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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quality of the products, noting that items are often as described, well-packaged, and fit perfectly. Many people also highlight the excellent delivery service, with products arriving promptly and in perfect condition. The customer service is also commended for being helpful and responsive. However, some people were dissatisfied with the product quality, mentioning issues like poor print centering or items not sticking fully. A few other people also felt that the delivery could be slow, and some noted that products advertised as compatible did not work with their specific car models.

What people talk about most

Product

Reviewers mention positive feedback about product quality and fit. Many customers praise the good quality,... See more

Quality

Consumers generally express satisfaction with the quality of products. Many reviewers highlight items... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the excellent and quick delivery,... See more

Service

Users describe positive interactions with service. Customers consistently praise the quick and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I contacted Lxud about upgrading the headlights on my BMW 3 Series, as the originals were dull and boring. They sourced a set of LED headlights with modern angel eyes, and the difference is incredible... See more

Company replied

Rated 5 out of 5 stars

Love the product and had great customer service. Company was so helpful with initial email enquiry before I purchased the product. Although there was a mix up with the delivery, the company were so... See more

Company replied

Rated 5 out of 5 stars

Contacted Lxud regarding GTS tail lights I wanted for my BMW m4. Although they do not sell it on their website, they sourced them and couldn’t be happier! Highly recommended and seriously quick and ea... See more

Company replied

Rated 5 out of 5 stars

Very Pleased with my product very prompt delivery came quicker than i expected

Company replied


Company details

  1. Car Accessories Store
  2. Auto Accessories Wholesaler
  3. Auto Machine Shop
  4. Auto Parts Store
  5. Racing Car Parts Store

Written by the company

Established with a passion for enhancing the driving experience, we are a leading online store dedicated to sourcing and delivering top-notch products globally to car enthusiasts and professionals alike. Customise Your Ride with Premium Car Accessories! 🚗 Upgrade your driving experience with our wide range of high-quality car accessories, we have everything you need to make your car stand out on our leading online store! Don't miss out on our sales! Visit www.Lxudcustomz.co.uk for unbeatable deals. The Customisation Begins Here. 🛒


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

153 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful

Very helpful, struggled to fit the front badge and had good communication with Lxud over all good experience.

June 27, 2024
Unprompted review
Lxudcustomz logo

Reply from Lxudcustomz

Hi Trevor,
Thank you for taking the time to leave your feedback! We are glad we were able to assist and provide support with your install.

Rated 1 out of 5 stars

Poor quality product purchased for…

Poor quality product purchased for mini. The mirror covers were not even a good fit and overall finish of the product was shoddy.

May 25, 2024
Lxudcustomz logo

Reply from Lxudcustomz

Hi Chris

We sincerely apologised for the issues you experienced with the mirror covers for your Mini, via email promptly. It appears there may have been a manufacturing error affecting the fitment. Regarding the finish, the covers have a protective film that, once removed, reveals the true surface, as we had explained.

Without delay we issued you with a full refund. Thanks for your feedback.

Rated 5 out of 5 stars

Dust Caps

The quality is good, but delivery took a long time.

May 22, 2024
Lxudcustomz logo

Reply from Lxudcustomz

Hello,

Thanks for the feedback! We apologies about the delay and appreciate your patience.

Rated 5 out of 5 stars

RCD 360 pro

Ordered the RCD 360 pro for the mk6 gti, fitting is very easy and quick, it’s a great head unit with apple car play.
Packaged well and came within a week

May 11, 2024
Unprompted review
Lxudcustomz logo

Reply from Lxudcustomz

Hi Andrew,
Thank you for taking the time to leave your feedback! We're delighted to hear that you're enjoying the headunit! Hope to you soon.

Rated 5 out of 5 stars

After a bit of a wait and mix up with…

After a bit of a wait and mix up with delivery my package arrived well packed and the exhaust tips look great, easy to fit..really pleased. Quick responses to any of my questions by email. Will be using them again in the near future👍👍

April 26, 2024
Unprompted review
Lxudcustomz logo

Reply from Lxudcustomz

Hi David,

Thanks for taking the time to leave a review! We are glad the mix up was resolved and you are satisfied. look forward to your next order!

Rated 5 out of 5 stars

Packaged well exactly the components I…

Packaged well exactly the components I ordered about two weeks from ordering arrived so pretty quickly. Good price easy to fit just take your time got some cheap plastic tools of amazon too.

March 29, 2024
Lxudcustomz logo

Reply from Lxudcustomz

Hello,

Thank you for leaving a review on your experience with your mini tail lights!
Hope to see you again soon!

Rated 4 out of 5 stars

Great quality product

Great quality product! No complaints on the product.
Delivery time could be improved!

March 27, 2024
Lxudcustomz logo

Reply from Lxudcustomz

Hi Nigel,

Thank you for sharing your experience !

Rated 5 out of 5 stars

Steering Wheel Cover

Decent quality, A bit of a pain to fit but took about 4 hours and saved £500+ on a new steering wheel.

Speedy delivery and quick replies from lxudcustomz on Facebook

March 14, 2024
Lxudcustomz logo

Reply from Lxudcustomz

Hi Ashley,

Thank you for sharing your honest opinon! hope to see you soon.

Rated 5 out of 5 stars

My product came in perfect condition

My product came in perfect condition, was made completely how I wanted it. Will be using again for future parts.

March 26, 2024
Unprompted review
Lxudcustomz logo

Reply from Lxudcustomz

Hi Harvey,

We are glad you love your new carbon fibre steering wheel!

Rated 5 out of 5 stars

Great service and good price

Great service and good price, the Mini rear lights arrived with no fuss and well protected.

February 25, 2024
Lxudcustomz logo

Reply from Lxudcustomz

Hello Derek,

Thank you for taking the time to leave your feedback! We are pleased to hear you enjoy your new tailights!

Rated 4 out of 5 stars

Charm

Very good from start to finish

February 18, 2024
Lxudcustomz logo

Reply from Lxudcustomz

Hello Zak,

We appreciate your feedback!

Rated 5 out of 5 stars

Hyundai N Line Valve Caps

I recently got delivered a set of Hyundai N Line Valve Caps, a few weeks before I was sent the wrong ones by mistake which read Nine instead of N Line. LXUD Customz where quick in replying to my enquiry regarding the mix up, took a picture of the incorrect valve caps so was sent replacement ones but N Line this time, didn't have to long to wait for delivery. Would recommend this company highly, good quality.

February 24, 2024
Unprompted review
Lxudcustomz logo

Reply from Lxudcustomz

Hi Dane,

We apologies for the inital mix up! as you rightfully mentioned, but are pleased we could promptly resolve it for you. We appreciate you taking the time to share your experiance.

Rated 5 out of 5 stars

Seat Belt cover.

From initial ordering to receiving the items was very quick.
Quality of product seems to be ok so far.

January 28, 2024
Lxudcustomz logo

Reply from Lxudcustomz

Hello Alastair,

Thank you for taking the time to leave your feedback on your experiance!

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