While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.5

Average

TrustScore 3.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I worked with Lyte on a project for a…

I worked with Lyte on a project for a client in Midstream and had a fantastic experience. They built a custom 14-seater dining table, two four-poster beds, and installed panel walls in the bedrooms. The quality is incredible – solid, well-finished pieces that completely lifted the space.

What impressed me most was how easy they were to deal with. They listened, kept me updated, and delivered exactly what was promised. The dining table especially has become the heart of the home, and the beds + panel walls brought a real sense of luxury without being over the top.

I’d happily recommend Lyte to anyone needing custom furniture or interior details – they really do deliver on both craftsmanship and service.

August 12, 2025
Unprompted review
Rated 1 out of 5 stars

The "amazing" reviews from Sheldon Smith and Jessi Drake are family and workers at Lyte. Fake Reviews

Lyte Bespoke = Poor workmanship and substandard quality

Lyte Furniture advertises solid wood furniture but delivers items made from plywood and marine ply. Orders are processed on a 100% payment-before-delivery basis. However, concerns raised about the quality and workmanship are dismissed, justified under the label of a “bespoke industrial” look and feel.

The images used on their website and social media do not represent actual work but are marked as reference only, as noted in the fine print. The business does not have a physical showroom, which limits the ability to verify product quality beforehand.
I would suggest you exercise caution when dealing with Lyte Bespoke Industrial Design and its owner, Jason. I am currently pursuing legal action to address what I believe to be misleading business practices. When you share your experience on their social media platforms, they block you.

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing! Oak and glass display…

I ordered an Oak and glass display cabinet from Lyte and I’m over the moon!

Dis soooo mooi!

We’re very happy with the quality and looks even better than the one i’ve seen on their Facebook that made me want to order!

Dankie Jason!

July 2, 2025
Unprompted review
Rated 1 out of 5 stars

Poor workmanship

Poor workmanship, ignores calls and job is still unfinished.

What has been done is absolutely horrible and will likely have to get someone to re-do job

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

Above and beyond service!

The best experience I've received from any company!

Jason and his crew went out of their way to make a custom bed and pedestal set, server and tv unit. The quality is better than you can find from any top tier manufacturer out there and Jason designed everything from what I had in mind, in his own unique way!

Not only did his team deliver on time, they also dealt with my pedantic self of where to place everything and even stayed after hours to complete the installation and construction of the bed.

If I could give 100 stars to Lyte, Jason and his team I would in a heart beat. I wouldn't recommend anyone else besides Lyte.

Thank you Jason and team.

September 23, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent products, great service and advice

I've been dealing with LYTE over the years and have to say that I've never been more impressed with how they have evolved. I can't think of any furniture manufacturer that offers the one on one service I have received, even when I requested a home visit as I was unsure how to use my space to its full potential. I would highly recommend the team at LYTE

February 18, 2024
Unprompted review
Rated 5 out of 5 stars

Phenomenal Experience

I’m absolutely obsessed with the furniture and fittings made by Lyte and Jason for my salon Brow Boutique SA ( Pictures available to view on our social media)

We ordered over the very busy festive season and Jason went above and beyond to make sure that our furniture ( White Oak reception desk, coffee tables, darn doors, shelving units, plant stands, boardroom table and dividing screens) we delivered and installed on time ☺️

We share a building with our sister salon Bacarra, and they were so impressed with the space Jason created for us that they ordered a new reception desk that Lyte manufactured in no time at all ☺️

I am SO happy and would give them 10 stars if I could.

January 7, 2024
Unprompted review
Rated 2 out of 5 stars

Very Disappointing, Terrible after sale service

My girlfriend and I purchased a bed from Lyte recently and the overall result was very disappointing.

When we initially met with Jason (Owner of Lyte.co.za), we discussed the bed and how it would look. This included the colour of the wood and so forth.

During this consultation, Jason mentioned that due to the way the bed was structured my girlfriend would have a difficult time sitting on the bed due to her height. We agreed that we were happy with the "lip" design and that was that.

On the 20th of October 2021 the bed arrived. There were quite a few issues with it:

1) Be very aware that the beds are not made of solid would. The bed is made up of particle board (chipboard) and medium density fibre wood.

This directly contradicts what was stipulated on the website "grade A sustainable woods" & "All materials used in our products are of the highest quality.".

2) The bed was missing the lip that was previously discussed. Only to be told by Jason that "I think there was a misunderstand, a lip would interfere with draw mechanism under the bed".

Fair enough, but then why did he tell us that my girlfriend would have a difficult time sitting on the bed because of this lip and why was not mentioned in the consultation?

3) The board in which our mattress sits on, lies on top of the bed frame. This ruins the entire aesthetic of the bed as you can see it sticking out under the mattress and due to the board being placed ontop of the frame, the board and the mattress slide off the frame sometimes when you get into the bed.

Jason only offered an edging, grip matting for the mattress and stated that on larger beds, they cannot drop the frame to accommodate the mattress. Another thing he failed to mention in our consultation.

4) The bed just looks disappointing overall, according to Jason, the bed we saw was a bed that Lyte manufactured. This is definitely not the case, our bed was a mediocre attempt of that specific design and therefore does have the same appeal at all.

Today is the 2nd of November and I have heard nothing from Jason or Lyte regarding the edging or gripper to fix the shortcomings of this bed.

So I warn you to be very very when purchasing from Jason and the company Lyte as they do not stick to their word and blame the customer for their products shortcomings.

Another thing I would like to warn you about, is that the furniture advertised on Lyte.co.za are not items manufactured by Lyte.co.za. All the furniture on their website is sourced from media outlets such as pinterest. The only attempt mimic those designs.

The product we got compared to what is advertised on the Lyte.co.za, are vastly different in design and quality.

Overall, it was an awful experience and we not purchase from Lyte.co.za nor Jason again. We paid a large amount of money for an item of very mediocre quality.

November 2, 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look