I ordered several times from Luxware in the last year. Always good quality products, delivered within days - max 1 week. When I wasn't happy with a product, eg due to a damage, then customer service r... See more
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Update: Received my items after months... I still think that the customer service can do way, way better job by communicating in due time with their customers: delays are expected and perhaps accepte... See more
Company replied
Luxware is one of my favourite stores to purchase at because of their excellent customer service. If it were possible, I would have given them a perfect score of 100 out of 100 for their packing a... See more
Hi there This is my first order should be delivered within 3-5 working days but now more than two weeks even they didn’t send to me confirmation email or tracking number, just my money has left... See more
Company details
Written by the company
At Luxware, we provide the finest homeware in the market. With excellent craftsmanship and first-class talent, we are able to provide you with the important things that make your house a home. We have the plates to serve your family dinners . We have the bedding to make those cosy nights even more cosy. And we have every other little thing to make sure your home stays a home. With current partnership with Karaca, the leading homeware brand in Turkey established in 1973, we bring stellar quality products to the UK. And we wouldn’t be able to do this without our values which we take more seriously than anything else. Treating all of our customers with respect is at the very core of our business. We are wholly devoted to make your experience with us as excellent as ours with you and make an environment where everyone is welcome because at Luxware, we are a family.
Contact info
Luxware LTD, HA7 1EE, London, United Kingdom
- +447384782020
- info@luxware.co.uk
- luxware.co.uk
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highly recommend
I am really pleased with my purchase from Luxware the products are of a high quality and the prices are very reasonable. Excellent costumer service which are always ready to help and answer any query.
I am definitely buying again from them.
October 15, 2021
Unprompted review
High quality product
High quality product, much nicer than the photo on the website, quick delivery and brilliant after sell service, I had queries and all been answered. Highly recommend the website
October 13, 2021
The products are always of good quality.
October 13, 2021
I really like it thanks
October 9, 2021
Delivery was prompt
Delivery was prompt, however, no details of refund or return were provided. Plus, straight after placing the order I send a message on Instagram for a note to be added, however, never had a response and the note/message was not added to the order.
October 8, 2021
Really good and nice Erly My delivery…
Really good and nice Erly My delivery is coming
October 3, 2021
Amazing product and quick delivery
October 2, 2021
Amazing service and items
Amazing service and items, received the items next day without any hassle in perfect condition! Thanks a lot!
September 21, 2021
You have to pay for delivery and…
You have to pay for delivery and returns!
September 18, 2021
Unprompted review
Can’t fault the service and I love my…
Can’t fault the service and I love my product.
The goods came as exactly as the image which can be a hit and miss at times. And the sweet note that came with the goods and packaged so beautifully. Love love love.
September 15, 2021
Great quality very good customer…
Great quality very good customer experience and fast delivery 👍 I was very happy with my orders. It has come to the perfect order
September 14, 2021
Unprompted review
I’m soooo happy with product
September 10, 2021
As always great service and wonderful…
As always great service and wonderful products. Highly recommend. Fourth time ordering now.
September 7, 2021
Great service
September 6, 2021
Thanks for your good quality and best…
Thanks for your good quality and best customer service
September 5, 2021
Very pleased with my purchase.
Very pleased with my purchase.
Excellent quality!
Arrived with the expected delivery time frame.
Very happy overall :)
August 21, 2021
Great products.
August 19, 2021
The items that I've bought really…
The items that I've bought really satisfying really happy with it
August 15, 2021
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