Lycamobile has the best data or voice plans. Your airtimedoes not expire like some providers do. No validity period. Use your airtime until you finish it. I recommend Lycalmobile to everyone.
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I don’t understand why the LYCA SIM card doesn’t work in EU areas even if my it is originally from poland. During trip, all my friends SIM card who use other providers work but mine. I enabled mobile... See more
Company replied
You are by far the shittiest mobile carrier I've ever dealt with. I can't even imagine how much money I've lost because of your stupid app. And on top of that, you idiots somehow manage to "update... See more
Company replied
I ordered the Unlimited package for my Lycamobile number. The payment via BLIK went through without a hitch. The package appeared in my Lycamobile account after a few moments. I’ll be testing it in t... See more
Company replied
Company details
Written by the company
Lycamobile oferuje darmową kartę SIM Prepaid na tanie międzynarodowe i krajowe rozmowy oraz pakiety internetowe. Zamów online kartę SIM z usługą przedpłaconą lub doładowanie już dziś!
Contact info
Poland
- lycamobile.pl
3.4
Average
437 reviews
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VASUKI (senior customer care specialist…
VASUKI (senior customer care specialist ), was very polite in answering all my questions. I had to often get back to chat support, how many times I request she helped with constructive conversation. Thank you very much Vasuki and Muthukumar.
December 17, 2020
Unprompted review
Reply from Lyca Mobile PL
Dear Thenu Venkat,
Thank you for your time to help us with your review. We are glad you are satisfied with the service offered by Vasuki and Muthukumar. We will ensure your feedback reaches Vasuki.
Regards,
Preveen Raj
Lycamobile Team
The lycamobile pl service agent
The lycamobile pl service agent: "Vasuki" was extremely helpful and she went an extra mile to support me in the precarious situation of a faulty sim, she guided me through properly and raised a high priority request given that the situation was affecting my situation.
Overall rating 100/100.
December 12, 2020
Unprompted review
Reply from Lyca Mobile PL
Dear AdiThe Mighty,
Thank you for your valuable feedback about Lycamobile. We will ensure that your kind words reach Vasuki. Thank you for your support.
Regards,
Alamelu
Lycamobile team
Had an issue with inactive SIM card
Had an issue with inactive SIM card. Issue was solved fast.
VASUKI (senior customer care specialist ) showed good knowledge of issue. He provided clear instruction and clarification what to do and how. That saved my time. Appreciate help. Thanks a lot. Have a nice day.
December 3, 2020
Unprompted review
Reply from Lyca Mobile PL
Dear Oleksii Haluzinskyi,
Thank you for your valuable feedback about Lycamobile. We will ensure that your kind words reach Vasuki Manoharan. Thank you for your support.
Regards,
Karthik
Lycamobile Team
Vasuki.......I am happy to your service
Vasuki you are excellent work....you are good help for Indian people who uses the lycamobile.
November 28, 2020
Unprompted review
Reply from Lyca Mobile PL
Dear Jitesh Yadav,
Thanks for taking the time to share your opinion on Lycamobile Service. We are glad that you appreciated the service provided. We will ensure that your kind words reach Vasuki.
Regards,
Albert
Lycamobile team
Muthukumar was attentive and fast but I…
Muthukumar was attentive and fast but I did not appreciate having to stay on the line with him while completing this review - I would have preferred to complete this at my own pace and that is why he is getting 4 starts and not 5 as he suggested
November 21, 2020
Unprompted review
Reply from Lyca Mobile PL
Dear Cecilia Cabral,
Thank you so much for your positive feedback and for taking the time to post this review. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided. We will ensure that your kind words reach Muthukumar.
Do not hesitate to contact us. If you ever need any assistance, you can always reach us through the Customer Services or our website, where you can also find all the latest product features and offers.
Regards,
Karthik
Lycamobile Team
Reply from Lyca Mobile PL
Dear Paarsuvanath R,
Thank you for your valuable feedback about Lycamobile. We will ensure that your kind words reach Muthukumar. Thank you for your support.
Regards,
Alamelu
Lycamobile Team
Vasuki professional person to talk
November 18, 2020
Unprompted review
Reply from Lyca Mobile PL
Dear MD AL-SIBLI TUSHAR,
Thank you for your valuable feedback about Lycamobile. We will ensure that your kind words reach Vasuki. Thank you for your support.
Regards,
Alamelu
Lycamobile Team
Vasuki is one of the best customer…
Vasuki is one of the best customer services representative and very friendly and humble
November 14, 2020
Unprompted review
Reply from Lyca Mobile PL
Dear Yaser Mohamed Ali,
Thank you for your time to help us with your review. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided.
Regards,
Preveen Raj
Lycamobile Team
muthukumar it's was Good
November 12, 2020
Unprompted review
Reply from Lyca Mobile PL
Dear Jatin Patel,
Thank you for your time to help us with your review. We are glad you are satisfied with the service offered by Muthukumar.
Regards,
Preveen Raj
Lycamobile Team
Muthukumar was the person I spoke to
Muthukumar was the person I spoke to. Great guy! Patient, polite and provided clear instructions throughout. You deserve 5-STARS!! Cheers!
November 11, 2020
Unprompted review
Reply from Lyca Mobile PL
Dear John Roy,
Thank you for your valuable feedback about Lycamobile. We will ensure that your kind words reach Muthukumar. Thank you for your support.
Regards,
Karthik
Lycamobile Team
Muthu Kumar being polite and helping…
Muthu Kumar being polite and helping customer care service provider for me.
Thank you for for his good job.
November 11, 2020
Unprompted review
Reply from Lyca Mobile PL
Dear Paweł Szydłowski,
Thank you so much for your positive feedback and for taking the time to post this review. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided. We will ensure that your kind words reach Muthukumar.
Do not hesitate to contact us. If you ever need any assistance, you can always reach us through the Customer Services or our website, where you can also find all the latest product features and offers.
Regards,
Karthik
Lycamobile Team
All though the line was busy and it…
All though the line was busy and it took a little bit of time to get an agent.
It was nice, straight to the point conversation. Agent Muthukumar was great. Hope to get the result shortly
November 10, 2020
Unprompted review
Reply from Lyca Mobile PL
Dear Mujahidul Islam Shakil,
Thank you so much for your positive feedback and for taking the time to post this review. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided. We will ensure that your kind words reach Muthukumar.
Do not hesitate to contact us. If you ever need any assistance, you can always reach us through the Customer Services or our website, where you can also find all the latest product features and offers.
Regards,
Karthik
Lycamobile Team
Vasuki was of great help
Vasuki was of great help. She understood the issue immediately and helped me to resolve it asap.. I really appreciate her assistance and help.
Regards
Chandrashekhar
November 9, 2020
Unprompted review
Reply from Lyca Mobile PL
Dear chandra shekar,
Thank you for your valuable feedback about Lycamobile. We will ensure that your kind words reach Vasuki Manoharan. Thank you for your support.
Regards,
Karthik
Lycamobile Team
I had cal with Muthukumar for…
I had cal with Muthukumar for lycamobile number change and he was very cordial and patiently carried out the whole process.
November 6, 2020
Unprompted review
Reply from Lyca Mobile PL
Dear Shweta Kumari,
Thank you for your time to help us with your review. We are glad you are satisfied with the service offered by Muthukumar.
Regards,
Preveen Raj
Lycamobile Team
excellent service given by Vasuki
excellent service given by Vasuki. Thanks for her support.
November 2, 2020
Unprompted review
Reply from Lyca Mobile PL
Dear Shadik Lakhani,
Thank you for your time to help us with your review. We are glad you are satisfied with the service offered by Vasuki.
Regards,
Preveen Raj
Lycamobile Team
It was about transferring my…
It was about transferring my number.Vasuki listen my problem very carefully.
November 2, 2020
Unprompted review
Reply from Lyca Mobile PL
Dear Shikha Mishra,
Thank you for your time to help us with your review. We are glad Vasuki helped you with the number transfer process and get you satisfied.
Regards,
Preveen Raj
Lycamobile Team
Muthukumar the customer service…
Muthukumar the customer service representative gave the good guidance for my network problem issue .
Thank you
October 31, 2020
Unprompted review
Reply from Lyca Mobile PL
Dear Prashant kumar,
Thank you for your time to help us with your review. You are welcome to let us know if we are missing something to get you satisfied for an excellent star rating.
Please feel free to reach us through our email address trustpilotreview@lycatel.com. Your feedback will help us to improve our services.
Regards,
Preveen Raj
Lycamobile Team
Vasuki is really an amazing agent…
Vasuki is really an amazing agent !,please keep on doing that good job
October 30, 2020
Unprompted review
Reply from Lyca Mobile PL
Dear Eshwet Dube,
Thank you for your time to help us with your review. We are glad you were amazed by the service offered by Vasuki.
Regards,
Preveen Raj
Lycamobile Team
Amazing job!
the agent was very professional and experienceed one who know the job ,l am really 100 % recomanded this agent to be promoted
October 30, 2020
Unprompted review
Reply from Lyca Mobile PL
Dear Eshwet Dube,
Thank you for your time to help us with your review. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided. We will ensure your feedback reaches Vasuki along with our appreciation.
Regards,
Preveen Raj
Lycamobile Team
Vasuki was very helpful and kind while…
Vasuki was very helpful and kind while resolving my problems instantly and also informing about all possible information needed on my query.
October 30, 2020
Unprompted review
Reply from Lyca Mobile PL
Dear Subiksha M,
Thank you for your time to help us with your review. We are glad to know Vasuki helped to resolve your issue promptly and get you satisfied.
Regards,
Preveen Raj
Lycamobile Team
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