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Rated 1 out of 5 stars

I found the accessories in store to be poor quality and unoriginal. Can get the same/ similar designed keyrings and pins from other sellers

Rated 5 out of 5 stars

I first found out about Lyna London after seeing their pop up in Canary Wharf, it attracted so much attention including mine and I fell in love with pretty much ALL of the pieces. They have the most b... See more

Rated 5 out of 5 stars

Customer service here is amazing! I placed a couple of orders in one day so I can gift some items for Christmas, and the sisters who run the company are so sweet! They have agreed to combine my o... See more

Rated 1 out of 5 stars

Ring is pretty but I wouldn't recommend! it gets caught in all type of clothing till its pulled apart. waste of money Update 14th July. I have changed to one star. These guys are dodgy, they've t... See more

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3.0

Average

TrustScore 3 out of 5

34 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Unoriginal

I found the accessories in store to be poor quality and unoriginal. Can get the same/ similar designed keyrings and pins from other sellers

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

I first found out about Lyna London…

I first found out about Lyna London after seeing their pop up in Canary Wharf, it attracted so much attention including mine and I fell in love with pretty much ALL of the pieces. They have the most beautiful hand made accessories such as hair clips and phone charms, jewellery also. Not to mention the most beautiful packaging perfect for any girl. Even the service was amazing!!!! No faults at all, Thank you Lyna London ❤️

June 4, 2024
Rated 5 out of 5 stars

Great quality

The packaging was lovely . I was really impressed that the packaging arrived quickly. I ordered the pink ring box and Rosalia freshwater perls. The necklace looks stunning , got a lot of compliments and definitely worth the price. For sure I will be ordering more from Lyna, not only for my self but for my family as well.

June 20, 2023
Unprompted review
Rated 5 out of 5 stars

I have made few purchases from Lyna…

I have made few purchases from Lyna London and I really loved the quality of their jewellery and so affordable! The packaging it’s really cute and their delivery was very quick. Will be ordering soon some jewellery from their new collection

July 14, 2023
Unprompted review
Rated 1 out of 5 stars

Wouldn't recommend

Ring is pretty but I wouldn't recommend! it gets caught in all type of clothing till its pulled apart. waste of money

Update 14th July.
I have changed to one star. These guys are dodgy, they've tried to remove my review as they don't believe my review is 'genuine' they know full well it is, I've now submitted evidence to trustpilot with invoice and pictures! These guys even removed and blocked me from their tiktok account since I left a review on their account. I'm presuming they deleted my comment on there as well, just shows how ingenuine they are and I wonder how many other negative comments they must have deleted. My feedback wasn't rude or anything at all, it was a politely put feedback. Guys just be aware before ordering from Lyna London. I would've attached pictures with the issue but no option to do so on here.

July 13, 2023
Rated 1 out of 5 stars

I previously purchased an order of…rings

I previously purchased an order of rings from Lyna London and sadly the items were not delivered. I reached out to customer service and since the order says delivered by shipping I could not get a refund or a replacement shipment. I was very upset with the customer service and willing to work with me through the issue.

June 17, 2023
Rated 5 out of 5 stars

Nice!

Great quality CZ rings that has amazing sparkles. Real silver that does not turn fingers green.

November 19, 2022
Rated 1 out of 5 stars

I don’t havé My rings because the colis…

I don’t havé My rings because the colis is not arrive at the destination 😡

November 19, 2022
lynalondon logo

Reply from lynalondon

Hi Anna,

Thank you for your feedback and I'm sorry to hear that your parcel arrived late. We checked with our shipping provider and can see that they delivered your parcel on 25.11
Unfortunatelly as we're a small business, shipping delays are beyond our control, but we still advice you to contact us first so we can do our best to assit you :)

Have a lovely day!
Mary

Rated 5 out of 5 stars

Loved the packaging

Loved the packaging, and the personal lil note . I have ordered several rings and a necklace all look amazing and my sister and mum loved them. Will for sure be ordering more for them and for myself as well .

November 11, 2022
Rated 5 out of 5 stars

Great experience

Love the company they’re absolutely amazing! And customer service is so easy. Really impressed with the quality of service and how long the items last. I’ve had my rings for so long now I wash my hands use hand sanitizer and wear medical gloves and it lasts through everything

September 22, 2022
Rated 5 out of 5 stars

Beautiful packaging

Beautiful packaging, quality of jewellery was beautiful. They were efficient when I had to exchange the size of the ring. Overall good customer service.

November 18, 2022
Rated 5 out of 5 stars

Gorgeous

The package and the bracelet was gorgeous, I was very thankful for the tip cards on how to take care of your jewelry. Definitely no regrets on buying from Lynn Londen <3

November 16, 2022
Rated 1 out of 5 stars

NOT FAIR

I placed an order on 10/25/2022 with international fast delivery of a maximum of 7 days and it takes 2 weeks. They did not want to refund the shipping costs.

November 15, 2022
Rated 5 out of 5 stars

Perfect engagement ring

Love the ring. Perfect size, great quality. My fiance loved it when I proposed with it. It arrived later than I would've liked. But customer service was on point with my queries. Will be buying again super soon. Keep up the good work!!

September 30, 2022

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