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Rated 5 out of 5 stars

At Maats they not only have the best selection of the most beautiful brands in cycling clothing, but for an online shop they also offer perfect service. Is the size of your ordered item wrong? Just se... See more

Rated 5 out of 5 stars

Booking a bike and picking it up from "Chasse Patate" in Amsterdam was very simple and straight forward. You have the option to get 2 bottles and a helmet from the shop, in case you don't have y... See more

Rated 5 out of 5 stars

Great shop, great products, nice items, good prices and quick delivery. Nice and friendly communication. The product itself was a bit disappointing; just a little bit. No complaints to Maats, but unfo... See more

Rated 5 out of 5 stars

Rented a road bike at Maats for a day. The time at Maats itself was perfect, the employees are all so sweet and friendly. The employees at their partner shop Chasse Patate were also very kind assisti... See more

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4.7

Excellent

TrustScore 4.5 out of 5

741 reviews

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Replied to 20% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Awesome store

Awesome store! Great selecting of cycling brands, you won’t find anywhere else in Amsterdam. Allround just great, keep it up! :)

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

Well

Well, the kind message I received when I bought my MAAP bips! When I Think about cycling gear I think of Maats! So yeah, thanks for the kind service!!

May 25, 2024
Unprompted review
Rated 3 out of 5 stars

more tailored service

I'm a newbie in the cycling world. That's the reason i wanted to try a proper roadbike before I can commit to a (at least) 2k investment. I selected a frame size based on your website indication. But it happens the bike was way too small for me. But at the shop no one correct it. I expected a more tailored service for such a price. 60€ for what happen to be a 3h trip at the end is a bit expensive. On the other side, i've changed my reservation date a couple of time, and you guys showed a lot of flexibility which is really nice.

May 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great service ordering my PNS Gilet

I tried several colors of the PNS Mechanism Women's Stow Away Gilet.However the color that I liked was not available in the correct size in the Amsterdam store. They helped me ordering it via the website of Maats and I received it within 2 business days. Very happy with the great service and with my gilet.

April 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great service, great products

Great service, knowledgeable sales people. While visiting Amsterdam from the US I was looking for a cycling jersey for my son. Maats' product line is terrific and he loved the jersey I selected.

May 2, 2024
Unprompted review

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