Fantastic customer service. Purchased two tone datejust and it was simply beautiful. Indexes were perfect, look and feel of watch was very good. I own a Gen Datejust and I couldn’t tell difference. I... See more
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Would off gave 5 stars but payment processing needs a little work doing on it Ordered 2 watches and received as items displayed on website the guys are helpful when asking any questions this is a le... See more
I have purchased a few watches from Luxurywatchmall, they have been great. A previous order one of the watches was out of stock, I was informed and asked to select an alternative. Very simple, canno... See more
This site is absolutely 100% a scam… i purchased a watch and was routed to the pay site which i paid 350$ cdn i reached out to the luxury watch and after i sent them multiple pictures of purchase conf... See more
Company replied
3.5
Average
29 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Fantastic customer service
Fantastic customer service. Purchased two tone datejust and it was simply beautiful. Indexes were perfect, look and feel of watch was very good. I own a Gen Datejust and I couldn’t tell difference. I had a small issue with date not lining up perfect in window. After a quick reponse not only did agent send me a new watch but let me keep original watch. I could not ask for better service. I will be purchasing more In future.
July 9, 2025
Unprompted review
Every single purchasing experience has…
Every single purchasing experience has been outstanding. This is definetely my preferred site to purchase expensive watches without having to worry about being scammed.
May 31, 2025
Unprompted review
I have bought several watches
I have bought several watches . The process is seamless, and communication and shipment tracking is top notch. Their certification program is also great when dealing with higher value watches.
May 26, 2025
Unprompted review
I've had it for about two weeks now
I've had it for about two weeks now, and it keeps time perfectly. Friends couldn’t tell it’s a replica unless I told them. Definitely worth it if you want the look without the huge cost.
March 2, 2025
Unprompted review
Impressive for daily wear — don’t expect perfection
Got a Royal Oak-style replica from Luxurywatchmall. First impression was very positive — it looks sharp and stylish. When you look very closely, some of the details (like logo engraving) are not as crisp as an original, but for a $200 replica, that’s acceptable. What matters to me is the overall look and feel, and it definitely delivers that. Customer service was polite and responsive, and they even helped me choose the right model. Would recommend if you're not overly picky.
March 28, 2025
Unprompted review
Great look, minor issues with the strap
I purchased a GMT-style watch from Luxurywatchmall and overall I’m really happy with it. From a visual standpoint, it looks great — I’ve had friends assume it was real at first glance. The only small downside is the strap; it feels a bit cheaper compared to the case. But for this price, I honestly didn’t expect perfection. It keeps time well and looks good on the wrist. Shipping took around two weeks, which was reasonable. Would buy again.
March 2, 2025
Unprompted review
I ordered a watch with PayPal paid the…
I ordered a watch with PayPal paid the invoice and they have never replied to my messages for confirmation of tracking number. I could say this is a scam website with outdated information.
May 6, 2025
Unprompted review
Reply from Luxurywatchmall
Hello, we have replied to your email and have refunded you because the product is out of stock.
SCAM
Paid for my watch and never heard from them again. SCAM. Why would customs take my watch if you are a legit buisness
December 30, 2024
Unprompted review
Reply from Luxurywatchmall
Dear customer, we are sorry for the bad experience. Since your package was detained by customs, we have already refunded you. We tried to contact you, but did not receive your response.
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