Lycamobile has the best data or voice plans. Your airtimedoes not expire like some providers do. No validity period. Use your airtime until you finish it. I recommend Lycalmobile to everyone.
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I don’t understand why the LYCA SIM card doesn’t work in EU areas even if my it is originally from poland. During trip, all my friends SIM card who use other providers work but mine. I enabled mobile... See more
Company replied
You are by far the shittiest mobile carrier I've ever dealt with. I can't even imagine how much money I've lost because of your stupid app. And on top of that, you idiots somehow manage to "update... See more
Company replied
I ordered the Unlimited package for my Lycamobile number. The payment via BLIK went through without a hitch. The package appeared in my Lycamobile account after a few moments. I’ll be testing it in t... See more
Company replied
Company details
Written by the company
Lycamobile oferuje darmową kartę SIM Prepaid na tanie międzynarodowe i krajowe rozmowy oraz pakiety internetowe. Zamów online kartę SIM z usługą przedpłaconą lub doładowanie już dziś!
Contact info
Poland
- lycamobile.pl
3.4
Average
437 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Vinodhini is a great customer service…
Vinodhini is a great customer service officier. I satisfy with the exlerience
April 4, 2022
Unprompted review
Reply from Lyca Mobile PL
Dear Customer,
Thank you so much for your positive feedback and for taking the time to post this review. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided. We will ensure that your kind words reach Vinodhini.
Regards,
Albert
Lycamobile team
Thank you Anish (3206) for your quick…
Thank you Anish (3206) for your quick and prompt assistance with moving my old number to a new sim
March 30, 2022
Unprompted review
Reply from Lyca Mobile PL
Dear Abdallah,
Thank you for your appreciation for our agent Anish and It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best. Thank you and remember; we value you!
Kind regards,
Bhuvana
Lycamobile team
Regina from lycamobile poland was a…
Regina from lycamobile poland was a great help when recently my lycamobile stopped working when I returned from my trip. Regina helped me get my old number transferred to my new sim. It was very fast and hassle free process.
March 28, 2022
Unprompted review
Reply from Lyca Mobile PL
Dear Sagar,
We are glad to receive your kind words to our agent and, as always, we will provide you with the best service with lycamobile to reach your comfortable level and we will convey your appreciation to Regina.
Kind regards,
Bhuvana
Lycamobile team
I find it very useful to talk with Vinodhini
I find it very useful to talk with Vinodhini. She responds very well and in an appropriate way. My problem is that I cannot able to register my lycamobile sim card. she provides some manual setting tips to me.
March 26, 2022
Unprompted review
Reply from Lyca Mobile PL
Dear Bijay Tiwari,
Thank you for taking the time to share your thoughts about Lycamobile Service. You are welcome to let us know if we are missing something to get you satisfied fully for an excellent star rating! Please feel free to reach us via email on trustpilotreview@lycatel.com. Your valuable feedback will help us to improve our service.
Regards,
Albert
Lycamobile team
i had issue with sim card
i had issue with sim card. Agent was great help to regtify the issue
March 19, 2022
Unprompted review
Reply from Lyca Mobile PL
Dear Parag,
Thank you for your appreciation for our agent vinodhini and It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best. Thank you and remember; we value you!
Kind regards,
Bhuvana
Lycamobile team
All was ok
All was ok. Operator names Vinodhini was very calm and help my a lot.
March 18, 2022
Unprompted review
Reply from Lyca Mobile PL
Dear Customer,
We are excited to know you was impressed by the service provided by our customer service. We want to thank you for spending your time to share your experience. We will ensure that your feedback reaches Vinodhini.
Regards,
Albert
Lycamobile team
Fast response and polite from Vinodhini…
Fast response and polite from Vinodhini :)
March 18, 2022
Unprompted review
Reply from Lyca Mobile PL
Dear Thao,
Thank you so much for your positive feedback and for taking the time to post this review. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided. We will ensure that your kind words reach Vinodhini.
Regards,
Albert
Lycamobile team
Good customer service and overall
I'm completely satisfy with service, thanks to Vinodhini and lycamobile coverage and overall
March 17, 2022
Unprompted review
Reply from Lyca Mobile PL
Dear Customer,
We are glad to receive your kind words to our agent and, as always, we will provide you with the best service with lycamobile to reach your comfortable level and we will convey your appreciation to Vinodhini.
Kind regards,
Bhuvana
Lycamobile team
I was connected to Vinohidni
I was connected to Vinohidni. He/She was super helpful and enthusiastic. Quick reply and nice attitude. I am really satisfied!
March 15, 2022
Unprompted review
Reply from Lyca Mobile PL
Dear Kim,
Thank you for your appreciation for our agent Vinodhini and It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best. Thank you and remember; we value you!
Kind regards,
Bhuvana
Lycamobile team
I had a problem that turned that I…
I had a problem that turned that I explained in a very complicated way, but that Mr. Vinodhini solver very professionally and efficiently. I am very happy with his service
March 15, 2022
Unprompted review
Reply from Lyca Mobile PL
Dear Customer,
Thank you for your appreciation and we will keep our standard of service to meet your satisfactory level and make you more comfortable with lycamobile and we will convey your kind words to Vinodhini.
Kind regards,
Bhuvana
Lycamobile team
Thank you Vinodhini for yours help
Thank you Vinodhini for yours help
to transfer my old lycamobile number to the new Sim. I appreciate it. It was so easy
Sanjeev
February 14, 2022
Unprompted review
Reply from Lyca Mobile PL
Dear Sanjeev,
We are glad to receive your kind words to our agent and, as always, we will provide you with the best service with lycamobile to reach your comfortable level and we will convey your appreciation to Vinodhini.
Kind regards,
Bhuvana
Lycamobile team
Great Customer Support
Great Customer Service with the agent of Mrs Sunitha
February 10, 2022
Unprompted review
Reply from Lyca Mobile PL
Dear OSKAR SHAKIROV,
We are excited to know you was impressed by the service provided by our customer service. We want to thank you for spending your time to share your experience. We will ensure that your feedback reaches Mrs Sunitha.
Regards,
Albert
Lycamobile team
Thank you so much for your great help :)
Thank you so much Vinodhini for your great help :)
I really appreciate the way you transferred my old lycamobile number to the new SIM.
Once again, thanks a lot.
January 31, 2022
Unprompted review
Reply from Lyca Mobile PL
Dear Avanish,
Thank you for your appreciation for our agent Vinodhini and It is our desire to keep you satisfied with our services and products. You are our inspiration in doing our very best. Thank you and remember; we value you!
Kind regards,
Bhuvana
Lycamobile team
Good support
Hi, i got an network issue. But on live chat #anish helped me out and guide me through out all. Thanks for your highly appreciated response and support man. 😊👌
December 27, 2021
Unprompted review
Reply from Lyca Mobile PL
Dear Ahsin,
We are excited to know you was impressed by the service provided by our customer service. We want to thank you for spending your time to share your experience. We will ensure that your feedback reaches Anish.
Regards,
Albert
Lycamobile team
Lost sim and transfer of old number to the new sim
I lost my SIM card and had to get the old number transferred to the new sim. Vinodhini was very helpful and made the process smooth.
Thanks!
July 6, 2021
Unprompted review
Reply from Lyca Mobile PL
Dear Kanika,
We are excited to know you were impressed by the service provided by our customer service. We want to thank you for spending your time to share your experience. We will ensure that your feedback reaches Vinodhini.
Regards,
Albert
Lycamobile team
I had a sim card damage issue and the…
I had a sim card damage issue and the customer care specialist (vinodhini) assisted promptly. appreciate the great support
June 25, 2021
Unprompted review
Reply from Lyca Mobile PL
Dear siddarth prasad,
Thanks for taking the time to share your opinion on Lycamobile Service. We are glad that you appreciated the service provided. We will ensure that your kind words reach Vinodhini.
Regards,
Albert
Lycamobile team
Great service
MUTHUKUMAR was great on the chat and he helped me with my sim swap request.
May 17, 2021
Unprompted review
Reply from Lyca Mobile PL
Dear Rasheed,
Thank you for your valuable feedback about Lycamobile. We will ensure that your kind words reach Muthukumar. Thank you for your support.
Regards,
Albert
Lycamobile team
VASUKI (senior customer care…
VASUKI (senior customer care specialist) - Thank you for understanding the problem and solving it within no time.
May 6, 2021
Unprompted review
Reply from Lyca Mobile PL
Dear Avinash,
We are excited to know you were impressed by the service provided by our customer service. We want to thank you for spending your time to share your experience. We will ensure that your feedback reaches Vasuki.
Regards,
Albert
Lycamobile team
Vasuki - Excellent Customer experience
Spoke with lyca executive vasuki , she helped to quickly resolve the problem on call. She had a very positive approach to resolve the issue. Keep up the good work :)
May 4, 2021
Unprompted review
Reply from Lyca Mobile PL
Dear Mohammed,
We want to thank you for spending your time to share your experience. We endeavour to maintain a high quality of service for our customers, and we are glad that you appreciated the service provided. If you ever need help, you can always contact us via customer service or our website. Your feedback will reach vasuki, along with appreciation.
Regards,
Albert
Lycamobile team
Great service!
I had network problems with my sim card and needed it to be replaced without losing my old number so I contacted Lyca's customer service and was assisted by their staff, Vasuki. She explained what the problem could be and helped to resolve the issue immediately when I needed help in transfering my old number to a new sim. The help and service was definitely fast and efficent. Couldn't be better :)
April 15, 2021
Unprompted review
Reply from Lyca Mobile PL
Dear Sharmilii,
Thank you for your valuable feedback about Lycamobile. We will ensure that your kind words reach Vasuki. Thank you for your support.
Regards,
Albert
Lycamobile team
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