Lynn Co Reviews 

Really did not want to leave one star .. a truly awful experience .. jacket that I ordered had obviously been photoshopped .. a ghastly third rate piece of clothing arrived .. wrong item .. was replaced by another third rate piece of rubbish .. inter action with company seemed hopeful but came to nothing .. NEVER EVER BUY ANYTHING FROM THIS COMPANY …

I Had to rate 1 star as no option to give Zero. Order item not fit for purpose. Same Chinese supplier continually setting up accounts in different company names under the pretence of a UK High Street shop. Cannot contact them when order arrives, cannot send back or get refund. Overpriced TAT that does not look anything like advertised. Very poor quality fabric and print. Scam Scam Scam stay well clear and always check supplier rating as they are continually setting up under new names.

We had EXACTLY the same experience as Christine.

DO NOT BUY FROM THEM...!

Christine Drury
GB
•
1 review
6 Aug 2025
Rated 1 out of 5 stars
Chinese company looks like UK website
Looks like uk based business but Chinese. Ordered 2 dresses, very poor quality and poor fit. Took over a month to arrive. Offered 15% discount to keep dresses eventually increased to 30%
Cost to send back £21 ,advised by company even if tracked they might not receive goods and will only give refund after they receive dresses also I may have to incur custom charges . I feel conned , I will never order from them again, avoid at all costs.

Date of experience: 06 August 2025

Looks like uk based business but Chinese. Ordered 2 dresses, very poor quality and poor fit. Took over a month to arrive. Offered 15% discount to keep dresses eventually increased to 30%
Cost to send back £21 ,advised by company even if tracked they might not receive goods and will only give refund after they receive dresses also I may have to incur custom charges . I feel conned , I will never order from them again, avoid at all costs.

Very poor quality dress arrived after 4 weeks from China. Description on website says cotton but it’s actually polyester.
Don’t be fooled by the AI images.

Really poor quality clothing and took a month to arrive. Now trying to navigate a return/refund.

Dreadful, don’t buy anything from this company, shoddy materials, no UK return address, have to return to China for a refund. I have told them I’m going to trading standards as this business needs taking to task. Sooner more people know about this appalling business the better!

Terrible! The items I ordered weren't even as they advertised it and when I requested a refund, they claimed I had to ship the items to a warehouse in Asia. Where in the world does that make sense to anyone? Avoid these rats at all cost.

Do not buy from this firm. Very shoddy materials used and dreadful workmanship. Refunds are only available if you return goods to warehouse in Asia!!

Ordered jacket but too small. There was no return instructions. Contacted customer service who have given me the run around since 2 May. They either don't reply or come up with unacceptable resolutions. I am no further forward and my last 2 emails have again been ignored. I want my money back and will be reporting to trading standards. Seems I'm not the only one who has beef with this company.

I did not receive my order. Tried to contact them and the email address failed.

Cannot get hold of company Lynn & Co (going since 2004). They say 'started as a family business has now grown into one of the most renowned online stores in the United Kingdom'. I am trying to get in touch to get a return sorted and a refund for the 'Jayla™ Flowy Long Dress' which I ordered. It's nothing like their website, the fabric is cheap. I have e-mailed several times but am NOT getting any responses or replies. Their website has a returns policy, this written in a foreign language and there is no way to translate to English or even a contact number, customer service. Think this company is awful to deal with and will be surprised if they reply and I get my refund....I would avoid!!!

I am extremely frustrated with my purchase from this company. The products I received are absolutely not what I expected and don’t fit my size. The customer service has not responded to my requests or my demand for a refund. I want my money back and to return the products immediately! It's really disappointing how customers are treated here. I will definitely not be ordering from this company again and strongly advise others against it!
I WILL GO TO A LAWYER !!!