While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.0

Poor

TrustScore 2 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid at all costs!

Please avoid and spend your money elsewhere! Absolutely awful company to deal with. Customer service non existent, rude, threatening, lie after lie... my issue still unresolved, apparently there is a manager called John but good luck if you think you'll ever get to speak to him... we haven't been able to! They've removed a £400+ skip before we've finished with it... half full... with no notice, no off-hire, when they told me the week before there was no rush to have it back...£200 of my money down the drain. I'm very upset with it all, blood is boiling!!! PLEASE AVOID!

February 27, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID THIS COMPANY AT ALL COSTS

AVOID THIS COMPANY AT ALL COSTS. Ordered a skip for a date I chose and it was delivered late, no contact to say or the reason why. Picked up 2 days too early and when I contacted them they said to leave what I still had left to collect outside and they would pick it up in 2 days. I waited 4 working days and wasn’t collected. I have just rang them and spoke to the most arrogant man I’ve ever spoken to, he said he was the manager and if that’s the way he speaks to his customers he needs to be sacked. Basically it’s tuff luck and they won’t come back, it cost £366 which isn’t cheap

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

Top soil - Health Hazard

Purchased what was sold as screened BS/EU compliant top soil and received 18 tons of low quality loose material filled with a massive amount of glass and other building site junk. Shocking service and extremely unhelpful when trying to resolve.

July 18, 2025
Unprompted review
Rated 1 out of 5 stars

Have called Lydney skip hire 3 times to…

Have called Lydney skip hire 3 times to pick the skip up and today they put the phone down on me! It’s such a shame as it all went so well to begin with but they won’t commit to a date to take the skip away. Really awful customer service - sadly I would go elsewhere.

July 18, 2024
Unprompted review
Rated 1 out of 5 stars

I was acting on behalf of someone else…

I was acting on behalf of someone else and was treated appallingly by this company. Terrible, you'll get your skip delivered, but not collected until weeks later, if at all.
I'd strongly advise against using, unless you want to be abused and hung up on.

February 29, 2024
Unprompted review
Rated 2 out of 5 stars

Slow at collecting

Skips are delivered fine, but they are soooo slow at collecting. It took more than 2 weeks and 5 phone calls for the skip to be collected. I was unimpressed by the manager I spoke with - he didn't seem to care and there was no whiff of an apology. I'll use someone else next time I need a skip even if it costs more.

June 24, 2022
Unprompted review
Rated 1 out of 5 stars

This company is great at dropping off…

This company is great at dropping off the skip but absolutely terrible when you ask them to pick up the full skip. I have called them 4 times and asked them to collect the skip but every time the driver does not show up.

November 17, 2021
Unprompted review
Rated 1 out of 5 stars

Shocking company

Shocking company, shocking attitude, rude and aggressive. Took money, arranged delivery date. Date came and went no skip ring to find out where it is only to be told we are now out of area, even though used them before. Now got to find another supplier, job delayed and I’m sure we now have to chase for refund. Check out reviews on their Facebook page to see what they are like and read their responses!

April 20, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Ordered a 6yd skip and an 8yd skip was delivered and only charged for the 6 yd. Answer the phone promptly. Dropped off and picked up on time by pleasant drivers. Would have no hesitation in using these people again.

April 15, 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look