with your…

Don't provide them with your information. It's a small industry, and in my years of experiencing headhunters this lot are dubious! very poor handling of a high level role applicant! Very rude and inexperienced recruiter. Would avoid them if I had a do-over.I answered an approach on LinkedIn, checked the website and it seemed legit. On the phone the recruiter was rude and had very limited knowledge. This was for a senior role in a legitimately revered company in the UK. The approach stunned me, and I wished I'd not sent them my CV and details. I was assured they'd discuss my info with the company seeking to fill the vacancy. I then never heard back.

October 13, 2025
Unprompted review
LR logo

Reply from LR

Dear Reviewer,

We take great pride in our reputation as a boutique executive search firm, built over 18 years of consistent professionalism and integrity within the industry. Having reviewed your comments, we unfortunately have no record of any engagement matching your description.

Luxury Recruit operates with the highest standards of candidate and client care — something well recognised by those who have worked with us directly. We therefore believe your remarks may be either mistaken or misattributed to the wrong company.

If you genuinely believe you have interacted with us, we invite you to contact me directly — Mohammed Mirza, Founder l — so that we can investigate and resolve the matter appropriately. Our contact details are clearly listed on our website.

We value transparency and fairness, and we will not tolerate false or defamatory statements that misrepresent our firm’s conduct or professional standards.

Sincerely,
Mohammed Mirza
Founder
Luxury Recruit

Rated 5 out of 5 stars

Dr Lauren Reddy

Dr. Lauren Reddy performed a hip replacement. I found him to be so caring, kind & above all, extremely professional & my operation was a huge success, thanks to him !

June 9, 2025
Unprompted review
Rated 1 out of 5 stars

total crooks

total crooks. The boss is an awful man, one of the worst people I've ever had to deal with. Avoid at all costs.

March 20, 2024
Unprompted review
LR logo

Reply from LR

Dear Reviewer

We are genuinely sorry to hear about your negative experience, but it seems there might be some confusion as we have no record of any dealings with someone named Ben or any interactions matching your description. We take all feedback seriously, and it's concerning to hear such strong sentiments.

We strive to maintain the highest standards of customer service and integrity in all our dealings. If there has been a misunderstanding or if you could provide more details so we can investigate this matter further, we would greatly appreciate it.

Please feel free to reach out to our team directly so we can address any concerns you may have and work towards a resolution.

Thank you for bringing this to our attention.

Sincerely,
Mohammed Mirza
Group CEO

Rated 1 out of 5 stars

Wouldn’t recommend

Wasn’t 0 stars or else I would have given 0. I guess the 1 star can be for the quick response/call from applying. Answered a briefing call with them and found the recruiter really rude. When they condensed the responses it wasn’t a reflection of what I said so I resummarised it for them. They were just simply rude and arrogant about the role and requirements. I did miss the fact that it isn’t a hybrid role but there was no need for the rudeness. Appreciate that the role wasn’t for me and this was identified before any time was wasted but no need to be threatening about opening/closing career prospects.

November 29, 2022
Unprompted review
LR logo

Reply from LR

Dear Reviewer,

Thank you for taking the time to provide feedback on your experience. We take all comments seriously and are committed to ensuring a positive experience for everyone we interact with.

I’m concerned to hear about your perception of rudeness and arrogance during your interaction with our recruiter. This is not the standard we aim for, and I apologize if we fell short of your expectations. Our team is trained to maintain professionalism and courtesy at all times, and it’s disappointing to learn that this may not have been your experience.

Regarding the miscommunication about the role’s nature, I understand how crucial clarity is during the recruitment process. We strive to provide accurate and comprehensive information about our job openings, and I regret any confusion caused.

I also want to address your concerns about the tone used regarding career prospects. Our intent is never to threaten or intimidate; rather, we aim to provide honest, constructive feedback that can aid in professional development.

We value your insights as they help us improve. If you’re willing, I would appreciate the opportunity to discuss this matter further with you. Your detailed account could greatly assist us in enhancing our processes and ensuring a more positive experience for future candidates.

Thank you again for your feedback.

Rated 5 out of 5 stars

Seamless from Start to Finish

Luxury Recruit are keen on ensuring the job is the right fit for you as an employee as much as the company. Olivier was excellent throughout the process and updated me on a regular basis and at convenient times. I couldn't recommend Olivier and the team highly enough, they have put my confidence back into recruitment agencies!

February 26, 2019
Unprompted review
Rated 5 out of 5 stars

Thanks

It was a real pleasure to have Luxury Recruit as a support for my recruitment process.
Efficiency, reactivity, support were really present throughout the process.
A GREAT THANKS to Olivier.

February 18, 2019
Unprompted review

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