U.S. Luxury Shippers Reviews 151

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

My experience with US Luxury Shippers was amazing! My car was delivered quickly and safely! I have used this company twice and both times I felt at ease. I was communicated with effectively at time of... See more

Rated 3 out of 5 stars

I contacted US Luxury Shippers online and got a quote very fast. After this, it was radio silence for couple of days until the day before pick up to tell me that the drivers were 1 day ahead of... See more

Rated 5 out of 5 stars

I only have good things to say about Jackie. He "delivered-as-promised" the whole way. Very professional, timely and hassle-free. They cost a bit more than the competition but after having had to go... See more

Rated 5 out of 5 stars

I highly recommend US Luxury Shippers. Jackie clearly understands the disappearing concept of ‘customer service’. He answered all my questions and quickly responded to my text and voice mail messages.... See more

4.7

Excellent

TrustScore 4.5 out of 5

151 reviews

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Rated 5 out of 5 stars

Received excellent service from Jackie…

Received excellent service from Jackie (reservation and contact agent) to Mike (transport driver). Car was picked-up at the set time and delivered as promised. If needed, I would use this service again.
Thanks!

January 29, 2019
Unprompted review
Rated 5 out of 5 stars

Driver that delivered my car was over…

Driver that delivered my car was over the top! He handled my car with extreme care. Kept in contact and arrived on schedule as he said he would. I wouldn’t hesitate to recommend Jackie and his team to move your Dream Car anywhere anytime.

December 5, 2018
Unprompted review
Rated 5 out of 5 stars

Amazingly fast pick up and delivery…

Amazingly fast pick up and delivery from LA to Nashville!
Jackie was great. I emailed a request for info on Saturday night, and he called me within 15 minutes. The pricing was very fair. The car was picked up that Tuesday, and I was shocked to receive a call from the driver on Saturday that he was in Nashville and ready to deliver my car to me!!
Don't use anyone else. They are the BEST and Jackie is on top off it during the whole process.

November 26, 2018
Unprompted review
Rated 5 out of 5 stars

Indiana to L. A.

Jackie was awesome! The carrier (Diamond Case Transport) was at my door when he said he would be, and delivered when he said he would.Will was every personable and fantastic to work with.
Don’t go with people that low ball you on price they will get you nowhere.
U. S. Luxuray Shippers delivers!

November 13, 2018
Unprompted review
Rated 5 out of 5 stars

Great experience

I submiited a request for shipment online on Tuesday afternoon. Jackie immediately called me with an estimate. He also told me the car could be delivered the same week. This after I had waited 3 weeks on another company. Jackie arranged for my car to be picked up on Wednesday morning. The driver called me with uodates and delivery information. I received the car on Thursday afternoon. The driver was great and car in excellent condition. Many thanks and a great job all around.

October 25, 2018
Unprompted review
Rated 5 out of 5 stars

Exception customer experience!!!!

I looked at many auto transport companies but after talking to Jackie and some of the customer feedback I choose U.S. Luxury Shippers. I wanted to follow up and thank Jackie for the timely follow up and attention to details and the driver Alex. You both provided an exceptional customer experience even when the car created challenges by not starting. The communications and updates were timely and the Cadillac arrived in perfect condition A DAY EARLY even!!! I will use your company anytime I have auto transport needs and highly recommend to anyone that has a car to ship.
I am a very satisfied customer
Patrick

September 20, 2018
Unprompted review
Rated 5 out of 5 stars

No hassle from beginning to end

No hassle from beginning to end. I could not have asked for a more seamless and easy move of my two vehicles. Will definitely be using US luxury shippers again!

August 30, 2018
Unprompted review
Rated 5 out of 5 stars

Bentley from New York to Miami

Recently had a Bentley shipped from New York to Miami and the entire process was very smooth and efficient. Jackie was a pleasure to work with and was always available to answer any questions. Thanks for the great service!!!

August 28, 2018
Unprompted review
Rated 5 out of 5 stars

Great service

I was very pleased with my car delivery experience. It was hassle-free, well priced, and very convenient. I would definitely recommend this company to friends and family!

August 21, 2018
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience! Would 100% reccomend, super honest very reliable and pleasure to work with !

Would use again And recommend to all my friends!

August 20, 2018
Unprompted review
Rated 5 out of 5 stars

The Best Part of Moving

My recent move from NY to Las Vegas with my family of 6 was quite expensive and stressful, with all the packing and shipping and travel arrangements. Everything was a hassle besides for shipping my car. These guys took care of every detail for me. They arranged the pick up for my last day in NY and I had the car delivered to my new house 5 days later, exactly when they told me to expect it, and it cost $400 less than any of the the other companies I was considering! I'm so happy with their service (not a single scratch on the car) and would highly recommend them to everyone. Thanks guys!

August 14, 2018
Unprompted review
Rated 5 out of 5 stars

This is the second time that I have…

This is the second time that I have used US Luxury Shippers this year and they are fantastic. Without a doubt the best customer service experience. If you want a guaranteed safe reliable convenient delivery of your car look no further.

-Phillip

July 16, 2018
Unprompted review
Rated 5 out of 5 stars

Customer Service!

I highly recommend US Luxury Shippers. Jackie clearly understands the disappearing concept of ‘customer service’. He answered all my questions and quickly responded to my text and voice mail messages. The drivers were professional and very helpful; transporting my three vehicles halfway across the nation quickly and safely. They even went out of their way and helped get the cars into my garage (not an easy feat since two cars were not operational). I will not hesitate to utilize their services again, and I still have Jackie on my speed dial!

July 12, 2018
Unprompted review
Rated 5 out of 5 stars

Very professional service

Very professional service. Car was promised to be picked up next day and delivered in 2 days and ended up getting delivered in one day. Awesome communication from the sales department, dispatcher and truck driver. I definitely will use them again for any auto transport in the future. Thanks again!!!

June 25, 2018
Unprompted review
Rated 5 out of 5 stars

Jackie at US Luxury Shippers was more…

Jackie at US Luxury Shippers was more than a pleasure to work with. We contacted him to ship a classic car from Virginia to Atlanta with only one day's notice for a production in Atlanta and he took care of us instantly. The vehicle was shipped to Atlanta and back to Virginia with absolutely no issues at all. US Luxury Shippers is without a doubt our go to when it comes to shipping vehicles state to state.

- Cody Patrick
Producer at Resolve Media Group
Atlanta, GA

June 11, 2018
Unprompted review

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