We transitioned from multiple existing supplier to Lyreco - This was purely based on the support we received from Angela Smith (Telford). Her support from the initial meeting through to full transiti... See more
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See what reviewers are saying
After around an 18 month positive experience of Lyreco, standards have slipped. Our previous Account Manager Emma Jones was quick to reply to emails and was always on hand to answer any new product qu... See more
Company replied
Suli Rehman was my contract manager and whenever we needed something he could find it, saved a lot of time and money for us! Also an allround good guy, knew his stuff and good laugh. Always had ti... See more
Richard Lewis has always been really helpful, friendly and quick to respond. He’s always happy to help with any questions or requests and makes everything really straightforward. We also really value... See more
Company details
- Office Supply Store
- Educational Supply Store
- Office Furniture Store
- Safety and Work Wear Store
- Stationery Store
- Stationery Wholesaler
Written by the company
With 60,000 products across 18 product categories, Lyreco offers a comprehensive range of products and services to enable you to get everything you need for your workplace, consolidate your suppliers, and reduce your costs. In addition, our Lyreco Goodness philosophy is the driving force behind initiatives that are helping us to reduce waste and carbon, increase recycling, work towards a circular economy as well as generate green energy. This includes providing our customers with alternatives to many products, signified by our Sustainable Selection by Lyreco product labels. Lyreco is your partner in helping you achieve your sustainability and CSR goals.
Lyreco Go
Written by the company
- Just another reason to Go to Lyreco
- Lyreco Go is Lyreco’s loyalty programme that rewards customers for buying workplace essentials. With automatic enrolment, customers earn Go Points on every purchase, unlock higher earning tiers based on spend, and redeem points for a wide choice of rewards. It is a simple way for businesses to make their budget go further while ordering the products they need every day.
Contact info
Deer Park Court, Donnington Wood, TF2 7NB, Telford, United Kingdom
- 08000 858585
- customercare.wise@lyreco.com
- lyreco.co.uk/en
4.5
Excellent
520 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The variation of products available…
The variation of products available with this company is great, they are like the Woolworths of office supplies. Having a dedicated person dealing with your account is great. Kerry Garratt deals with our account and she goes over and above to provide quotes, great prices, speedy delivery when you run out of those essential items and regular emails advising of special offers. They have a reward scheme and the staff love it when every now and then cans of Coke or bags of Popcorn arrive with the regular order of cleaning products.
September 1, 2026
Unprompted review
Reply from Lyreco UK & Ireland
Hi Jo,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Kerry Garratt.
Best regards,
The Lyreco Team
Efficient and punctual
Our Account Manager Kerry Garratt has handled every request efficiently and on time. Every order placed has been a next day delivery.
September 1, 2026
Unprompted review
Reply from Lyreco UK & Ireland
Hi Martin,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Kerry Garratt.
Best regards,
The Lyreco Team
Applied for a new business account
Applied for a new business account. They emailed to say opened with a credit line, but then asked for upfront payment in full for first order because of what is contained. Pointless waste of time. Especially when all items hugely over priced.
August 25, 2026
Unprompted review
Reply from Lyreco UK & Ireland
Good Morning Nicholas,
Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from us.
We've reached out to request additional information so we can investigate this for you.
Best regards,
The Lyreco Team
Lyreco best by far.
Excellent company to deal with, quality products and reasonabe prices with speedy delivery. Very seldom is there an issue with any order placed, however if I need to contact Lyreco our rep Kerry-Anne Garratt is exceptional, she will go above and beyond to resolve any issue and is my first point of contact if looking to order something I cannot source on the website.
August 27, 2026
Unprompted review
Reply from Lyreco UK & Ireland
Hi Janet,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Kerry-Anne Garratt.
Best regards,
The Lyreco Team
Excellent customer service
Excellent customer service from Kerry Garratt and always helpful.
August 14, 2026
Unprompted review
Reply from Lyreco UK & Ireland
Hi Tim,
Thank you for your 5★ review.
We truly appreciate your feedback and special mention of Kerry.
Best regards,
The Lyreco Team
Very friendly and knowledgeable member of the team
Very friendly and knowledgeable member of the team Kerry Garratt, any questions or queries always happen to help, support or advise
August 6, 2026
Unprompted review
Reply from Lyreco UK & Ireland
Hi David,
Thank you for your 5★ review.
We truly appreciate your feedback and special mention of Kerry Garratt.
Best regards,
The Lyreco Team
5 star service
We have been using Lyreco for some time now after I approached Kerry Garratt following her departure from a previous company that I had worked with. The main reason for doing so was because her customer service is second to none.
Kerry is always available to help and consistently goes above and beyond. Even while on leave, she has stepped in to assist whenever an issue has arisen. Her communication is outstanding, and she is an excellent ambassador for Lyreco.
She is a real asset to your business.
Kim Middlemas
PA to the Directors & Office Manger
Collingwood Insurance
August 28, 2026
Unprompted review
Reply from Lyreco UK & Ireland
Hi Kim,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Kerry Garratt.
Best regards,
The Lyreco Team
Satisfaction
My account manager is Josh Mambo. He always calls me regarding my needs and orders, and he does his job very well. We enjoy working with him.
August 28, 2026
Unprompted review
Reply from Lyreco UK & Ireland
Good Afternoon,
Thank you for your 5★ review.
We truly appreciate your feedback and special mention of Josh Mambo.
Best regards,
The Lyreco Team
We have used Lyreco for a number of…
We have used Lyreco for a number of years now and cant fault them. Natalie Watkins goes above and beyond to help out whenever i need help with anything
August 28, 2026
Unprompted review
Reply from Lyreco UK & Ireland
Hi Jactone,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Natalie Watkins.
Best regards,
The Lyreco Team
Lyreco are a great company for all your…
Lyreco are a great company for all your stationary needs, very reliable with delivery's & always happy to help with any order queries.
Area sales manager Natalie Watkins is a credit to the company.
August 28, 2026
Unprompted review
Reply from Lyreco UK & Ireland
Hi Jon,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Natalie Watkins.
Best regards,
The Lyreco Team
Excellent customer service from Natalie Watkins at Lyreco…
Natalie Watkins is my contact at Lyreco and she always goes above and beyond to make sure I feel supported and that our custom is important to her.
She is always there when I need her. She is amiable and helpful and as I am not the best with technology is always there if I am struggling with some aspect of the Lyreco website.
Her customer service is excellent, and she is a real credit to Lyreco.
August 28, 2026
Unprompted review
Reply from Lyreco UK & Ireland
Hi Bob,
Thank you for your 4★ review.
We truly appreciate your feedback and special mention of Natalie Watkins.
Best regards,
The Lyreco Team
We have been a Lyreco customer for many…
We have been a Lyreco customer for many years and would recommend them to future customers. Natalie Watkins has always been very helpful while managing our account
August 27, 2026
Unprompted review
Reply from Lyreco UK & Ireland
Hi Angela,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Natalie Watkins.
Best regards,
The Lyreco Team
Service is great
Service is great, Nicola Kelly especially fantastic always at hand if you need anything. The team take pride in knowing there products and are about customer needs.
Highly recommend this company to help your business run smoothly.
August 27, 2026
Unprompted review
Reply from Lyreco UK & Ireland
Hi Adele,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Nicola Kelly.
Best regards,
The Lyreco Team
excellent service off Natalie Watkins…
excellent service off Natalie Watkins Always happy to help. Very friendly Always keeps in touch to remind me if any stock is required.
thanks Natalie
August 24, 2026
Unprompted review
Reply from Lyreco UK & Ireland
Hi Keith,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Natalie Watkins.
Best regards,
The Lyreco Team
I use lyreco for all my supplies
I use lyreco for all my supplies as it's easy and convenient. Natalie Watkins has been a big help recommending products and always responds quickly to me
January 14, 2026
Unprompted review
Reply from Lyreco UK & Ireland
Hi Gary,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Natalie Watkins.
Best regards,
The Lyreco Team
Reply from Lyreco UK & Ireland
Hi Sam,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Natalie Watkins.
Best regards,
The Lyreco Team
Our orders are excucuted with precision…
Our orders are excucuted with precision and delivered within 2 days maximum . Our contact Natalie Watkins is always pleasant, helpful and efficient.
August 27, 2026
Unprompted review
Reply from Lyreco UK & Ireland
Hi Craig,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Natalie Watkins.
Best regards,
The Lyreco Team
I introduced Lyreco for our companies…
I introduced Lyreco for our companies everyday purchases to the end of last year 2025.
We had a few hiccups to start, which were sorted quickly and professionally.
Natalie Watkins is our area Sales Manager and has made purchasing from Lyreco extremely easy.
We have our agreed purchase prices to enable us to make quick reoccurring purchases.
I have recently asked for prices for more non everyday purchases, where Natalie gets back quickly, efficiently, with very competitive prices.
August 27, 2026
Unprompted review
Reply from Lyreco UK & Ireland
Hi Dynamic,
Thank you for your 5★ review.
We truly appreciate your feedback and special mention of Natalie Watkins.
Best regards,
The Lyreco Team
We have been ordering a variety of…
We have been ordering a variety of products from Lyreco for quite some time, and the service we have received from Natalie Watkins has been outstanding. Natalie is always quick to respond to any enquires and is extremely helpful and professional. We would highly recommend Lyreco !
August 27, 2026
Unprompted review
Reply from Lyreco UK & Ireland
Hi Esprit UK,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Natalie Watkins.
Best regards,
The Lyreco Team
Very pleased with Lyreco so far
Very pleased with Lyreco so far, orders arrive promptly usually and Natalie Watkins has been a great help since we set up the account with her,
August 27, 2026
Unprompted review
Reply from Lyreco UK & Ireland
Hi Jayne,
Thank you for your 5★ review.
It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Natalie Watkins.
Best regards,
The Lyreco Team
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