While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Dr. Singh and her Team were very professional and supportive during our visit to NeuroGen Mumbai clinic for my son's first stem cell treatment. The quality of medical care and attention were great, a... See more

Company replied

Rated 4 out of 5 stars

My journey began a while before coming to India ( what a culture shock it was) having some consulting done with Doctor Ashish most of my questions and concerns were answered. I was able to reach time... See more

Company replied

Rated 5 out of 5 stars

Thank you Dr. Suneet Singh and the Neurogen team! Dr. Suneet was the best and it felt like family. She is always hands on and willing to help. Courtesy of her coordination, our experience at Neurogen... See more

Company replied

Rated 5 out of 5 stars

I would like to thank Dr suneet, she has been so helpful and supportive, always inquiring about my Dad situation. She answers any questions and also helped us to book doctor appointment. With her it m... See more

Company replied

Company details

  1. Health Consultant
  2. Medical Group

Written by the company

✯Compare top hospitals abroad ✯Expert medical opinions ✯Price comparisons ✯Teleconsultation ✯24/7 Patient assistance ✯Verified/accredited hospitals


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

60 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As a person with the no-fault mental…

As a person with the no-fault mental illness of manic depression/bipolar effective disorder – I’ve come to India to get a Hip Replacement because I could no longer stand the pain or remain on the public health list, back home in Ireland, any longer!

Knowing myself, as I do, knowing the ups and downs of this mood disorder, yesterday I went slightly off the rails, and I just want to say that Doctor Suneet came to my rescue, took control and got me back on track in the very short space of time.
Her care to customer detail is exceptional, and she is one of the kindest people I ever have had the pleasure of knowing!

My energy is gradually coming into Balance, as are my moods And they very much look forward to my hip replacement – on or around 14th of October next.

I can thoroughly recommend Lyfboat.com based on my own personal experience, and if you also need a Hip Replacement, or any other surgery contact lyboat.com, and Dr Suneet or a member of her exceptional team will contact you to get the wheels in motion!
Thanks to lyfboat.com not only am I getting my hip replaced, but I’m also getting my life back and they’re understanding of Bipolar is 2nd to none – they definitely see it in positive terms!
Again, I completely recommend lyfboat.com and especially Dr Suneet Singh and Shree Jaspal who is no a best pal of mine and on my return I will bring him some Irish Whiskey!
Warm regards,
Bill from Cork in Ireland

February 16, 2024
Unprompted review
Lyfboat logo

Reply from Lyfboat

Thanks Billy for recommending Lyfboat

Rated 5 out of 5 stars

My Indian Hospital Experience

I will start by appreciating Dr. Suneet because she was the first point of contact I had and her excellent customer service approach changed my initial plan of going to South Africa for my Surgery. She made me to have a look at Indian options and I eventually ended up at Indraprastha Apollo Hospital, New Delhi and I am not regretting that choice. I was properly taken care of. The Doctors and supporting staff are excellent people and rendered their services professionally.

I will not also forget my smooth arrival to Delhi which was facilitated Dr. Suneet, Dr. Surbhi and perfectly executed bu Manish. My movement from the airport to the hotel where I settled was properly arranged. Before then, an appointment was already scheduled for me to see Dr. Ashish by 1pm and a Taxi was arranged for me to attend the appointment. Upon arrival, I met Ali who facilitated our registration with the hospital and meeting Dr. Ashish. He also assisted us in taking all the recommended tests which facilitated our admission and surgery the next day of arrival.

These sets of people I mentioned operate from the background and their invaluable services may not be appreciated by the hospital authorities but I can testify to their professionalism and dedication to duty.

In all I am happy with the Apollo Hospital especially my Doctor, Dr Ashish for his professionalism and dedication to his work. I highly recommend him and the Apollo Hospital, New Delhi to anyone that needs Urological Services.

January 19, 2024
Unprompted review
Lyfboat logo

Reply from Lyfboat

Hello Don,

We are delighted to hear about your positive experience with the Lyfboat team during your medical journey in India. We wish you a quick recovery and hope you enjoy a healthy life ahead.

Regards,
Lyfboat

Rated 5 out of 5 stars

on behalf of Gladys Nyambe who died in…

on behalf of Gladys Nyambe who died in New Delhi India, we were received well and we discovered she had cancer of the bone marrow from India, which her Drs in Zambia failed to detect.

February 27, 2023
Lyfboat logo

Reply from Lyfboat

Lyfboat team extends the deepest sympathies for the loss of Gladys Nyambe. We're here for any further assistance or support. Our thoughts are with the Nyambe family. Your feedback is appreciated.

Rated 5 out of 5 stars

Incredible Lyfboat !!

Lyfboat were professional, friendly and so helpful. We used their services when we thought my husband needed a hip operation. Before we even got to India they arranged 3 quotations, a video consultation with the top surgeon, guided us through the visas and helped with accommodation.
On arrival in India, we were greeted at the airport and given SIM cards and taken straight to our hotel. Appointments with consultant and tests were already made for us. Jaspal accompanied us throughout the process in hospital, translating and arranging procedures.
When it was found an operation wasn’t needed, Dr Surbhi made sure we saw the best vascular surgeon at another hospital and diagnosis was so fast and efficient. The whole team worked smoothly to find answers and make a plan for the future. We could not rate Lyfboat higher. There was nothing in our opinion that could have been done any better.
Keep up the amazing work you do. Thanks to all the team 🙏🙏🙏

May 30, 2023
Lyfboat logo

Reply from Lyfboat

Hey Kim,

Thank you for your positive review! The Lyfboat team is thrilled to have made a positive impact on your life and the lives of your loved ones.

Rated 5 out of 5 stars

My experience with lyfboat and dr…

My experience with lyfboat and dr suneet Singh was great
Am really excited thnx to Allah Alhamdulillah am good
Dr suneet help me get best doctor for my brain aneurysm
My hotel is best my experience with Dr suneet in india was really good 👍
My Dr Gaurav Goel ur the best doctor i was so a fraid of the brain coil but u make me feel at home and u help me have confidence again thnx u Medanta team

December 23, 2023
Unprompted review
Lyfboat logo

Reply from Lyfboat

Hey Samira,

Thank you so much for taking the time to share your positive review about Lyfboat.

Rated 5 out of 5 stars

Lyfboat & Dr. Suneet

My experience with lyfboat and their india coordinator Dr Suneet Singh has been great.
I am in Delhi for the past 3 weeks and am recovering from full hip replacement surgery which i had at Fortis Memorial hospital with Dr Shubhash Singh ( who I was given face time with before I decided to come to india to answer any operation queries ), who i would also highly recommend. I couldn't imagine coming here and dealing with such a stressful situation without lyfboat's help.
Everything has been catered for as expected and Dr Suneet's agents at the hospital ( who have also been available to contact with any queries ) have held my hand through all appointments.
It has been 2 weeks now post op. am healing very well and Dr Suneet is still and I feel will always be available for any questions i have and with a prompt reply!
The initial hotel i was recommended on the other hand was not nice so i would recommend finding your own but not far from the hospital. One thing to note is that you get a quote from lyfboat as to expected costs etc.. in india you pay as you go, you won't just pay one bill for everything. You will probably pay the high end of your quote or a lil more which i have but that would be depending on the difficulty of your medical situation.
All in all I am very happy with the attention I have received from Dr. Suneet and her team at lyfboat and would highly recommend their service.

January 3, 2024
Unprompted review
Lyfboat logo

Reply from Lyfboat

Dear Flon,

Your kind words truly mean a lot to us, and we're thrilled to hear that you had a positive experience. At Lyfboat, we strive to provide the best possible service, and it's incredibly rewarding to know that our efforts are appreciated by you.

Rated 5 out of 5 stars

Lyfboat as a life saver

It was a very hard time for us when my wife was diagnosed with Hodgkin Lymphoma in August 2023 in Bangladesh. While browsing the internet for the right hospital we landed on the Lyfboat query platform. And within a very short time after sending the query, we got the call from Dr Suneet Singh in WhatsApp. She reviewed the medical reports of my wife and assured me of the best treatment for my wife and immediately advised me to come to Fortis Memorial Research Institute Gurgaon Haryana India under the supervision of Dr Rahul Bhargava. Dr Rahul Bhargava is considered one of the best Hemato-Oncologist in India with a very successful track record and great popularity for his treatment among the patients. Based on that we decided right on to go there for the treatment of my wife. And then on we need not to worry about a single matter. Dr Suneet was always with us a guiding light and she maintained contact with us almost every day, taking update about my wife's conditions, encouraged us all the time, took the troubles for arranging all possible logistics issues like contacting with the Indian High Commission for Visa assistance, arranging us the medical visa invitation letter from Fortis Hospital, finding us the best accommodation near the hospital, arranging for a cabbie for daily travel to the hospital from the guest house, airport transfer, getting us indian Sim card and many more useful matters. We were really glad to meet her in person in our first day in hospital. My wife's treatment under Dr Rahul started on November and we are really satisfied and happy regarding the treatment plan doctor advised. Within two months, chemotherapy of my wife completed was successfully and report came as normal. We consider this as a divine intervention that we found Dr Suneet via Lyfboat platform on that day. We don't need to worry about a single matter as all are taken care by her. I never felt that I was contacting with a very good professional medical solution provider in Lyfboat rather one of my close family members like my elder cousin is inviting us to visit India for the treatment and taking care of our matters there as if we are the guest of her. We are totally satisfied and we wish best of luck to Dr Suneet to remain glowing as a guiding light to the many more individuals who are seeking the best treatment option in India. We are also a big well wishers of Lyfboat for professionally handled all the logistics issues for us during our stay in India for treatment. For sure we will happy refer Lyfboat and specially Dr Suneet if any known ones of us seek medical treatment option. Best of luck.

December 29, 2023
Unprompted review
Lyfboat logo

Reply from Lyfboat

Hello Ismail,

Thanks for your heartfelt review. The Lyfboat Team really appreciates your kind words. We wish your wife a fast recovery and a healthy life ahead.

Rated 1 out of 5 stars

The Gunnas ( Gunna make contact but never do)

I have contacted this service on two separate occasions and each time, i receive correspondence stating they will seek out the best surgeon and then Nothing, no contact whatsoever. Any follow up emails are useless!

On looking at their review ratings, I have to wonder, ponder and query are we discussing the same organization?

August 1, 2023
Unprompted review
Lyfboat logo

Reply from Lyfboat

Hey Pebs,

We are sorry for your unpleasant experience with us. This might have happened due to some technical or manual error on our side.

Upon investigating, we were unable to locate your enquiry in our system. To assist you better, could you please provide your full name or email ID? Additionally, it would be helpful if you also inform us about the treatment you were looking for.

We value your feedback and are dedicated to ensuring a better experience for you.

Regards
Lyfboat Team

Rated 5 out of 5 stars

Hip replacement surgery with LYFBOAT

I was searching for a hip replacement for my 85 year old mother.
I came across a few companies in different countries that could help. We even arranged conference calls and found that we did not have to look any further when we got in touch with Dr Suneet.
The communication was prompt, precise caring and reassuring.
We felt that we would get the service and care that we were after.
If you are looking to have surgery in India of the highest professionalism, look no further than LYFBOAT.
everything that was offered was met if not exceeded.
Thank you Dr Suneet and the very professional team at the hospital. We are so grateful.

October 5, 2023
Unprompted review
Lyfboat logo

Reply from Lyfboat

Thank you, Mr. Valenti, for your kind words! We're thrilled to hear that you and your mom had a great experience with us.

Rated 5 out of 5 stars

Best experience with doctor ~Dr. Surbhi Suden

I can’t enough describes my words to how to be thankful to ~Dr. Surbhi Suden. We waited 3 month to do surgery in Canada unfortunately because of the wait list there was no chance to do surgery. We decided to flee to india and meet Dr. Surbhi Suden. For all the time we were struggle to get any results in Canada but when mate Dr. Surbhi she solved it in one meeting. I had an excellent experience with her. She was very helpful with my husband surgery. When he were very nervous to do the surgery but she gave hime lots of good examples and lots positive thoughts. She keeps us always positive. She is very knowledgeable and experienced Dr. She was explaining to all my questions and what exactly we need it for surgery. I totally recommend her to anyone’s.
Thank you so much Dr. Surbhi Suden👏👏👏💐

October 3, 2023
Unprompted review
Lyfboat logo

Reply from Lyfboat

Thankyou Suhaila for your heartfelt feedback. We're truly touched by your kind words.

Rated 5 out of 5 stars

After being diagnosed with kidney Tumour

After a being diagnosed with kidney tumour in Calgary Canada, everyone knows lately our health care systems are messed up, I waited 3 months no calls no updates from my physician,surgery waiting time is between 6 to 18 months so I decided to go overseas luckily I came across this Lyfboat website I started talking with Dr.Surbhi who was able to guide me accordingly, she did suggest a few specialist and sent me all theirs information so I did my research after we met Dr. Gagan Gatum at Madenta hospital so I decided to go with him, everything went so well according to the plan, thank to Dr.Surbhi for an excellent customer service and I highly recommend Lyfboat it’s very safe website.

September 1, 2023
Unprompted review
Lyfboat logo

Reply from Lyfboat

Thank you, Khosh, for your kind words of appreciation! 😊💕

Rated 5 out of 5 stars

I would like to thank Dr suneet

I would like to thank Dr suneet, she has been so helpful and supportive, always inquiring about my Dad situation. She answers any questions and also helped us to book doctor appointment. With her it made us confident to seek medical care in India as we did not know any one there. May God bless you for your kindness and care. I just can’t thank you enough.

August 31, 2023
Unprompted review
Lyfboat logo

Reply from Lyfboat

Thanks Gloria for your words of appreciation! 😊💕

Rated 5 out of 5 stars

I really send my sincere appreciations…

I really send my sincere appreciations to Dr Suneet for being a very professional and kind hearted in doing her work and she can quickly and timely give response on the inquires made we have been linked and helped to the best hospital and Dr Vipul Gupta at Artemis in India and even organised a zoom meeting with the Dr God bless you Dr Suneet 🙏

August 1, 2023
Unprompted review
Lyfboat logo

Reply from Lyfboat

Thanks Peninnah for your kind appreciation! 😊💕

Rated 5 out of 5 stars

brilliant hospital

i arrived for my spinal surgery in max speciality hospital in new Delhi on 6th of December 2022,dr Wailia the surgeon took me through ever procedure clearly and efficiently. the nurses were first class even all the staff the treated me were extremely efficient, may i thank lyfboat for there detailed interest in my, just to sign off i am now 2 years pain free

December 7, 2022
Unprompted review
Lyfboat logo

Reply from Lyfboat

Thank you so much for your kind words, John. We really appreciate you taking the time out to share your experience.

Rated 5 out of 5 stars

Recommendation for Dr Suneet and Dr Surbhi From Mr Jawed & Mrs Shenaz Bahadoor

I thank Lyfboat for it's enormous contribution for my husband's treatment in India.
I never thought that lyfboat was really going to solve my problem. Connected to this platform on February 2022 , I saw the cheerful and smiling photo of Dr suneet whom i opt to message.
Amazing,helpful,reliable,professional,caring,kind..........the words to describe these 2 mervellous people;Dr Suneet and Dr surbhi are unlimited.

I recommend you people who will read this article ,to have faith in what i am going to write as it is my own experience.

The very first moment i contacted Dr Suneet regarding my husband Jawed problem, She was there to advise me, i remember that day i was very confused i was sending her messages, she could understand how confused i was, right at that moment she called me , explained me and assured me that she will give the best option to me.She got me into contact with Dr surbhi who is in Medanta hospital.
Dr Surbhi ; She was the Angel that would turn everything as a dream for me. Everything was well planned, the online consultation with the Doctors , the medical visa, the guesthouse, the transfer.....everything was well planned. Once i landed in india in March 2022 as planned it also happened as such, really i didnot get any difficulties, i was given the services which i was told to get and even more than that.
Thank God everything went on well, still They were the backbone of all the happenings.

I Thank Dr Suneet and Dr Surbhi millions and millions 😀 times. I pray for you tgat God always showers His blessings on you and your family.
Thank you so much.

My thanks also goes to Nikhil our interpreatator who was always with us ,all the time we needed him at the hospital , on phone calls for everything.

our driver Sandeep and Rinkoo. The guesthouse Jasmine court in sector 39 lukmani and all the mervellous people working there.
A BIG THANKS from SHENAZ and JAWED BAHADOOR.

April 26, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I give Lyfboat its full flowers (5 stars) because I don't know what they could have done better.

I encountered the company when I was making inquiries on weightloss surgery on the internet and Dr Suneet literally slid into my chat in 2019. She responded to my enquires adequately but I was unsure of going to India. It seemed like going to the ends of the earth from Lagos, Nigeria. Not trying to imagine why there were so many Indians in Nigeria. It seemed further to me. I abandoned talks and pandemic helped.

In 2021, I reconnected with Dr Suneet for help, desperate now because my health had deterioted reasonably.

My journey should have terminated in Turkey but I knew I was not getting the best for me. Dr Suneet laid all my options bare and it was clear, MAX SUPER SPECIALITY HOSPITAL, NEW DELHI was my best option. India was NOT far any more, I needed help!

Dr Surbhi was the ultimate angel getting me into India in January 2022. She took care of every detail, I was not apprehensive for one second! Good hotel and great deal on room rate, 15 mins away from Max, Good security, Great logistic team and they turned out to be like family looking out for me.

My experience at MAX was just as memorable, even more because the Lyfboat team were with me all the way. I have made trips alone to a new country but in India, for the first time, I was never truly lonely. If I had a need, Dr Surbhi was my plug and someone turned up at my door in minutes.

Surgery done and today, I am in a very healthy place and enjoying the new me. That would not be possible but for the Lord leading me to the Lyfboat team. I feel very connected to India in a different kind of way now, almost like another home, the wonderful people I met are like family. We have stayed in touch and still going strong almost 3 months since I left.

Dr Suneet & Dr Surbhi, you are my sweethearts for life and into another life if we can remember eachother. Thank you so much! God bless you immensely.
Ashu, Ali, Manish, Jacpal & Rinku, thank you for your service and making India relatable to me.
Thank you, Lyfboat! See you in a few!! ❤️💃👍🏾

April 23, 2022
Unprompted review
Lyfboat logo

Reply from Lyfboat

Thank you so much for your kind words, Pwana. We really appreciate you taking the time out to share your experience with us.

Rated 3 out of 5 stars

A Different Experience

Before traveling to India I could not have been helped more than I was by Dr. Suneet. Once I arrived in India, I was given so much help by Mr. Sajid, all the way through the seven weeks until the end of my treatment. Without Mr. Sajid's help I do not know how I would have found my way through the bureaucracy that was MAX Specialty.
Dr. Anand, his staff of doctors and the technicians gave me a lot of confidence in the radiation therapy that I received. Also the very modern equipment, the Novalis Tx. This confidence was well-founded since my first check up two months after therapy finished showed my PSA count down at 0.031!!
I was in Delhi when the pandemic hit home, two weeks after my arrival. I never met Dr. Suneet due to the Holiday festival, followed by the COVID nightmare. But not once, not a single time, from the start of treatment until today, 4 months later, have I been asked about my treatment, my thoughts about the hospital, or anything else pertaining to my condition. I felt that I was very much like a used car customer.
Two weeks before my arrival the cost of treatment increased by 20%, although nobody informed me. Fortunately Mr. Sajid negotiated the final cost to a 10% increase.
In summary I have to say that I am glad I went to MAX Specialty hospital. To be truthful I could not afford any other facility anywhere else. But he treatment appears to have been extremely efficient and effective.
The only reasons I would recommend Lyfboat are the communications and information prior to arrival in India and the help received on a daily basis going through the hospital and its antiquated processes.
I highly recommend MAX Specialty for anyone who is comfortable navigating the bureaucracy.
In summary, Lyfboat helped me. For which I thank them. The treatment at the hospital was highly efficient and successful.
Would I use Lyfboat again? Not if I had enough money that would give me a choice.

July 22, 2021
Unprompted review
Rated 5 out of 5 stars

World class experience at Medicana Hospital via Lyboat

My son was diagnosed with end stage renal failure in 2017. Doctors recommended Kidney transplant in 2018, India was the best option as the procedure was unavailable in my country Zambia. We heard about Lyfboat from a cousin who lived in India and immediately contacted Doctor Suneet Singh for assistance. Since 2018, Doctor Suneet has been our contact person and gave us all the guidance and necessary information we required for us to finally make a decision to have the kidney transplant at Medicana Hospital Istanbul Turkey on recommendation from her, based on our circumstances and preferences.
Our stay in Istanbul was exceptional. The Hospital had world class standards, staff were professional and friendly, the service was top notch and we were very happy with the treatment given. Real value for the money we spent.
My son had a successful transplant and recovering well.
Even with covid-19, the hospital observed all necessary covid-19 protocols and we felt safe.
I would recommend Medicana Hospital and Lyfboat to any patient, any day due to the professional and humane manner they conduct their activities. They operate with a real desire to save lives; not for a mare pay. Keep it up!

May 3, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look