M4 Van & Minibus Sales Reviews 

307
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Excellent to work with Jeremy on the new minibus for our Scout Group. With some very specific requirements he found us the right bus. M4 completed some additional works to the minibus before collectio... See more

Company replied

Rated 5 out of 5 stars

When we first turned up on a whim, it was 3.50pm on a Sunday afternoon and nearly closing time but even so we were made welcome to have a look around and took printed details of the van we were intere... See more

Company replied

Rated 5 out of 5 stars

We wanted a Luton type van with a tail-lift and maximum feasible payload capacity. Mark outlined the range of possibilities so we were able to narrow them down. He also explained how the onl... See more

Company replied

Rated 5 out of 5 stars

We have bought all our vans from M4 . first class service .Very helpful sales Guys Vans always superb I would not hesitate to recommend them . Nick Miller looks after us .. very well William Ba... See more

Company replied

Company details

  1. Used Truck Dealer

Written by the company

M4 Van and Minibus Sales is more than just a vehicle dealership - we are a family-led business built on trust, quality, and exceptional service. For over 40 years, we have been dedicated to providing our customers with high-quality light commercial vehicles, minibuses, and vehicle servicing solutions. What sets us apart is our unwavering commitment to integrity, attention to detail, and an unmatched work ethic. Every vehicle we supply, every service we offer, and every customer interaction reflects our passion for excellence.


Contact info


4.9

Excellent

TrustScore 5 out of 5

307 reviews

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4.9

All reviews

(307)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional and trustworthy

I recently purchased a second hand van as a family vehicle and was delighted by the service and approach. Mark was professional and helpful without being pushy or aggressive in trying to make a sale. I had a couple of follow questions after the sale and M4 were responsive and happy to help. Would buy from them again

August 3, 2021
Unprompted review
M4 Van & Minibus Sales logo

Reply from M4 Van & Minibus Sales

Hello Cexper Da Pro, thanks for your review and it means a lot to us. We're glad your buying experience was easy and you didn't feel pushed to buy from us. If you ever you have any questions please call us, we are always here to help. We hope to see you again in the future. Thanks M4 Team

Rated 5 out of 5 stars

Thank you for all your help with the…

Thank you for all your help with the purchase of our minibus for our CIC Not-For-Profit organisation.
From our first contact right the way through to the end was outstanding, Jeremy at sales was very helpful. Thank You

July 13, 2021
Unprompted review
M4 Van & Minibus Sales logo

Reply from M4 Van & Minibus Sales

Good afternoon Emma, thanks for your review and its nice to know how your experience buying from us was. Not matter how much your spending from point of contact to us and collection, it should always be a outstanding experience. Thanks M4 Team

Rated 5 out of 5 stars

Brought my second car off of m4 van…

Brought my second car off of m4 van centre. Had a very good experience as everybody was so lovely, especially as I hadn’t ever been to a garage before. The car came in great condition for an excellent price. Would definitely recommend!

June 30, 2021
Unprompted review
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Reply from M4 Van & Minibus Sales

Hello Laura, Thanks for your review. We are pleased that you experience buying from us very good. Thanks to any recommendations in the future, thanks

Rated 1 out of 5 stars

This company is a disgrace do not buy…

This company is a disgrace do not buy anything of them if you do, forget about their AA checks its all rubbish. I paid them 20k for a van, apparently it was MOT the day before I picked it up. So I picked the van up and when I hit the motorway it was bouncing everywhere, which left me perplexed. To be frank in my mind I was thinking its been checked by the AA and just been MOT, so the van is sweet it must be me. This will sound vulgar and believe me I never do this, but I have had supercars since I was 28 Im now 44. For me to do speeds up to 190 Mph is not unusual. So speed doesn't scare me.
My van was slipping across motorway lanes, I was scared not just for me but for the other drivers on the motorway. I rang my friend and voiced my concerns and eventually slowed down to 50 / 60 MPH.
Im running out of space so long story short all my 4 wheels were loose I nearly died. They weren't sorry they offered me £100 and tried to convince me someone tried to steal my wheels the night before.
They tried to convince me that they are targeted by thieves if this is the case surely they should check all wheels before the vehicles are discharged. There aren't enough space for me to verbalise what I went through. What I wanted was for them to review their procedures so no one else nearly looses all their wheels and dies. My local MOT garage has everything video they were perplexed as to how I managed to get home with two wheels banging where they were so loose and the rear wheels not torqued.How the AA endorses them with 101 point check is shocking and I will be contacted them. They implied I was not being truthful and I was looking for a payout and their engineers weren't to blame. I nearly died 100 times, only because of my advanced driving skills I'm still alive. My Porsche turbo engine blew up when I did 187 MPH. That didn't scare me, doing 50 MPH in van
from Swindon to Woolwich has traumatised me, I thought I was going mental. No B/S I thought I was having a breakdown or a mental episode because the van wasn't doing what my arms were directing. Absolutely the worse experience of my life. The way they have treated me and shown no remorse even worse no indication to investigate why this has happened I feel I should disclose my video and audio evidence to the AA and expose these clowns. Their AA CLAIM TO FAME IS at best bull... at worst death. My vans passenger side wheel hub is making more noise then a priest in an orphanage and not only was it checked by a MOT mechanic who I rang on the way home because I was so worried. I welcome any one to review the cctv and check my suspension. Do not buy anything from these clowns.

June 28, 2021
Unprompted review
M4 Van & Minibus Sales logo

Reply from M4 Van & Minibus Sales

This customers allegations are totally false and untrue the allegations were made in attempt to extract some compensation from us (£2000) with a made up story which was spotted very early.
If you have read the review and have any mechanical knowledge you would know that what the customers claims to have happened is virtually impossible.
Please read all our other reviews and make your own mind up

Many thanks
M4 Van Centre

Rated 5 out of 5 stars

Professional Company

I recently bought a 17 plate Transit mini bus from M4. From the start to end it was a pleasant experience. Jeremy the sales guy gave me confidence to travel over 4 hrs from North Wales to view the minibus that I had chosen on line.
On arrival I was met by Jeremy who gave me his full attention and plenty of time to look over the bus.
Agreement was made for me to purchase the bus and have it delivered to North Wales 4 days later.
Bang on time the Minibus and Driver arrived at at my home with the bus fully serviced,12month mot and a full valet making it look brand new.
I will have no hesitation in purchasing off M4 again.
Professional company.
Ged.

June 27, 2021
Unprompted review
Rated 5 out of 5 stars

just like to thank you for your…

just like to thank you for your excellent service you provide and very helpful staff the Peugeot boxer ran lovely all the way back to Orkney

June 7, 2021
Unprompted review
M4 Van & Minibus Sales logo

Reply from M4 Van & Minibus Sales

Hello Fiona. Thanks for your purchase. Hopefully we can help you again in the future or any friends and family. Call us any time if you have any questions.

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. Couldn’t have done more to help us. Thoroughly recommend these guys to anyone looking for a van.

June 6, 2021
Unprompted review
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Reply from M4 Van & Minibus Sales

Thanks for your review, in having a fantastic service from start to finish. It means a lot to us and helping small business.

Rated 5 out of 5 stars

My first van purchase - brilliant

My first van purchase and travelled from Portsmouth for this. Everything about M4 Sales has been extremely smooth and positive. From the communications with Jeremy to the delivery of the vehicle, price, specification and cleanliness.
Highly recommended!

June 1, 2021
Unprompted review
Rated 5 out of 5 stars

Army Parachute Association Minibus

Right through the process from viewing,purchase and collection the service was fantastic. M4 vans and in particular Jeremy, was extremely helpful throughout and I will certainly strongly recommend. The van was great value, accurately described and the livery was the icing on the cake!

May 18, 2021
Unprompted review
Rated 5 out of 5 stars

Top drawer service 👌👌

Just recently brought a van from M4 van centre, Top drawer service from Martin from start to finish. Day before pick up went for a test run and they picked up an issue and resolved that very quickly. Highly recommend to anybody proper no beating around the bush excellent service and Martin was a pleasure to deal with. Also dropped my van to my address as a courtesy.
Superb and couldn't be happier.

April 25, 2021
Unprompted review
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Reply from M4 Van & Minibus Sales

Hello Paul, Thanks for your review. Sometime's we will have a van the presents a issue last minute, Im glad we rectified the issue and dropped it to your address. Will be great to see you in the future.

Rated 5 out of 5 stars

Great service

Martin was really helpful in helping us purchase another van and taking our original one in part exchange. Great service with the added assurance of a 6 month warranty.

April 24, 2021
Unprompted review
M4 Van & Minibus Sales logo

Reply from M4 Van & Minibus Sales

Hello David. Thanks for your second purchase through Martin. We look forward to helping you again in the future. Call us any time for any questions you have.

Rated 5 out of 5 stars

Simple the best

Picked up my usd van end of march 2021 on the Way home broke down M4 vans sent a recovery vehicle sorted the problem road tested and returned my van with in 2 days explaining things can go wrong but M4 will always do everything with in there power to put it right,Sometimes we need to have a problem to see just how well company react!!

April 6, 2021
Unprompted review
M4 Van & Minibus Sales logo

Reply from M4 Van & Minibus Sales

Hello Peter. Thanks ever so much for your review. Sometime's it goes wrong and we definitely understand how frustrating it can be. Really happy we got your van back to you all rectified. Call us any time with any questions you have. Thanks once again.

Rated 5 out of 5 stars

Great Experience!

Buying anything online comes with a sense of jeopardy. So when you buy a van online, in a lockdown, there is an even greater risk. After much searching I came across M4. From the first point of contact with Jeremy it has been a brilliant experience. It was very clear from the onset, that he would do everything he could to make sure I was happy with the van I chose. Any imperfection I noticed on videos was dealt with. As a result, the van was delivered in sparkling condition. Many thanks Jeremy and the team at M4!

March 10, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent, helpful service

Firstly, to buy our van through M4 Van Centre was an absolute breeze and pleasure! Not only was the Van brilliant and well priced, we received nothing but friendly, fast service from Martin and excellent after-sale support. We have found 2 years on that we weren’t getting the use intended out of our van so I phoned them to see if they had any suggested options. I was delighted to speak to Martin again and even happier to find out they buy vans back no problem at all! What an easy process - all turned around the very next day! Can’t thank Martin enough for his help with the initial sale and then with buying the van back! M4 Van Centre is the first place we tell anyone to head to!

February 26, 2021
Unprompted review
M4 Van & Minibus Sales logo

Reply from M4 Van & Minibus Sales

Thanks for your kind words. Its a pleasure always to help out if buying or selling a van back to us. If you have any questions please call and ask to speak to Martin.

Rated 2 out of 5 stars

Friendly and eager initially...

Friendly and eager but zero from them after purchase. There's some bad chipping to the paint along the bottom of the rear doors and a couple of other stone chips to the front of the van, I was promised it would all be taken care of before I picked the van up over a week later but it wasn't. I was given the standard apologies and excuses and they said would get me some touch up paint the next day and post it to me but 2 months later nothing has arrived in spite of me calling and asking 3 times. Also, on the day of collection, I pulled into a garage to get fuel as it was running on fumes and went to set my satnav for the journey home but to my disappointment both the 12v and USB outlets on the dash were not working, after the van having supposedly been given a thorough check and inspection. Maybe I'm being fussy but to me £15k is a huge outlay and some after sales courtesy would have been appreciated.

See response below, Monday morning came and went and it's now Tuesday afternoon.

January 24, 2021
Unprompted review
M4 Van & Minibus Sales logo

Reply from M4 Van & Minibus Sales

Hello Ron, Im sorry you've had to go through this experience and receive this level of service from us. We will resolve these issues as soon as possible. This is not acceptable and I will look into this. Your not being fussy and 15k is a lot of money. We will make contact Monday coming.

Rated 5 out of 5 stars

Kind, stress free, helpful service. Mark helped us through everything

We bought a van in October 2019 and dealt with Mark who was brilliant. Answered all our questions and put us at ease with such a large purchase. We have continued to have it maintained with their Service and MOT centre and again, we are fully supported by them. Recently I realised we didn't have the original VAT receipt and he very kindly sent it through immediately. We could not recommend M4 Vans enough, ask for Mark, he will help you through every step of the way.

January 13, 2021
Unprompted review
M4 Van & Minibus Sales logo

Reply from M4 Van & Minibus Sales

Hello Craig. Thanks for your review. Its great to hear your comments. Its not every day people make a big purchase but it just make it easier when your helped from start to finish in professional manor.

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