in the shop is amazing the service is…
in the shop is amazing the service is good and they help you with whatever you have problem with but on the internet on their website is trash is take up to a month to get you item
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in the shop is amazing the service is good and they help you with whatever you have problem with but on the internet on their website is trash is take up to a month to get you item
Absolute shitshow.
I ordered two pairs of shoes almost two months ago.
Contacted JD and was told that I need to "Give it time" for the courier to update the shipping information, because they are very busy.
It has now been more than three weeks, and the shipping status is still just "We've received your order details, but have not yet received your parcel"
Seems like a really bad excuse for their absolute poor customer service, and complete lack of respect for their customers.
Do not order, they take your order and money and weeks later cancel or send an incomplete order, you have little chance of speaking to anyone or getting a reply to emails
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